Epson ISV Conference Recap: Full Speed Ahead with OmniLink Merchant Services
Epson ISV Conference Recap: Full Speed Ahead with OmniLink Merchant Services

I have to admit that after attending Epson’s inaugural ISV conference in San Diego last year, I was skeptical the company was going to be able to meet its projected deadlines — especially launching an ISV partner portal by the end of 2015 with 10 hand-selected ISVs. Sure enough, however, their OmniLink Merchant Services (OMS) announcement at the National Retail Federation (NRF) convention in mid-January removed much of that skepticism. OMS is a suite of cloud-based software solutions for the retail and hospitality markets. Powered by hand-selected Epson ISV partners, OMS provides hospitality and retail VARs with a global network of cloud and mobile based tools, best practices, business data, and expertise.

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The Channel's Role In Delivering A Secure Thin Client Deployment

It’s a story becoming too familiar, but no less scary. The latest wrinkle from the Yahoo security breach is the fear of credential stuffing in which cybercriminals use leaked username and password combinations on websites to find matches. By Jeff Kalberg, Chief Technology Evangelist, IGEL Technology North America

4 Questions To Ask About Cloud Uptime

If your company has ever experienced a system outage, you understand the impact of downtime and its potential to disrupt your business as well as your bottom line. By Rob Curls, solutions consultant, Concerto Cloud Services

Preparing To Dominate

RSPA President and CEO opens annual event with a challenge to attendees to disrupt, then deliver

Preparing To Deliver: RetailNOW 2016’s Exhibit Hall Delivers A Big Dose Of Disruption

With Kelly Funk’s emphatic plea to the RetailNOW audience to deliver in order to dominate fresh on the mind, the 2016 RetailNOW show floor opened on Monday, August 1 with a flood of show goers pouring through the doors of Longhorn ABC. By Amber Murdock, RSPA

Common MSP Pricing Mistakes

When a new MSP opens, the owner has a list of tasks to conquer: business licensing, insurance, sales appointments, marketing, and cash flow. With the excitement of new customers and the flurry of activity, how to price the services is the furthest thing from conscious thought.

Preventative Network Security Measures Your Customers Often Neglect

The old saying goes, “An ounce of prevention is worth a pound of cure,” and that’s particularly true when talking about digital security. If you work in the tech industry security practices have no doubt become second nature to you. Your customers, on the other hand, may not be so savvy.

New Opportunities, Shifting Business Models And The Open Platform Community

The security industry is once again on the edge of significant market shifts. This is a familiar position for an industry that, within just a few decades, already weathered substantial core technology and business moves. The growing-pain-laden steps from analog and closed circuit to digital and network-based technology have moved the industry forward in countless ways. The migration has been remarkable and is continuing to accelerate.

RSPA Membership Meeting Highlights

As a membership association, RSPA relies heavily on input from its members in order to meet the needs of the organization as a whole. By Gabby Coor and Amber Murdock

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  • Make The Channel Great Again
    Make The Channel Great Again

    Business Solutions’ Best Channel Vendors survey is now open — let your voice be heard. By Christine Kern, contributing writer

  • The Annual Guide To POS & Payment Processing Trends
    The Annual Guide To POS & Payment Processing Trends

    If you want to know more about EMV and how to maximize your payments-related revenue, this guide is for you. After surveying both small and large retailers on their top technology needs (and where they plan to spend), surveying our own readers, and studying analysts’ data on the market, we came up with a list of the four most important topics of today and the near future: payment processing (special focus on security/EMV and mobility), mobile POS, POS-as-a-Service, and customer experience/ engagement.

  • 2016 VAR & ISV's Guide To EMV & Payment Security
    2016 VAR & ISV's Guide To EMV & Payment Security

    Many IT solutions providers, both VARs and software developers, rank dealing with payment security slightly higher than a trip to the dentist. It’s not something people want to spend time on. To most, payment security is not a money-making profit center. Additionally, the rules seem to be ever-changing and nearly impossible to get ahead of. To top it off, the bad guys always seem to be one step ahead.

  • Partner Program Insider 2016
    Partner Program Insider 2016

    Are your vendor partners merely providers of product for you to sell, or true partners that are walking with you hand-in-hand and working to help you succeed? If you didn’t answer “true partners,” it might be time to reevaluate the relationship.

  • Best Channel Vendors 2016
    Best Channel Vendors 2016

    Here are 2016's Best Channel Vendors, listed first by technology category (Business Continuity through VoIP) and then by technology subcategory. One of the main purposes of this special report is to give our resellers a guide to who their peers think are Best Channel Vendors.

  • Business Solutions Executive Insight 2015
    Business Solutions Executive Insight 2015

    2016 is just a few holiday parties away and will be here before we know it. This month prior is a good opportunity to take a step back and reflect on the past year. What has your company done well? Are there wins you should be celebrating? What will your company look like in the years to come? What have you struggled with? Are you taking steps to ensure that those same struggles don’t occur in 2016?


  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • Vantiv Integrated Payments
    Vantiv Integrated Payments

    Vantiv Integrated Payments provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • WorldPay

    Worldpay US, a division of The Worldpay Group, provides and develops industry-leading payments processing products and services to ISV/VARs and merchants large and small. Verticals include retail, grocery, petroleum, restaurant, and many others. Innovation and investment allow Worldpay to continue to offer a secure and reliable payments platform.

  • Bematech

    Bematech has over three decades of expertise in the United States with a wide distribution network that covers over 500,000 points of sale in 37 countries. The company operates four R&D excellence centers, with over 1,200 professionals in Brazil, China, Taiwan, United States, and Argentina. Comprehensive customer service and technical support based in the United States. Bematech prides itself on being a knowledge based leader in the industry offering complete and customizable POS bundles including All-in-Ones, kitchen display systems, cash drawers, scanners, printers, touch monitors, customer displays and more.

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • Moneris Solutions
    Moneris Solutions

    We’ve spent more than 40 years helping lead the electronic payment revolution, and we remain at the industry’s forefront. Providing merchants and partners with seamless, secure solutions and the latest industry intelligence, Moneris helps the businesses we serve unlock new possibilities and take advantage of new avenues for growth.


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The Business Solutions team considers the channel more than just “a market” or “an industry.” It’s our community, and we want everyone in our community to thrive with greater profits, predictable revenue, and a sustainable business model.

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  • Stratis™ Tablet Holder For Cash Drawer Integration
    Stratis™ Tablet Holder For Cash Drawer Integration

    APG’s Stratis™ tablet holder is designed for retailers who are installing mobile and/or Thin (Thinbility) iPad ® based point of sale applications. POS software is moving to tablets and to the cloud for easy accessibility and instant reporting. Designed to allow the retailer to take advantage of the small foot print tablet, the Stratis™ tablet holder adds an elegant look to your POS environment.

  • BluePRO™ Bluetooth Device
    BluePRO™ Bluetooth Device

    Model 510 Bluetooth Device for a Low-Cost Printer Kick Cash Drawer.

    APG Cash Drawer introduces the BluePRO™ device — the 1st ever Bluetooth enabled cash drawer. BluePRO™ connects a low-cost, printer-kick cash drawer and pairs it with a mobile device. By creating a one-to-one relationship, retailers can now wirelessly synchronize and transfer data between a mobile device and the cash drawer. The BluePRO™ device achieves proximity when the mobile device comes within limited range of the drawer.


  • APG Vasario 1313 Cash Drawer
    APG Vasario 1313 Cash Drawer

    Vasario Standard Duty

    The Vasario series is the cost effective choice that doesn’t sacrifice quality or dependability.

  • APG Series 3500 Cash Drawer
    APG Series 3500 Cash Drawer

    The Series 3500 high capacity narrow footprint cash drawer is built to last in tough retail environments and provides ergonomic and productive cash management support.

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Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion