2 Presentations You Missed At Retail IT VAR Of The Future
2 Presentations You Missed At Retail IT VAR Of The Future

The Retail IT VAR Of The Future conference, powered by Business Solutions, May 17-18, featured a speaker lineup with 300+ combined years of retail and hospitality IT experience. The event educated VAR, MSP, and ISV executives about mPOS, POS-as-a-Service, Customer Experience, and Payment/Data Security.

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CURRENT ISSUE

  • Security Starts At The POS

    The POS holds a trove of information that, when appropriately leveraged, can help stop crime and aid first responders. One ISV’s idea to expose that data is getting lots of attention and fueling significant growth.

  • Are You Missing Out On IP Video?

    An IT integrator leveraged its data networking skillset to win an IP security upgrade for Bausch & Lomb.

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PREMIUM CONTENT

Dispelling 6 Common Myths About Selling Cloud Services

Lots of technology business owners hesitate to offer cloud services. Some of them think the cloud will offer less control over their clients’ IT environments, while others worry about the fact they won’t have any servers to support. Do those concerns sound familiar? If so, it’s time to change your thought process by looking at the cloud from a client’s perspective.

2016’s Top Field Service KPIs How To Help Service Managers Meet Them

Key indicators of a successful service organization haven’t changed much in the last few years, but the tools and strategies service managers use to meet them are changing all the time. When it comes to setting and measuring key performance indicators (KPIs) each year, service managers see better results when they focus on the process of delivering service, rather than the results. For example, rather than measuring profitability or number of service calls per day, analyze the success of the processes involved in delivering service. When the process goals are being met, the desired results will follow.

Kitchen Workflow: Optimizing For New Restaurant Realities

The mobile consumer presents a tremendous opportunity for restaurant operators. Recent National Restaurant Association (NRA) research found that 43 percent of adults say they’ve used the Internet to place an order for takeout or delivery. Nearly 60 percent of adults have visited a restaurant’s website, and 58 percent have viewed a restaurant’s menu online. Most of that online activity is taking place on smartphones while consumers are on the go and making their mealtime decisions. NRA’s research indicates that 52 percent of U.S. Internet users would likely use a smartphone or tablet for ordering takeout and delivery if possible. That figure climbs to nearly three quarters among the millennial population.

Why EMV Payment Integrations Aren’t Easy

Software developers face many challenges. Staying relevant to customers, finding new ways to deliver value, and remaining competitive takes time and energy. It is no surprise that issues outside of the core features and functions of the software -- such as payment security and EMV — are regarded with such an aversion. Most developers are in business to solve unique needs of a market or business segment; they're not experts in payments. Unfortunately, today the ability to process cards comes at a significant cost and effort.

Production Schedule Disruptions: Coping With Customer Changes

Modern manufacturing is a sophisticated interplay of processes requiring a complex blend of machines, materials, and other resources. It’s easy for manufacturing operations to get disrupted by a variety of unforeseen influences such as equipment breakdowns, human resource issues, raw material shortages, unplanned demand changes, and a host of other challenges.

From Copiers To Computers: ECM Eases Shift To Digital For Photocopy Companies

Demand for copy paper is expected to drop by nearly a quarter in the next decade, following a 3.3 million ton drop in the last four years. Yet the demand for documentation, particularly in the healthcare, legal, and financial services industries is more prevalent than ever. So there is a growing need for digitization as well as for systematic and efficient filing, storage, and retrieval. By Tim Wacker, technical writer, NBN Communications

The Lifecycle Of Fraud — A Dynamic Solution

It is scary to think some fraud prevention methods still rely on personally identifiable information (PII) as the sole means of combating e-commerce fraud. In a world riddled with data breaches, this form of static identity assessment and authentication is not only antiquated, but will soon be extinct.

5 Painful Conversations Document Management Software Prevents

If you’re like most employees in the workforce, there are likely people with whom you have trouble working. Although worker traits are as deeply embedded in their personalities as they are capable of causing employee infighting and lowered morale, many disagreements arising in the workplace stem from a far more surmountable issue: the communication barriers imposed by outdated or inefficient technology.

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SPECIAL REPORTS

  • 2016 VAR & ISV's Guide To EMV & Payment Security
    2016 VAR & ISV's Guide To EMV & Payment Security

    Many IT solutions providers, both VARs and software developers, rank dealing with payment security slightly higher than a trip to the dentist. It’s not something people want to spend time on. To most, payment security is not a money-making profit center. Additionally, the rules seem to be ever-changing and nearly impossible to get ahead of. To top it off, the bad guys always seem to be one step ahead.

  • Partner Program Insider 2016
    Partner Program Insider 2016

    Are your vendor partners merely providers of product for you to sell, or true partners that are walking with you hand-in-hand and working to help you succeed? If you didn’t answer “true partners,” it might be time to reevaluate the relationship.

  • Best Channel Vendors 2016
    Best Channel Vendors 2016

    Here are 2016's Best Channel Vendors, listed first by technology category (Business Continuity through VoIP) and then by technology subcategory. One of the main purposes of this special report is to give our resellers a guide to who their peers think are Best Channel Vendors.

  • Business Solutions Executive Insight 2015
    Business Solutions Executive Insight 2015

    2016 is just a few holiday parties away and will be here before we know it. This month prior is a good opportunity to take a step back and reflect on the past year. What has your company done well? Are there wins you should be celebrating? What will your company look like in the years to come? What have you struggled with? Are you taking steps to ensure that those same struggles don’t occur in 2016?

  • Business Solutions’ Guide To Health IT Trends For VARs & MSPs
    Business Solutions’ Guide To Health IT Trends For VARs & MSPs

    Healthcare IT continues to evolve and change, and IT solutions providers in this vertical need to address the challenges their clients face as they try to keep up with standards, regulations, and trends.

  • The Annual Guide To POS & Payment Processing Trends
    The Annual Guide To POS & Payment Processing Trends

    If you want to know more about EMV and how to maximize your payments-related revenue, this guide is for you. After surveying both small and large retailers on their top technology needs (and where they plan to spend), surveying our own readers, and studying analysts’ data on the market, we came up with a list of the four most important topics of today and the near future: payment processing (special focus on security/EMV and mobility), mobile POS, POS-as-a-Service, and customer experience/ engagement.

FEATURED SUPPLIERS

  • Moneris Solutions
    Moneris Solutions

    We’ve spent more than 40 years helping lead the electronic payment revolution, and we remain at the industry’s forefront. Providing merchants and partners with seamless, secure solutions and the latest industry intelligence, Moneris helps the businesses we serve unlock new possibilities and take advantage of new avenues for growth.

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • WorldPay
    WorldPay

    Worldpay US, a division of The Worldpay Group, provides and develops industry-leading payments processing products and services to ISV/VARs and merchants large and small. Verticals include retail, grocery, petroleum, restaurant, and many others. Innovation and investment allow Worldpay to continue to offer a secure and reliable payments platform.

  • Vantiv Integrated Payments
    Vantiv Integrated Payments

    Vantiv Integrated Payments provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • Bematech
    Bematech

    Bematech has over three decades of expertise in the United States with a wide distribution network that covers over 500,000 points of sale in 37 countries. The company operates four R&D excellence centers, with over 1,200 professionals in Brazil, China, Taiwan, United States, and Argentina. Comprehensive customer service and technical support based in the United States. Bematech prides itself on being a knowledge based leader in the industry offering complete and customizable POS bundles including All-in-Ones, kitchen display systems, cash drawers, scanners, printers, touch monitors, customer displays and more.

  • Webroot
    Webroot

    Webroot delivers intelligent cybersecurity for endpoint, mobile and web to channel partners, consumers, businesses, and enterprises worldwide. Powered by its BrightCloud® collective threat intelligence network, Webroot protects the internet of everything. Our cloud-based threat detection, high performance, lightweight agents, and single, web-based point of control have changed the way businesses think about protecting mobile devices, PCs and servers. Named a ‘Visionary’ in Gartner’s Magic Quadrant for Endpoint Protection Platforms, Webroot’s smarter approach to security is why companies including Cisco, F5 Networks, GateProtect, HP, Microsoft, Palo Alto Networks, Proofpoint, RSA and others choose our solutions for advanced threat protection for their security products and services.

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

WHY WE DO WHAT WE DO

The Business Solutions team considers the channel more than just “a market” or “an industry.” It’s our community, and we want everyone in our community to thrive with greater profits, predictable revenue, and a sustainable business model.

BSM Why We Do What We Do

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do at Business Solutions.

FEATURED PRODUCTS

  • Fanless Multi-Display Digital Signage Player With Nvidia GT 730M
    Fanless Multi-Display Digital Signage Player With Nvidia GT 730M

    Intel ® Celeron ® N2930/ J1900 Quad-Core™ SoC with Advanced (NVIDIA GeForce GT 730M) Graphics Fanless Signage Platform

  • MercuryPay
    MercuryPay

    Fast, reliable and secure payments for your choice of payment processing solution

  • SB9095 Quad-Core All-in-One Point-of-Sale Terminal
    SB9095 Quad-Core All-in-One Point-of-Sale Terminal

    The Bematech SB9095 AIO terminal packs great features, versatility and value into a sleek and neat design.  It enhances the atmosphere of any business while providing excellent performance and reliability.  With unique and easy detach design, the SB9095 minimizes use of screws and internal cable connections.  The unit has options for integrated magnetic stripe reader, fingerprint reader, RFID/NFC reader and VFD/LCD customer display.

  • Stratis™ Tablet Holder For Cash Drawer Integration
    Stratis™ Tablet Holder For Cash Drawer Integration

    APG’s Stratis™ tablet holder is designed for retailers who are installing mobile and/or Thin (Thinbility) iPad ® based point of sale applications. POS software is moving to tablets and to the cloud for easy accessibility and instant reporting. Designed to allow the retailer to take advantage of the small foot print tablet, the Stratis™ tablet holder adds an elegant look to your POS environment.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion