What Your Merchant IT Clients Need To Keep Up With Demand For The Best Customer Experience

Organization, technology, and metrics are the top three ways retailers plan to stay competitive, according to the study by the National Retail Federation (NRF) and Demandware, “Digitizing the Store -- Building the Business Case for a Unified Commerce Platform --Optimize the Consumer Experience.”

More Featured Content

CURRENT ISSUE

More From The Current Issue

PREMIUM CONTENT

Retail IT VAR Of The Future Preview: 4 Parts Of The Retail IT Ecosystem

Business Solutions Retail IT VAR Of The Future Conference, May 12-13, at Bally’s Las Vegas, will present an in-depth look at four topics: POS-as-a-Service, mobile point of sale (POS), Payment Security and EMV, and customer experience.

Retail Solutions 2015: Measured Against Their Contribution To Customer Experience

Resellers who can help retailers meet new shopper expectations while simultaneously satisfying the needs of the merchant to attract and retain customers will be most successful.

2 Reasons You Should Rethink Your IaaS Go-To-Market Strategy

IaaS (Infrastructure-as-a-Service) is proving to be a leading service within the exploding cloud computing market. Gartner, for example, predicts that IaaS will achieve a compound annual growth rate (CAGR) of 41.3% through 2016, the fastest growing area of public cloud computing the research firm tracks. As would be expected, the market has been flooded in the past few years as established IT giants (e.g. IBM, Microsoft) and startups (e.g. ProfitBricks, CloudSigma) alike have come out with IaaS offerings.

Selling To The Millennial Customer

Many of us have owned our businesses for numerous years and come from the Boomer Generation. Boomers are frugal for the most part, and were raised with dial telephones, three-channel television, and in a single-income family.  We saved our leftovers, ate everything on our plates, and the stores were closed on Sundays. We grew up with a mindset of budgets, and when we got out of college it was the ‘70s. We listened to vinyl records, FM radio, and drove an American-made car.

3 Reasons Why Specialization Is Critical To Success

You’ve more than likely heard the saying, “jack of all trades, master of none,” and while in most cases this applies to individuals, it can also pertain to businesses, including solutions providers and MSPs (managed services providers).

5 Opportunities For Independent Software Vendors In Education

Technical advancements have completely reshaped the way we live and function today. These advances are an outcome of creative minds and innovative ideas stimulated by effective learning, imparted to a great extent, by our esteemed educational institutions. Interestingly, the education sector has always been notoriously slow to adopt new technology with very little changes made in the past so-many decades.

3 Ways To Capture Mobile Audiences

With social publishers like Facebook highlighting the tremendous amount of ad dollars increasingly spent to capture mobile audiences around the world, more businesses are looking to mobile advertising as a monetization strategy. Programmatic ad placement has revolutionized how online ads are bought and sold, increasingly giving publishers and content providers more control over the properties.

Solutions Providers: Whatever You Do, Don’t Do This

The “this” that I’m talking about is the practice that I’ve seen MSPs (managed services providers) and IT consultants repeat many times.  Tragically, each repetition costs the MSP and/or IT consultant a ton of cash.  The behavior that I’m talking about is the result of success that the MSP has had. Ironically, the more successful small MSPs are, the more rapidly they want to grow, hire more engineers, and enjoy more recurring revenue.

More Premium Content

SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2014

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • PowaPOS
    PowaPOS

    PowaPOS, a division of Powa Technologies, is the physical retail component of the company’s omni-channel product line. The PowaPOS T25 is the first purpose built, all-in-one hardware platform designed for iOS, Android and Windows tablets. Because we believe in the power of the development community to create rich software applications that meet the needs of the marketplace, the PowaPOS T25 is the first tablet POS to provide universal support for any tablet, any application. Though our single API SDK, developers can integrate the T25’s beautifully and intelligently placed peripherals - full size thermal printer, PowaPOS 2D Scanner, swivel position sensor, and PowaPOS Cash Drawer - as well as EMV and Apple Pay-ready payment devices. All with a single power cord. The PowaPOS T25 is an all-in-one and one-for-all POS platform.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

Newsletter Signup
Newsletter Signup
Get the latest channel trends, news, and insights
By clicking Sign Me Up, you agree to our Terms and that you have read our Privacy Policy.

FEATURED PRODUCTS

  • ChipDNA - EMV Migration
    ChipDNA - EMV Migration

    ChipDNA makes EMV Migration simple saving you time and money by removing technical challenges, complexity and risk, while reducing the burden of PCI DSS and PA-DSS compliance.

  • TotalSecure Hardware & Services Bundle
    TotalSecure Hardware & Services Bundle

    Dell SonicWALL TotalSecure delivers the power and convenience of all-in-one network protection by combining gateway anti-virus, anti-spyware intrusion prevention, application intelligence, control and visualization, content/web filtering, firmware updates and 24x7 support onto a high-performance, deep packet inspection firewall. Even before new threats begin to spread, TotalSecure solutions are automatically updated with signatures that stop attacks before they enter the network, ensuring around-the-clock protection. TotalSecure provides complete network security against threats, including viruses, spyware, worms, Trojans and other malware, yet it is simple to install and manage.

  • NetPRO® Mobile Solution Suite Of Cash Drawers
    NetPRO® Mobile Solution Suite Of Cash Drawers

    Connect your iPad or Mobile Device to APG’s NetPRO® Family of Cash Drawers: Wireless Ethernet, Wired, and WebSockets.

    APG’s NetPRO® interface will be a compelling aspect of your m-POS application. Available with Ethernet, wireless Ethernet and Bluetooth, this cash drawer communicates with retailer’s mobile POS devices for cash drawer control. Concerned about security in today’s mobile world? NetPRO® cash drawers offer Biometric and bar-code claiming for local protection. Worried about keeping an eye on the checkout?

  • PowaPOS T25
    PowaPOS T25

    PowaPOS T25 is the first truly all-in-one point-of sale system designed specifically to take advantage of the growing demand for tablet-based payments.

More Featured Products

ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

Please take a moment to join our online community and discover the benefits (access premium content, free newsletters, product sourcing, etc.) of your FREE membership.

Also, check us out on Google+.

 

BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion