Why IT And Marketing Should Be Best Friends
Why IT And Marketing Should Be Best Friends

Some may call IT a tug-of-war between two opposing forces within an organization. By Rick Delgado, contributing writer

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CURRENT ISSUE

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The mobile consumer presents a tremendous opportunity for restaurant operators. Recent National Restaurant Association (NRA) research found that 43 percent of adults say they’ve used the Internet to place an order for takeout or delivery. Nearly 60 percent of adults have visited a restaurant’s website, and 58 percent have viewed a restaurant’s menu online. Most of that online activity is taking place on smartphones while consumers are on the go and making their mealtime decisions. NRA’s research indicates that 52 percent of U.S. Internet users would likely use a smartphone or tablet for ordering takeout and delivery if possible. That figure climbs to nearly three quarters among the millennial population.

Why EMV Payment Integrations Aren’t Easy

Software developers face many challenges. Staying relevant to customers, finding new ways to deliver value, and remaining competitive takes time and energy. It is no surprise that issues outside of the core features and functions of the software -- such as payment security and EMV — are regarded with such an aversion. Most developers are in business to solve unique needs of a market or business segment; they're not experts in payments. Unfortunately, today the ability to process cards comes at a significant cost and effort.

Production Schedule Disruptions: Coping With Customer Changes

Modern manufacturing is a sophisticated interplay of processes requiring a complex blend of machines, materials, and other resources. It’s easy for manufacturing operations to get disrupted by a variety of unforeseen influences such as equipment breakdowns, human resource issues, raw material shortages, unplanned demand changes, and a host of other challenges.

From Copiers To Computers: ECM Eases Shift To Digital For Photocopy Companies

Demand for copy paper is expected to drop by nearly a quarter in the next decade, following a 3.3 million ton drop in the last four years. Yet the demand for documentation, particularly in the healthcare, legal, and financial services industries is more prevalent than ever. So there is a growing need for digitization as well as for systematic and efficient filing, storage, and retrieval. By Tim Wacker, technical writer, NBN Communications

The Lifecycle Of Fraud — A Dynamic Solution

It is scary to think some fraud prevention methods still rely on personally identifiable information (PII) as the sole means of combating e-commerce fraud. In a world riddled with data breaches, this form of static identity assessment and authentication is not only antiquated, but will soon be extinct.

5 Painful Conversations Document Management Software Prevents

If you’re like most employees in the workforce, there are likely people with whom you have trouble working. Although worker traits are as deeply embedded in their personalities as they are capable of causing employee infighting and lowered morale, many disagreements arising in the workplace stem from a far more surmountable issue: the communication barriers imposed by outdated or inefficient technology.

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As more IT companies switch from a break/fix model to MSP model, it’s vital for MSPs to separate themselves from the competition in order to make this transition successfully. Selecting the right Remote Management and Monitoring (RMM) software is key to making that transition. RMMs will increase efficiency, time to fix, and visibility in a computer network, but you need to make sure your RMM tool has the right tools.

Big Data Analytics: Real World Benefits For Retailers

Technology has positively impacted a wide variety of industries from finance to education to healthcare. The retail industry in particular has experienced one of the most radical technology transformations, the result of efforts to meet consumer demand for an increasingly personalized, on-demand shopping experience. Big Data analytics in particular have helped many retailers boost revenue and enhance the overall customer experience. In fact, 94 percent of retailers believe the customer of the future will be driven by technology.

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    2016 is just a few holiday parties away and will be here before we know it. This month prior is a good opportunity to take a step back and reflect on the past year. What has your company done well? Are there wins you should be celebrating? What will your company look like in the years to come? What have you struggled with? Are you taking steps to ensure that those same struggles don’t occur in 2016?

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FEATURED SUPPLIERS

  • ConnectWise
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    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • CompTIA
    CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • Bematech
    Bematech

    Bematech has over three decades of expertise in the United States with a wide distribution network that covers over 500,000 points of sale in 37 countries. The company operates four R&D excellence centers, with over 1,200 professionals in Brazil, China, Taiwan, United States, and Argentina. Comprehensive customer service and technical support based in the United States. Bematech prides itself on being a knowledge based leader in the industry offering complete and customizable POS bundles including All-in-Ones, kitchen display systems, cash drawers, scanners, printers, touch monitors, customer displays and more.

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

INDUSTRY PARTNERS AND ASSOCIATIONS

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WHY WE DO WHAT WE DO

The Business Solutions team considers the channel more than just “a market” or “an industry.” It’s our community, and we want everyone in our community to thrive with greater profits, predictable revenue, and a sustainable business model.

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    SMARTtill™ Cash Management Solution

    A Quantum Change in Cash Management. APG Cash Drawer and Cash Bases have merged to deliver the SMARTtill™ Cash Management Solution by APG Cash Drawer.

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    SB9095 Quad-Core All-in-One Point-of-Sale Terminal

    The Bematech SB9095 AIO terminal packs great features, versatility and value into a sleek and neat design.  It enhances the atmosphere of any business while providing excellent performance and reliability.  With unique and easy detach design, the SB9095 minimizes use of screws and internal cable connections.  The unit has options for integrated magnetic stripe reader, fingerprint reader, RFID/NFC reader and VFD/LCD customer display.

  • S500U 1D Barcode Scanner
    S500U 1D Barcode Scanner

    Fast reading capacity of 500 scans per second. The Aquila S-500 reads the most available 1D barcodes. High performance and efficiency in the same compact, fast and robust scanner. Also its rugged trigger is designed for an intensive use. The light indicators and buzzer available are totally configurable according to the user’s preferences.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM Wins RSPA Gold Medallion