Field Service IT News — July 25, 2014

In the news are the next wave of driver scoring technology, GPS technology integrated in to the soles of technicians’ shoes — and the possibility that GPS is gathering TMI.

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CURRENT ISSUE

  • Jump-Start Your As-a-Service Transition
    Jump-Start Your As-a-Service Transition

    As you might know, we’ve dedicated many pages to educating readers on the value of a managed services model. While the benefits can be great, there also can be some significant hurdles to clear before you sail off into the sunset. Many established MSPs have stories about adopting certain aspects of the model, while ignoring other aspects. This can delay or stifle your success on this model and potentially poison people into thinking that the model isn’t all it’s cracked up to be.

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Channel Transitions East: Panel Shares Candid Advice For MSPs

Channel Transitions VAR/MSP Executive Conferences powered by Business Solutions magazine — education and networking conferences designed to help VAR and managed services provider (MSP) executives learn how to best implement and manage the as-a-Service model — promise “real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.”

The Top 4 VMS Software Features

All video management system (VMS) software platforms have features that make them unique. Here are the top four features within VMS software that you should look for when developing a solution for your customers.

Which Backup Solution Is Right For Your Customer?

For many enterprises, there may be nothing more important than having the right backup solution in place for their data. There are three basic enterprise backup solutions: traditional, cloud, and hybrid. All three have their merits depending on the needs of a company. Some considerations to think about while analyzing what solution is best for your client: what type of data do we need to store? Are we storing the entire data for a corporation or only certain data sets that are constantly changing? These answers can affect the solution you ultimately choose.

Is Your Workforce Ready For The Internet Of Everything?

Futurist Ray Kurzweil believes that the 21st century will be equivalent to 20,000 years of progress at today’s rate — about 1,000 times greater than the 20th century. In just the first two decades of the 21st century, the pace of this progress has created opportunities as well as challenges for businesses and governments around the world. A primary driver of these changes is the Internet of Everything (IoE).

3 Ways To Build Wealth With The As-A-Service Business Model

On my way to work I pass a billboard advertising the Connecticut Lottery.  They now have two games available with a ”win for life” top prize — very tempting until you look at the odds of winning.  Every day I play a different type of game — my “win for life”' strategy is based on recurring revenue streams in my managed IT services business.

Vendor’s Tech Training Delivers Competitive Edge To VARs

Even in an age where oceans of information are available online, well-designed, comprehensive technology training is still a valuable commodity. In fact, for many VARs, using what they learn from a technology vendor can create a significant competitive advantage.

Training Moves VARs To The Head Of The Class

How much value can a VAR add by taking advantage of a vendor’s technology training program? One point of sale vendor believes the benefits of education are well worth the investment.

Mastering Service Delivery Through Ticketing

Efficiency through automation is essential to growth, but it’s customer satisfaction with service delivery that’s critical to long-term profitability. It’s not only the technology in place, but how it’s used—and incorporated into a relationship with clients—that shapes success.

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Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?

FEATURED SUPPLIERS

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • SYNNEX Corporation
    SYNNEX Corporation

    SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world. The Company provides services in IT distribution, supply chain management, contract assembly and global business services. Founded in 1980, SYNNEX employs approximately 49,000 full-time and part-time associates worldwide.

  • N-able Technologies Inc.
    N-able Technologies Inc.

    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

  • BlueStar, Inc.
    BlueStar, Inc.

    We at BlueStar, along with our mobility vendors and ISV partners, believe that offering the right tools, solutions, and education we can build a strong foundation for our partners selling and implementing mobility solutions.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

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FEATURED PRODUCTS

  • HP Z1 G2 Workstation

    Our most innovative all-in-one workstation with a brilliant display and the latest technologies in an elegant, easily customizable design.

  • HP ElitePad 1000 G2
    HP ElitePad 1000 G2

    More than a tablet—a total business solution. The elegant and sleek HP ElitePad 1000 G2 has the performance and flexibility to transform the way you work.

  • Dolphin 60s Scanphone
    Dolphin 60s Scanphone

    Dolphin 60s, a part of Honeywell’s scanphone line, was specifically built to facilitate quick, reliable and secure access to business critical data.

  • Patch Manager - Built With Technicians In Mind
    Patch Manager - Built With Technicians In Mind

    One of the essential services you deliver to your customers is patch management. From fixing security vulnerabilities to improving performance – keeping your customer’s systems current and secure can be time-consuming and costly.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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