From ASCII Atlantic City: The MSP Evolution

I really liked the slide titled “The MSP Evolution” presented by Shannon Mayer (pictured), the channel engagement manager for LogMeIn, at the ASCII Success Summit in Atlantic City on October 23.

  • From ASCII Atlantic City: Top 5 Tech Trends Of 2014
    From ASCII Atlantic City: Top 5 Tech Trends Of 2014

    One of the reasons I enjoy attending channel conferences is the opportunity to hear from a variety of perspectives. You think you’ve heard every angle on our industry, but then someone explains their perspective and you think about the IT channel in a different way.

  • From ASCII Atlantic City: 5 Marketing Tidbits For Solutions Providers
    From ASCII Atlantic City: 5 Marketing Tidbits For Solutions Providers

    I was thrilled when I saw that Herman Pool was scheduled to present at the ASCII Success Summit in Atlantic City on October 22. I have previously described him as “a whirling dervish and marketing master on stage” and he didn’t disappoint, delivering sound advice to the nearly 100 solutions providers in attendance at Bally’s Atlantic City.

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6 Keys To Managing Customer Relationships

When looking toward a high-growth business, you should find the amount of attention you can devote to each customer becomes increasingly stretched as your company develops and your client base expands. As always, managing customer relationships should be seen as a priority activity. Customers look for a high level of service, and regardless of the quality of the product or service you provide, they will not stay loyal to you on a long-term basis unless you treat them properly before and after a sale.

Ask Coach: How To Get The Most From Attending A Professional Conference

How can I ensure an ROI on investments such as professional conferences?

Getting The Most From Big Data: 5 Tips For Choosing Statistical Software

With the democratization of Big Data, powerful data analytics tools such as cloud-based Hadoop are now available to mainstream information workers and developers as well as data scientists and engineers. As a result, both large and small enterprises in a variety of industries have the ability to mine mountains of valuable data for profit and competitive advantage.

Datto Makes Virtual Hybrid Cloud Backup Easy

Many businesses and service providers (SPs) are looking for ways to leverage cloud based backup solutions. For businesses, backing up data into the cloud represents a cost-effective way to manage the day-to-day task of protecting critical business data. For service providers, cloud backup technology presents an opportunity to gain new customers and increase their revenue. But the key to meeting the needs of both of these groups are solution offerings, like Datto’s, that makes cloud backup and recovery simple and reliable.

5 Keys To Successfully Sell Business Continuity As A Service

Market demand for business continuity (BC) as a service is growing and lucrative. Mere data backup is no longer sufficient for customers who depend on their critical data and systems every minute of every day. They need true automated business continuity that will not just let them recover files as they existed at some point in the past—but that will empower them to immediately continue operating their business no matter what happens to their hardware or their offices.

Five Tips For Creating A Virtual Server Backup Strategy

Virtualization has become not just commonplace, but vital among enterprises—but what should a company know when architecting its virtual server backup strategy? Here are five tips, including knowing what to ask vendors and how to go about future-proofing your organization.

Cash Management Solutions: The Emerging Opportunity For POS Dealers

If you think credit and debit cards are about to displace cash for retail transactions, think again. Legal tender accounts for as much as 40 percent of transactions overall and up to two-thirds of purchases under $10. So while plastic and electronic payments often have been pegged as the currency of the future, the oft-predicted cashless society is nowhere in sight.

How Video Conferencing Improves Businesses

One of the biggest challenges businesses face today is when workforces, suppliers, and customers are often dispersed over great distances. One must balance the advantages of personal interaction and collaboration while keeping costs under control. The use of online videos is rapidly being adopted for both B2B and customer service use.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Vtech Communications
    Vtech Communications

    VTech is the world’s largest manufacturer of cordless telephones, and the largest supplier of electronic learning products from infancy to preschool in the US and Western Europe. It also provides highly sought-after contract manufacturing services.

  • Accu-Time Systems, Inc.
    Accu-Time Systems, Inc.

    Founded in 1991, Accu-Time Systems (ATS) has been a trusted global leader in workforce management, offering state-of-the-art solutions for time and attendance, payroll, and security access. For more than 20 years, Accu-Time Systems has been a global supplier for workforce productivity, planning, human resource data collection, and labor management.

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • Axis Communications
    Axis Communications

    Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.

  • SYNNEX Corporation
    SYNNEX Corporation

    SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world. The Company provides services in IT distribution, supply chain management, contract assembly and global business services. Founded in 1980, SYNNEX employs approximately 49,000 full-time and part-time associates worldwide.

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FEATURED PRODUCTS

  • Granit 1910i Industrial-Grade Area-Imaging Scanner
    Granit 1910i Industrial-Grade Area-Imaging Scanner

    The Granit™ 1910i industrial-grade area-imaging scanner is designed to withstand the varied demands that exist in harsh working environments. Featuring a custom built housing that is redefining the standard for scanner reliability, the IP65 rated 1910i is built to survive 5,000 3.3´(1 m) tumbles and 50 drops to concrete from 6.5´ (2 m) even at -22°F (-30°C).

  • CharTec Academy
    CharTec Academy

    The CharTec Academy is a two-day comprehensive MSP training event for CharTec Partners to attend a variety of business enhancement training sessions designed to accelerate the success of their companies.

  • RemoteScan
    RemoteScan

    Stable and seamless document scanning and image acquisition for virtual desktops.

  • BluePRO™ Bluetooth Enabled Cash Drawers
    BluePRO™ Bluetooth Enabled Cash Drawers

    Model 510 Bluetooth Device for a Low-Cost Printer Kick Cash Drawer

    APG Cash Drawer introduces the BluePRO™ interface — the 1st ever Bluetooth enabled cash drawer. BluePRO™ connects a low-cost, printer-kick cash drawer and pairs it with a mobile device. By creating a one-to-one relationship, retailers can now wirelessly synchronize and transfer data between a mobile device and the cash drawer. The BluePRO™ interface achieves proximity when the mobile device comes within limited range of the drawer.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion