How Geofencing Can Help Your Merchant IT Clients Win Sales

An SMS geofencing campaign can be used in local marketing to attract customers to a brick-and-mortar store with close proximity tracking.

  • CompTIA ChannelCon Focuses On Critical IT Channel Transitions, Strategies
    CompTIA ChannelCon Focuses On Critical IT Channel Transitions, Strategies

    CompTIA ChannelCon 2015’s focus, Aug. 3-5 in Chicago, is the evolving IT channel.

  • Addressing Headcount In Managed Services
    Addressing Headcount In Managed Services

    VARs looking to make the transition to managed services need to overcome some hurdles. We’ve been writing about them for a while now. Cash flow, training, a different sales methodology, selecting the right automation tools, etc. Another hurdle is running an efficient business. With that in mind, here’s a tough pill for many to swallow: Many VARs who have historically been project-/break-fix-based probably have a headcount issue.

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MSP Teams: Not Just From IT Backgrounds Anymore

As the cloud continues to displace locally installed and managed solutions, businesses need experts to help them strategically use technology in a way that improves the efficiency of their business operations. While smart techs who’ve mastered the wizardry of registry keys and quirky Microsoft technology are able to now turn their attention to the equally opaque world of APIs and policies, smart MSPs are adding skills not often seen in technology teams in the small and medium business market: business analysts who combine high level knowledge of complex technology with an understanding of business needs.

EMV Status Update: What Your Merchant IT Clients Need To Do For The EMV Liability Shift

With less than two months to the Europay MasterCard Visa (EMV) liability shift begins, many businesses accepting credit and debit cards are either scrambling to become EMV compliant or are not prepared. Rest assured the sun will rise the day after the liability shift goes into effect Oct. 1, 2015 and those businesses that have not implemented EMV will still be able to accept payments.  If your merchant client is one of those business owners who is not ready, here are some short-terms actions you can take.

Ask The Consultant: How To Have One-To-One Meetings That Matter To Your IT Solutions Provider Team

In business, we often talk about mission, vision, and values to our teams and the importance of ongoing discussions and communications around those major themes. 

The Changing Landscape Of Software And Payments

Over the past 10 years we have seen the merging of two previously distinct businesses ‐‐‐ payment processing and retail software. Organizations such as Mercury Payments, Accelerated Payments and PayPros (now openedge), Braintree and Stripe have not only captured attention with major headlines but also massive financial valuations. Interestingly, much of the heavy lifting associated with the success of these organizations was performed by technology providers, software vendors and value added resellers (VARs).

3 Things Solutions Providers Can Do To Build Partnerships With SMBs

Partnering as an IT solutions provider with the small and medium business client is the sole focus of many integrators and MSPs (managed services providers). Though SMBs have many of the same needs as bigger firms, they are usually less tech savvy, have fewer resources and a less strategic view of their IT. So they are looking to you for three things.

Just Own It: Can Self-Leadership Work In Your IT Solutions Provider?

In the ultimate move toward self-leadership in the workplace, Zappos (among others) recently announced they were eliminating managers in an effort to keep things less corporate.  In a movement called holacracy, teams are expected to know what needs to get done and do it, focusing on the relationships rather than the individual to meet objectives.

3 Things Small Businesses Want From Their IT Providers

The IT services market is a unique one, and the SMB niche within it is even further refined. Small and medium-sized businesses have far fewer resources (and minimal manpower) when compared to their enterprise counterparts — and traditionally, these restrictions have prevented smaller organizations from gaining access to emerging technologies and infrastructure solutions.

Features Of A Loyalty Program That Will Help Your Merchant IT Clients Enhance Customer Experience

Loyalty programs have earned a place in the toolbox of merchants that depend on repeat purchases from their customers. Repeat business is great, but there is an even better reason why loyalty programs are important: they save money.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2015 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV + Payment Security

Business Solutions Executive Insight 2014

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. Advice concerning EMV and its upcoming liability shift, but also a broader perspective on retail security. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • Solarwinds N-able
    Solarwinds N-able

    Solarwinds N-able is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • TransFirst
    TransFirst

    Your clients consider you a trusted business advisor, and that’s a key part of your success. A payment processing partnership with TransFirst® can help you build on that trust, with your valuable current clients and the new ones you’ll acquire.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

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FEATURED PRODUCTS

  • CharTec Sales Lab
    CharTec Sales Lab

    The typical sales process tends to go like this: you engage a customer, offer a solution to fix their problem without really considering what their problems really are, discuss the alternatives and attempt to close the deal. Now there's only one problem with this process: it never works.

  • Datto Product Family
    Datto Product Family

    Datto’s extended family of hybrid cloud-based backup, disaster recovery (BDR) and business continuity solutions are built for businesses of every size. The solutions are customized for the Channel, with pricing options and ease of transition as customers’ data and storage needs grow.

  • MercuryPay
    MercuryPay

    Fast, reliable and secure payments for your choice of payment processing solution

  • CharTec BDR
    CharTec BDR

    CharTec's Hardware as a Service BDR is the ultimate solution for data backup and network recovery in the face of catastrophe!

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion