Talk To Your Customers About Their Business Challenges, Or Else

Yesterday kicked off the Fall ONE Ingram Micro conference in Las Vegas. Upon arrival, I had the opportunity to catch up with Ingram’s new DC/POS leader, Jeff Yelton. You might recall a recent interview I had with Yelton where he highlighted a handful of technology areas he thought solutions providers should focus to have success. During this conversation, we didn’t talk technology as we did business acumen.

  • Manufacturing And Warehousing IT News For VARs — September 22, 2014
    Manufacturing And Warehousing IT News For VARs — September 22, 2014

    In the news, 3D printing, automation are focuses of the International Manufacturing Technology Show (IMTS) conference. Also, manufacturing growth is anticipated through 2016, and applying Lean principles can help your clients save time and money. In addition, a webcast on Wednesday will show how digital manufacturing is transforming American industry.

  • Top Quotes From Archie Manning’s VARTECH Keynote
    Top Quotes From Archie Manning’s VARTECH Keynote

    Archie Manning is best known for his football prowess and the success of his NFL quarterback sons Peyton and Eli. But he proved today during his keynote speech at VARTECH 2014, the annual conference hosted by value-added distributor BlueStar, he knows something about teamwork and leading an organization. Manning spoke to an estimated crowd of more than 1,000 channel executives Friday morning at the Hyatt Regency in New Orleans.

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CURRENT ISSUE

  • Saved By Managed Services

    At its lowest point, this VAR invested in managed services technologies and business process automation and now enjoys year-over-year double-digit growth with monthly recurring revenue.

  • Why Agility Equates To Longevity In Managed Services

    Earlier this month I attended the GFI MAX Customer Conference in Orlando. I continue to be amazed at the great nonpromotional educational content that’s shared at MSP events in general. This event was no exception. Indeed, during the keynote on day one, Dave Sobel, director of partner community for GFI, took the stage to talk about the value of MSPs and how they can be successful long term through stability and agility.

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PREMIUM CONTENT

Transformation Of A Traditional POS VAR

For the first 25 years of  my career I sold POS systems for someone else, starting with mechanical cash registers, moving through all the evolutions of systems to the sophisticated PC-based systems we now see in most restaurants.

2014 Managed Services Pricing Guide: Industry Best Practices

Managed Services continues to be a high growth market with many MSPs rapidly acquiring new customers, managing new devices and building recurring revenue. The reason for this growth is the reliance of SMBs on their IT infrastructure without the IT budgets to justify staffing their own technicians. MSPs are in a perfect position to continue to shift SMBs away from hourly rates and into fully managed services. Moving to a model with consistent monthly fees provides stable IT costs for the customer and predictable recurring revenue for the provider.

Ask Coach: How Do I Empower My Team To Solve Problems? (Part 2)

How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

6 Bar Code Scanner Features To Consider For Asset Tracking

Many government departments and offices are turning to bar code scanners to replace manual data entry. By utilizing bar code technology, a user can enter data nearly 20 times faster and do so about 20,000 times more accurately. These numbers can be extremely important when it comes to tracking valuable assets that are purchased with grants or assets that have a dollar value that determines that they must be tracked.  In most cases, once a grant is provided, the government office or department is tasked with tracking each item purchased by the grant in order to create accurate documentation to stay in compliance. In many cases when an audit turns out to be incorrect, it can result in lost grant opportunities or money owed.

5 Ways To Optimize Productivity Performance Of Knowledge And Routine Workers

In a recent article by the Huffington Post, researcher and writer Stowe Boyd referenced the work of two Oxford researchers, Carl Benedict Frey and Michael A. Osborne. Frey and Osborne found that 47 percent of routine jobs are at risk of being automated, with humans being displaced from these jobs and the demand shifting to more non-routine, creative work — a phenomenon, cited in a report by Liberty Street Economics, called job polarization.

Ask Coach: How Do I Empower My Team To Solve Problems? (Part 1)

How do I empower my team to make decisions on their own, to look at the whole picture of the problem, and bring it to resolution?

How VARs Can Capitalize On Retail’s Mobility Trend

Retailers are convinced of mobility’s benefits and are looking for the right solutions.

Characteristics Of A Successful Employee

In addition to being a fairly unique company, Easy Office Phone, a provider of cloud-based business phone services for Canada and the United States founded in 2005, also has a terrific corporate culture, good camaraderie, and a general sense of fun — but we’re not for everyone, and working here calls for some specific traits. 

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

  • Accu-Time Systems, Inc.
    Accu-Time Systems, Inc.

    Founded in 1991, Accu-Time Systems (ATS) has been a trusted global leader in workforce management, offering state-of-the-art solutions for time and attendance, payroll, and security access. For more than 20 years, Accu-Time Systems has been a global supplier for workforce productivity, planning, human resource data collection, and labor management.

  • N-able Technologies Inc.
    N-able Technologies Inc.

    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

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FEATURED PRODUCTS

  • TotalSecure Hardware & Services Bundle
    TotalSecure Hardware & Services Bundle

    Dell SonicWALL TotalSecure delivers the power and convenience of all-in-one network protection by combining gateway anti-virus, anti-spyware intrusion prevention, application intelligence, control and visualization, content/web filtering, firmware updates and 24x7 support onto a high-performance, deep packet inspection firewall. Even before new threats begin to spread, TotalSecure solutions are automatically updated with signatures that stop attacks before they enter the network, ensuring around-the-clock protection. TotalSecure provides complete network security against threats, including viruses, spyware, worms, Trojans and other malware, yet it is simple to install and manage.

  • Thor VM2 Vehicle-Mount Computer
    Thor VM2 Vehicle-Mount Computer

    Solidifying Honeywell’s position as the leader in vehicle-mount computing, the Thor VM2 builds on the best-in-class Thor VM1 that was created specifically to address the unique challenges of supply chain applications.

  • Thor Vehicle-Mount Computer
    Thor Vehicle-Mount Computer

    In today’s supply chain, the only constant is change. Disruptions, whether short-term like a forklift failure, or long-term like a natural disaster, are a fact of life. The supply chains best prepared to adapt to these disruptions will use mobile computing technology that gives them greater flexibility.

  • CharTec Marketing Lab
    CharTec Marketing Lab

    Discover how marketing drives sales and get more prospects in your sales funnel at the CharTec Marketing Lab. Let our experts guide you through all things marketing: Campaign Development, Branding, Social Media, Strategy, Content Development, and more. Empower your Marketing staff and achieve success by consistently delivering on your marketing objectives!

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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