Field Service IT News — July 25, 2014

In the news are the next wave of driver scoring technology, GPS technology integrated in to the soles of technicians’ shoes — and the possibility that GPS is gathering TMI.

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  • Take Financial Services To The Cloud
    Take Financial Services To The Cloud

    This $213-million company’s record fiscal year is a result of overcoming customers’ cloud fears and expanding its managed services practice.

  • Win Market Share Via The Cloud

    By moving its software to the cloud and offering subscription-based pricing, this ISV was able to take market share from its competition.

  • Jump-Start Your As-a-Service Transition

    As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.

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Channel Transitions East: Panel Shares Candid Advice For MSPs

Channel Transitions VAR/MSP Executive Conferences powered by Business Solutions magazine — education and networking conferences designed to help VAR and managed services provider (MSP) executives learn how to best implement and manage the as-a-Service model — promise “real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.”

The Top 4 VMS Software Features

All video management system (VMS) software platforms have features that make them unique. Here are the top four features within VMS software that you should look for when developing a solution for your customers.

Which Backup Solution Is Right For Your Customer?

For many enterprises, there may be nothing more important than having the right backup solution in place for their data. There are three basic enterprise backup solutions: traditional, cloud, and hybrid. All three have their merits depending on the needs of a company. Some considerations to think about while analyzing what solution is best for your client: what type of data do we need to store? Are we storing the entire data for a corporation or only certain data sets that are constantly changing? These answers can affect the solution you ultimately choose.

Is Your Workforce Ready For The Internet Of Everything?

Futurist Ray Kurzweil believes that the 21st century will be equivalent to 20,000 years of progress at today’s rate — about 1,000 times greater than the 20th century. In just the first two decades of the 21st century, the pace of this progress has created opportunities as well as challenges for businesses and governments around the world. A primary driver of these changes is the Internet of Everything (IoE).

3 Ways To Build Wealth With The As-A-Service Business Model

On my way to work I pass a billboard advertising the Connecticut Lottery.  They now have two games available with a ”win for life” top prize — very tempting until you look at the odds of winning.  Every day I play a different type of game — my “win for life”' strategy is based on recurring revenue streams in my managed IT services business.

Vendor’s Tech Training Delivers Competitive Edge To VARs

Even in an age where oceans of information are available online, well-designed, comprehensive technology training is still a valuable commodity. In fact, for many VARs, using what they learn from a technology vendor can create a significant competitive advantage.

Training Moves VARs To The Head Of The Class

How much value can a VAR add by taking advantage of a vendor’s technology training program? One point of sale vendor believes the benefits of education are well worth the investment.

Mastering Service Delivery Through Ticketing

Efficiency through automation is essential to growth, but it’s customer satisfaction with service delivery that’s critical to long-term profitability. It’s not only the technology in place, but how it’s used—and incorporated into a relationship with clients—that shapes success.

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Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?

FEATURED SUPPLIERS

  • Accu-Time Systems, Inc.
    Accu-Time Systems, Inc.

    Founded in 1991, Accu-Time Systems (ATS) has been a trusted global leader in workforce management, offering state-of-the-art solutions for time and attendance, payroll, and security access. For almost 20 years, Accu-Time Systems has been a global supplier for workforce productivity, planning, human resource data collection, and labor management.

  • N-able Technologies Inc.
    N-able Technologies Inc.

    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

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FEATURED PRODUCTS

  • HP Slate 7 Extreme
    HP Slate 7 Extreme

    Thin and light just got more powerful and exciting with the HP Slate 7 Extreme.

  • Honeywell 1400g Area-Imaging Scanner
    Honeywell 1400g Area-Imaging Scanner

    The Honeywell Voyager 1400g Area-Imaging Scanner is a hand-held linear scanner providing omnidirectional reading of linear bar codes. The 1400g is able to be upgraded to enable PDF and 2D barcode scanning at purchase or any time after.

  • Datalogic Scanning Gryphon™ I GBT4400 2D
    Datalogic Scanning Gryphon™ I GBT4400 2D With rich feature sets, the Gryphon™ product series from Datalogic Scanning represents the premium level of data collection equipment for general purpose applications.
  • CharTec Membership
    CharTec Membership

    Becoming a CharTec Partner puts your organization into an elite group of MSPs dedicated to offering a wide variety of superior products and services to their clients.  Our relationship with you is a partnership, so that's exactly what we call you — a "CharTec Partner." In initiating our relationship, we open the doors giving you exclusive access to our products, resources, and training.  Good things happen when you ride with the Zebra.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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