In the news this week, a survey concludes mobile payments will increase by 40 percent this year. In addition, the Heartbleed Bug is on everyone’s minds, as experts scramble to determine the extent of its impact. Also in the news, a Texas liquor store reported a security breach and beacon technology is allowing retailers to monitor customer in-store behavior and link it to their mobile technology.
Restaurant And Hospitality IT News for VARs — April 16, 2014
In Hospitality News this week, Google Wallet payments can only be made on a device that supports HCE. Also, both full-service and quick-service restaurants can benefit from smartphone technology, and quick-service spending increased in March. Also, a recent survey showed that free Wi-Fi is the top demand for travelers, and European hotels are responding to that need.
Field Service IT News – April 15, 2014
In the news, Zebra Technologies will acquire Motorola Solutions' Enterprise business. Also, articles share insights into benefits of cloud solutions, BYOD security, overlooked benefits of management tracking solutions, and how work-order systems not only improve response times, but also provide data about costs and equipment use.
Security From The Cloud
This security integrator reaps recurring revenue and lower overhead via its cloud-based access control systems.
A “No BS” Approach To Growing Recurring Revenue Sales
This MSP’s 4-step business strategy, which is based on KPIs (key performance indicators) and years of hard-learned lessons, is resulting in 55%-plus service-based profit margins.
Top Challenges Facing The Retail IT Channel
Resellers are always interested in what one another are doing. That’s one of the reasons our feature articles and case studies are so popular. It’s also a reason why the networking portion of industry events is found to be so valuable. At RSPA INSPIRE earlier this year, attendees broke up into groups to share information on challenges and changes facing the market. I was glancing through my notes from that session and thought the information would be interesting to those not in the room.
Universities and colleges are besieged by a growing number of wireless devices and increased demands on the capacity of the network. Resellers need to serve as partners as these universities struggle to find the right balance for providing service and containing costs.
Often companies want to purchase the latest and greatest automation tool because of industry buzz without fully determining if it is the best possible long term solution for their businesses. Whether your client is choosing a new ERP, CRM, or enterprise content management system, enterprise level technology buying decisions are crucial to their business. Helping your clients make the right technology purchase can make or break that company’s success and your status as a trusted advisor.
Managed services providers (MSPs) face an array of complex questions as they decide whether to migrate workloads to and between clouds.
This Infographic from NEC addresses shoppers buying behaviors in five key areas retailers are facing today.
When Numa Networks launched in 2009 as a pure-play MSP, they moved from a traditional break-fix IT services model to a proactive approach that addresses on-going customer needs to build their business. Key to their success has been the integration of N-able’s remote monitoring and management (RMM) technology.
We all know it’s true: A lot of channel programs are still being managed with Microsoft Excel spreadsheets. It’s far more common than you’d expect, even in some of the larger companies. And, honestly, there’s nothing wrong with using spreadsheets if you want to manage a very small program, incentive, or campaign — or even analyze a set of data. But ask for anything complex, and your spreadsheet is probably creating more work than it’s doing. Here are five signs you need an incentive platform, not a spreadsheet.
Lots of changes with the Level Platforms product in 2014. The biggest is probably that the product was rebranded AVG Managed Workplace® following acquisition of the business of Level Platforms by AVG in June 2013. In Q4 2013, AVG updated RMM pricing to a straight forward ‘per device’ & ‘per server model’. That is to say the MSP only pays for the number of servers and devices they manage regardless of their locations and customer spread. This is intended to simplify billing and provide clarity for the MSP both in terms of expenditure & revenues.
Since our original review, LabTech has added features and functionality such as next generation integrations with ConnectWise and Autotask PSAs. a LabTech Ignite Plugin (pre-configured out-of-box experience that saves MSPs countless hours of configuration), fully integrated and supported industry-leading TeamViewer integration, and script engine enhancements.
SATO America, Inc.
Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.
Merchant Warehouse is an industry leader in developing and delivering award-winning and innovative payment processing solutions and merchant account services to developers, ISVs, VARs and merchants nationwide.
Mercury Payment Systems
Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.
Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe. Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.
Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.
Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.
SATO GL408/412e Bar Code Printers The GL4e Series Bar Code Printers are SATO's most significant release of printing technology to date. Versatility and value are the cornerstones of the GL4e Series Bar Code Printers with features that surpass the competition. Only the GL4e Series offers a field-upgradeable UHF RFID option; an industry-leading printer management utility SATOnet CONNECT; standard tri-port communication protocols, competitive emulations, and much more.
TransPort Web Transport.web is the perfect solution for e-commerce merchants because it off-loads the card processing to a PCI DSS certified server.
Datamax-O'Neil M-4210 Printer The new Datamax M-Class compact industrial strength printer is a rugged and versatile printer that provides the most accurate printing and flexible standards for today’s business requirements.
Tecton Mobile Computer
Leading supply chains require mobile computing solutions that meet the needs of the user, the demands of a warehouse environment, and the speed of today’s enterprise.
ABOUT BUSINESS SOLUTIONS
Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.
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