Managed Services, Backup and Disaster Recovery, Video Surveillance, And Networking News
Managed Services, Backup and Disaster Recovery, Video Surveillance, And Networking News

It used to be that Macs were only in schools or used at home. Today, Macs have entered the workplace and need to be managed and monitored just like PCs. With that need in mind, LOGICnow has announced the introduction of remote management capability for the Mac platform and that it has acquired Mac-MSP, a provider of Apple Mac-centric SaaS tools for MSPs. These two developments will enable MSPs using the LOGICnow platform to deliver support for both Macs and PCs, helping them to differentiate their services and support clients more effectively.

  • Health IT Interoperability Standards Released By ONC
    Health IT Interoperability Standards Released By ONC

    Healthcare is charging into interoperability, and the Office of the National Coordinatory for Health IT (ONC) has released guidance to smooth things along.

  • Innovation Is Job #1 On Day #2 Of RSPA INSPIRE 2016
    Innovation Is Job #1 On Day #2 Of RSPA INSPIRE 2016

    “Innovation” was one of the trending words at NRF’s Big Show a couple weeks ago and I’m hearing it over and over again at RSPA INSPIRE 2016. The conference for executives in the retail IT channel is taking place at the Park Hyatt Aviara Resort in San Diego, CA.

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CURRENT ISSUE

  • Lead With Security

    It used to be that you could walk into the office of a prospective customer, show them the latest technology you were hawking, and win the business based on the name brand or power of the product alone.

  • Stop Turning Away Lucrative UCaaS Sales Opportunities

    One of the best — and often missed — opportunities for increasing your monthly recurring revenue is adding Unified Communications-as-a-Service (UCaaS) to your managed services offering.

More From The Current Issue

PREMIUM CONTENT

A Marketing Idea That Will Blow Your Socks Off

It's no secret that many IT solutions providers struggle when it comes to marketing. At Business Solutions, we recently conducted a survey and wrote a report on the state of marketing in the channel -- what works, and what doesn't. Coincidentally, at a recent Channel Transitions conference, one of our panelists shared a marketing idea that got the crowd (and other panelists) pretty excited. Today, I speak with that panelist, Dave Wilkeson, CEO of MSPAdvisor, about his idea and he shares all the details you need to make it a reality for your business.

You Are The Smartest People In The Room

It must be an amazing time to work at the Apples, Googles, and Teslas of the world. These companies are teeming with the best and the brightest, working on innovative products and disruptive technologies. It felt much the same way during the golden era of Wall Street. Recruiting events at Harvard and Stanford were standing room only affairs. 

Addressing Variability In Barcode Labeling

Labeling today is complex with companies facing a wide range of evolving requirements including regional, language, customer, and regulatory requirements — all of which must be met in a quick and efficient manner to avoid disruption to business and to companies supply chains. Companies that are not able to support these new requirements and streamline label changes to deal with this extensive variability can end up with fines, dissatisfied customers, and loss of business. Enterprise Labeling allows businesses to deal with variability in labeling by enabling label formatting and content to change dynamically to support a myriad of different label combinations with a minimum number of label designs. By Mike Ward, Vice President of Technical Services, Loftware

What The Average Fire Department Can Teach MSPs

My good friend and managed services provider (MSP) CEO Michael Halperin once asked me, “What does the average fire department spend 2 to 5 percent of their time doing?” Being a former volunteer fireman, I knew the answer was fighting fires, but hadn’t given much thought as to why and the parallels to the managed services world of today.

4 Reasons You Should be Selling Drones

2015 will go down as a breakthrough year for drones in both consumer and commercial applications with the first FAA regulations announced, vast growth in the consumer market, and serious commercial enterprises exploding onto the scene.

3 Questions VMs Should Ask Their Vendors About The Last Inch Of Deliverability

One of the biggest challenges vendor managers (VMs) face today is dealing with growth and change. The reality for many is that vendor relationships often take years to build and nurture. These relationships are established on a foundation of signed agreements, established SLAs, and trust. This collaboration is beneficial until you get to the point where your growth trajectory accelerates and you find yourself needing to scale operations at a rapid pace, thus placing the vendor in a position of being unable to meet your needs or perform at the required level.

IT Solutions Providers: Forget Your ABCs (Always Be Closing)

The title of this article refers to a cliché from the old school of selling. “Always Be Closing” was actually made famous in the movie Glengarry Glen Ross (1992). As a sales strategy, it worked very well at one point in time. But, those times have come and gone.

Want To Find The Right Vendor Partner? Ask The Right Questions.

Companies need to be very strategic about how they want to add new technology partners to their portfolios. Despite the give and take required to enter into the right partnerships, there are a few terms on which you must insist.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2016

Partner Program Insider 2014 BSM Annual POS Guide 2015 Best Channel Vendors 2016
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV + Payment Security

Business Solutions Executive Insight 2015

Business Solutions' Guide To Health IT Trends For VARs & MSPs EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. Advice concerning EMV and its upcoming liability shift, but also a broader perspective on retail security. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Moneris Solutions
    Moneris Solutions

    We’ve spent more than 40 years helping lead the electronic payment revolution, and we remain at the industry’s forefront. Providing merchants and partners with seamless, secure solutions and the latest industry intelligence, Moneris helps the businesses we serve unlock new possibilities and take advantage of new avenues for growth.

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • Bematech
    Bematech

    Bematech has over three decades of expertise in the United States with a wide distribution network that covers over 500,000 points of sale in 37 countries. The company operates four R&D excellence centers, with over 1,200 professionals in Brazil, China, Taiwan, United States, and Argentina. Comprehensive customer service and technical support based in the United States. Bematech prides itself on being a knowledge based leader in the industry offering complete and customizable POS bundles including All-in-Ones, kitchen display systems, cash drawers, scanners, printers, touch monitors, customer displays and more.

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

WHY WE DO WHAT WE DO

The Business Solutions team considers the channel more than just “a market” or “an industry.” It’s our community, and we want everyone in our community to thrive with greater profits, predictable revenue, and a sustainable business model.

BSM Why We Do What We Do

Click Here to see why we do what we
do at Business Solutions.

FEATURED PRODUCTS

  • CharTec Academy
    CharTec Academy

    The CharTec Academy is a two-day comprehensive MSP training event for CharTec Partners to attend a variety of business enhancement training sessions designed to accelerate the success of their companies.

  • MercuryPay
    MercuryPay

    Fast, reliable and secure payments for your choice of payment processing solution

  • DISC Behavior Profile
    DISC Behavior Profile

    People excel and shine in job roles that are a good match for their skills and natural behavior style. Our behavior profile can identify and highlight management and leadership qualities, detail-oriented, and organizational skills, natural sales ability, personal service, and team player tendencies. These items are critical to employee retention and uncovering the initial job match for skills and behavior style.  Along with understanding what motivates an individual, the DISC test can capture these attributes quickly and accurately.

  • CharTec Sales Lab
    CharTec Sales Lab

    The typical sales process tends to go like this: you engage a customer, offer a solution to fix their problem without really considering what their problems really are, discuss the alternatives and attempt to close the deal. Now there's only one problem with this process: it never works.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion