What You Missed At ISV IQ Live
What You Missed At ISV IQ Live

One of the highlights from the Business Solutions ISV IQ Live! conference in Philadelphia on October 6 was a panel of channel thought leaders discussing profitable partnering strategies for ISVs. We invited panelists to join us for a webinar to recap the partnering themes from the event.

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  • Win Big With Android

    Migrating its software to Android freed this ISV from Windows-based restrictions and gave its Little Caesars franchisee a better overall solution.

  • Have You Missed The Cloud Opportunity?

    When it comes to cloud computing, many VARs and MSPs (managed services providers) I talk to have an almost passive approach. They understand the benefits of the cloud. They and their customers have some applications in the cloud. But they certainly haven’t made the cloud a part of their business plan or core offering.

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Preparing To Deliver: RetailNOW 2016’s Exhibit Hall Delivers A Big Dose Of Disruption

With Kelly Funk’s emphatic plea to the RetailNOW audience to deliver in order to dominate fresh on the mind, the 2016 RetailNOW show floor opened on Monday, August 1 with a flood of show goers pouring through the doors of Longhorn ABC. By Amber Murdock, RSPA

Common MSP Pricing Mistakes

When a new MSP opens, the owner has a list of tasks to conquer: business licensing, insurance, sales appointments, marketing, and cash flow. With the excitement of new customers and the flurry of activity, how to price the services is the furthest thing from conscious thought.

Preventative Network Security Measures Your Customers Often Neglect

The old saying goes, “An ounce of prevention is worth a pound of cure,” and that’s particularly true when talking about digital security. If you work in the tech industry security practices have no doubt become second nature to you. Your customers, on the other hand, may not be so savvy.

New Opportunities, Shifting Business Models And The Open Platform Community

The security industry is once again on the edge of significant market shifts. This is a familiar position for an industry that, within just a few decades, already weathered substantial core technology and business moves. The growing-pain-laden steps from analog and closed circuit to digital and network-based technology have moved the industry forward in countless ways. The migration has been remarkable and is continuing to accelerate.

RSPA Membership Meeting Highlights

As a membership association, RSPA relies heavily on input from its members in order to meet the needs of the organization as a whole. By Gabby Coor and Amber Murdock

Take Your Data On The Road

The great work your team is putting out is what will help move your business forward. If you’re part of a growing company, that acceleration can be exciting: new customers, new projects, and a bright future. By Emma Isichei, Worldwide Category Director, Capture Solutions, Kodak Alaris Information Management

ISV IQ Live! Takeaways

Last week, I attended ISV IQ Live! hosted by Business Solutions Magazine. It was truly a fantastic event. Even though I attended as a guest speaker on a panel at the conference, I arrived in Philadelphia eager to gain constructive insight on the various business topics shared by industry veterans that I could exercise as CEO of a software development firm.

Secrets For Winning Over Any Type Of Restaurant Customer

In some ways, the needs of every type of restaurant customer are the same, whether they’re enjoying a meal on the premises or off-premises. For example, customers who are dining in or ordering food for delivery or takeout always want food that looks and tastes great. However, each type of restaurant customer has different priorities that you must keep in mind when designing workflows so you can provide great experiences and top-notch restaurant customer service across the board.

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  • Make The Channel Great Again
    Make The Channel Great Again

    Business Solutions’ Best Channel Vendors survey is now open — let your voice be heard. By Christine Kern, contributing writer

  • The Annual Guide To POS & Payment Processing Trends
    The Annual Guide To POS & Payment Processing Trends

    If you want to know more about EMV and how to maximize your payments-related revenue, this guide is for you. After surveying both small and large retailers on their top technology needs (and where they plan to spend), surveying our own readers, and studying analysts’ data on the market, we came up with a list of the four most important topics of today and the near future: payment processing (special focus on security/EMV and mobility), mobile POS, POS-as-a-Service, and customer experience/ engagement.

  • 2016 VAR & ISV's Guide To EMV & Payment Security
    2016 VAR & ISV's Guide To EMV & Payment Security

    Many IT solutions providers, both VARs and software developers, rank dealing with payment security slightly higher than a trip to the dentist. It’s not something people want to spend time on. To most, payment security is not a money-making profit center. Additionally, the rules seem to be ever-changing and nearly impossible to get ahead of. To top it off, the bad guys always seem to be one step ahead.

  • Partner Program Insider 2016
    Partner Program Insider 2016

    Are your vendor partners merely providers of product for you to sell, or true partners that are walking with you hand-in-hand and working to help you succeed? If you didn’t answer “true partners,” it might be time to reevaluate the relationship.

  • Best Channel Vendors 2016
    Best Channel Vendors 2016

    Here are 2016's Best Channel Vendors, listed first by technology category (Business Continuity through VoIP) and then by technology subcategory. One of the main purposes of this special report is to give our resellers a guide to who their peers think are Best Channel Vendors.

  • Business Solutions Executive Insight 2015
    Business Solutions Executive Insight 2015

    2016 is just a few holiday parties away and will be here before we know it. This month prior is a good opportunity to take a step back and reflect on the past year. What has your company done well? Are there wins you should be celebrating? What will your company look like in the years to come? What have you struggled with? Are you taking steps to ensure that those same struggles don’t occur in 2016?


  • RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  


  • Vantiv Integrated Payments
    Vantiv Integrated Payments

    Vantiv Integrated Payments provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

  • Webroot

    Webroot delivers intelligent cybersecurity for endpoint, mobile and web to channel partners, consumers, businesses, and enterprises worldwide. Powered by its BrightCloud® collective threat intelligence network, Webroot protects the internet of everything. Our cloud-based threat detection, high performance, lightweight agents, and single, web-based point of control have changed the way businesses think about protecting mobile devices, PCs and servers. Named a ‘Visionary’ in Gartner’s Magic Quadrant for Endpoint Protection Platforms, Webroot’s smarter approach to security is why companies including Cisco, F5 Networks, GateProtect, HP, Microsoft, Palo Alto Networks, Proofpoint, RSA and others choose our solutions for advanced threat protection for their security products and services.

  • CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.


ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies



The Business Solutions team considers the channel more than just “a market” or “an industry.” It’s our community, and we want everyone in our community to thrive with greater profits, predictable revenue, and a sustainable business model.

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  • Webroot SecureAnywhere™ Business Endpoint Protection
    Webroot SecureAnywhere™ Business Endpoint Protection

    Smarter malware prevention that solves the performance, dwell time visibility and management issues of your endpoint security.

  • LS6100 Kitchen Display System
    LS6100 Kitchen Display System

    The LS6100 is an enhanced version of the time proven compact LS6000 and Logic Net kitchen display station controller with improvement in speed of operation and network connectivity. The LS6100 continues to be the most cost effective and most reliable KDS hardware on the market with heavy-duty die cast case, snap-to-lock connectors, low power, no moving mechanical parts and no internal cables. The controller is designed and manufactured for reliable uninterrupted operations in the harsh kitchen environment.

  • Webroot SecureAnywhere™ Web Security Service
    Webroot SecureAnywhere™ Web Security Service

    The smarter way to secure your network.

  • SB9095 Quad-Core All-in-One Point-of-Sale Terminal
    SB9095 Quad-Core All-in-One Point-of-Sale Terminal

    The Bematech SB9095 AIO terminal packs great features, versatility and value into a sleek and neat design.  It enhances the atmosphere of any business while providing excellent performance and reliability.  With unique and easy detach design, the SB9095 minimizes use of screws and internal cable connections.  The unit has options for integrated magnetic stripe reader, fingerprint reader, RFID/NFC reader and VFD/LCD customer display.

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Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion