Retail, Grocery, And Hospitality IT News For VARs — September 15, 2014

In the news, The EMV Migration Forum launches a new online resource and plans a one-day workshop for VARs and other solutions providers. Also, card issuers are signing on to work with Apple Pay. In other news, OTAs will begin listing Wi-Fi speeds along with other information travelers can consider before they book, and the Payment Card Industry Security Standards Council (PCI SSC) has issued updated guidance on card-skimming prevention.

  • Business Advice: Exhibit "Technology Humility"
    Business Advice: Exhibit "Technology Humility"

    It’s easy for solutions providers to get caught thinking they’re smarter and better than their customers. However, just because you have more IT knowledge than your customers, doesn’t mean you’re better. Have some humility. That was the advice of Jason Etheridge, president and CEO of Logic Speak, who spoke at the recently held GFI MAX Customer Conference in Orlando. During his presentation on technology humility, he provided a handful of tips for solutions providers...

  • Manufacturing And Warehousing IT News For VARs — September 15, 2014
    Manufacturing And Warehousing IT News For VARs — September 15, 2014

    In the news, “design-led” innovation could provide your manufacturing clients with a competitive edge. Also, manufacturers are leveraging data to improve productivity, fulfill customer demand, and control costs.

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CURRENT ISSUE

  • Find Your Cloud Services Niche
    Find Your Cloud Services Niche

    This MSP’s client communication skills and intentional focus on cloud services are important keys to its projected 25 percent revenue growth this year.

  • You Probably Aren’t As Unique As You Think

    What makes you and your company different? Is it your people? Is it how much you care about your customers? Is it all the training you have and industry certifications? Is it the solutions you offer?

  • Break Out Of Paltry POS Sales

    Selling complementary IT solutions and professional services contracts are driving this retail VAR’s projected 150 percent revenue growth.

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Systems Integrator’s Choice Of Cloud Backup Solution Leads To Growing Recurring Revenue Stream

As a soup-to-nuts provider of IT support and managed services, DataServ Corp. caters to the needs of small to mid-sized companies from two to 100 employees in the Midwest market. DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services, depending on the client.

Systems Integrator Designs User-Friendly Smart Printing Solution

Barcoding, Inc.’s client, a supply chain and logistics solutions provider, had to implement a bar code scanning system for a customer operating a return center. This customer wanted a system that would allow the user to scan the part number and serial number of received items, and then generate a new bar code label based on the scanned information. The user would then attach the bar code label to the box that contained the returned items. The client wanted two options — box label or case label.

The PDF Paradigm: Should You Use PDF On The Web?

It’s been 21 years since Adobe debuted the Adobe Acrobat suite and introduced the PDF (portable document format) file format. Adobe also launched a free PDF reader in order to make PDF ubiquitous. You only had to purchase the software if you wanted to actually create PDF documents.

Tips To Identify And Leverage A Wedge To Break Into Managed Services

A few years ago, one of my vendors held an online event with author Randy Schwantz as guest. Schwantz had written two books about using “The Wedge” to displace your competitor’s and win more clients. After an hour on the phone, I was hooked. The very next week I used some of these techniques in a prospect meeting to ultimately get my competition fired and land the client’s entire business — a client from which I am still making monthly recurring revenue. I have used these techniques ever since with great success.

5 Ways Great MSPs Automate Business

When we talk to Managed Service Providers both big and small, new or mature, the question of automation often comes up. All MSPs want to run their companies efficiently, and automation frees up time spent on repetitive tasks so they can focus on growing their businesses.

Top 10 Ways To Use Help Desk To Build Your MSP Business

Make A Good First Impression: As the saying goes “You only get one chance to make a first impression.” This ebook will go into the importance of your help desk and the importance of quality customer service. Your customer’s impression of you is the reality you live in. It is not about how much you do for them, it is about their perception of what you are doing for them. If your help desk is consistently providing quality service you will find that your relationship with your customer and your retention of those customers will improve greatly.

Marketing Managed Cloud Services Without Saying "Cloud"

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Overcoming The Top Six Obstacles To Managed Services Success

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • Vtech Communications
    Vtech Communications

    VTech is the world’s largest manufacturer of cordless telephones, and the largest supplier of electronic learning products from infancy to preschool in the US and Western Europe. It also provides highly sought-after contract manufacturing services.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • Axis Communications
    Axis Communications

    Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

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FEATURED PRODUCTS

  • Report Manager - An Easy And Fast Way To QUANTIFY The Value of Your Managed Services
    Report Manager - An Easy And Fast Way To QUANTIFY The Value of Your Managed Services

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  • Zebra ZXP Series 3™ Card Printer
    Zebra ZXP Series 3™ Card Printer

    The ZXP Series 3 direct-to-card printer offers several advanced features that provide best-in-class performance at an affordable price point. Zebra’s ZRaster™ host-based image processing technology, for example, enables high-speed printing while optimizing image quality. And Zebra is first to market with high-performance ribbons that have an improved formulation specifically designed for high-speed, highquality printing.

  • Tecton Mobile Computer
    Tecton Mobile Computer

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  • Hardware Solutions
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    Merchantware is a complete suite of certified payment processing solutions designed especially for Developers and VARs.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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