Winning MSPs Capitalizing On Cloud And Comprehensive Solutions
Winning MSPs Capitalizing On Cloud And Comprehensive Solutions

The MSP market is still growing and now offering more choices to satisfy customers. By Christine Kern, contributing writer

  • Business Solutions ISV/Software Developer Executive Survey Results
    Business Solutions ISV/Software Developer Executive Survey Results

    Business Solutions regularly conducts surveys so our editorial team can better understand what topics and trends are important to our readers. We recently closed a survey for our ISV/software developer audience to help us improve our editorial coverage and shape our 2017 ISV IQ Live! conferences. Business Solutions wants to make our insights on the survey available to our ISV readers so they can see what topics their peers and competitors are most interested in, and what parts of their business ISVs are struggling with the most.

  • A Connected Future: What It Will Look Like And Why You Should Care
    A Connected Future: What It Will Look Like And Why You Should Care

    Any talk of what the future holds needs to include a look at a fully-connected world. In all honesty, it’s not hard to imagine this particular scenario as we’ve already experienced the beginning of it.

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CURRENT ISSUE

  • Lessons From The Road

    As this issue reaches everyone’s mailbox in the first week of December, I’ll be wrapping up my last business trip of the year by attending Ingram Micro’s fall ONE conference in Las Vegas. Including this trip, my fall event calendar was pretty full. Between partner conferences, expos, trade shows, and Business Solutions’ own events, I hit up eight events over the past few months. While each event was different, in looking back through my notebook, I see some repeating trends. Additionally, there are some important comments I haven’t been able to share until now.

  • 3 Strategies To Increase Your Payment Processing Revenue

    This VAR and ISO’s (independent sales office’s) ability to bundle point of sale (POS) solutions and full-disclosure payment services is critical to its continued double-digit growth.

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PRODUCT REVIEWS

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PREMIUM CONTENT

4 Print And Document Trends To Adopt In 2017

If digital transformation is not on your New Year’s resolution list, it should be. This includes changing operations to take advantage of technologies such as cloud and software as a service (SaaS), as well as ensuring the security of these services. By Martin deMartini, Senior Vice President, Standardization, Y Soft

Is This The Year You Master Process Management?

2016 may best be remembered as a year of unparalleled upheaval. From the Brexit vote and election of Donald Trump to sharp rises (and even sharper falls) in stocks and commodities, volatility ruled the day. By Ivan Seselj, CEO, Promapp Solutions

Money Is Not The Root Of All Evil

Money is not the root of all evil — at least when it comes to sales. No, the root of all evil in the sales world is the lack of consistent, proactive, predictable prospecting. When prospecting is done intermittently without proactive initiatives, the evils of sales can arise. By Gil Cargill, Sales Acceleration Coach

Surgical Services Firm Speeds Search And Retrieval Of Vital Documents With KnowledgeLake

AMSURG has a large presence nationwide. It has more than 250 ASCs in 34 states and provides physician services in 24 states, employing more than 2,800 physicians and other healthcare professionals. This vast network of healthcare facilities and practitioners generates an immense amount of financial documentation, particularly at the end of each month. The methods that the company used in the past for backing up its accounting documents were outdated and inefficient.

My Tried And True Method Of Selling Clients On EMV

The EMV liability shift happened October 2015, yet 63 percent of merchants are still not EMV ready. The cause for much of this may be the perception of added expense or misconceptions about the ramifications. However, card present merchants that are not utilizing chip readers are losing out in a significant way.

2017 Outlook: Eight POS Trends To Watch

Each new year brings changes, reaffirmation of trends and patterns, and new developments. In the retail and hospitality space, expect to see in 2017 a continuation of the trend toward mobility, cloud-based solutions and the emergence of Unified Commerce strategies. Some belt-tightening is also likely as these industries wade through economic and political uncertainties, particularly in Europe.

MSP Helion Automotive Technologies Delivers Best-Of-Breed Protection

Founded in 1997 by Erik Nachbahr in his Baltimore basement, Helion Automotive Technologies has quickly grown to be America’s largest outsourced technology provider for auto dealerships. Helion brings considerable brainpower and experience to bear on all things relating to automotive technology. With over 650 dealerships and body shops under management, Helion’s staff is keenly in tune with the unique challenges faced by auto dealers, both technical and operational.

Making The Switch To Webroot: Lighter Weight, Better Protection, Increased Profits

Two years ago, SWAT Systems had had enough of its antivirus software. At the time, the Seattle-based MSP had tried a succession of antivirus products, and not one of them had worked as well as they needed. “The products were not a good fit for us,” recalls David Blake, Chief Technology Officer at SWAT. “Clients’ machines were still getting infected and the products were too resource intensive.”

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SPECIAL REPORTS

  • Best Channel Vendors 2017
    Best Channel Vendors 2017

    Our Best Channel Vendors survey, conducted with statisticians from Penn State, takes a look at the best vendors in Business Continuity/BDR, Data Collection/Mobility, Labeling, ECM Hardware & Software, General Computing, Networking & Security, POS Hardware & Software, Payment Processing, Managed Services, Video Surveillance/Access Control, and VoIP as voted by your peers.

  • The Annual Guide To POS & Payment Processing Trends
    The Annual Guide To POS & Payment Processing Trends

    If you want to know more about EMV and how to maximize your payments-related revenue, this guide is for you. After surveying both small and large retailers on their top technology needs (and where they plan to spend), surveying our own readers, and studying analysts’ data on the market, we came up with a list of the four most important topics of today and the near future: payment processing (special focus on security/EMV and mobility), mobile POS, POS-as-a-Service, and customer experience/ engagement.

  • 2016 VAR & ISV's Guide To EMV & Payment Security
    2016 VAR & ISV's Guide To EMV & Payment Security

    Many IT solutions providers, both VARs and software developers, rank dealing with payment security slightly higher than a trip to the dentist. It’s not something people want to spend time on. To most, payment security is not a money-making profit center. Additionally, the rules seem to be ever-changing and nearly impossible to get ahead of. To top it off, the bad guys always seem to be one step ahead.

  • Partner Program Insider 2016
    Partner Program Insider 2016

    Are your vendor partners merely providers of product for you to sell, or true partners that are walking with you hand-in-hand and working to help you succeed? If you didn’t answer “true partners,” it might be time to reevaluate the relationship.

  • Best Channel Vendors 2016
    Best Channel Vendors 2016

    Here are 2016's Best Channel Vendors, listed first by technology category (Business Continuity through VoIP) and then by technology subcategory. One of the main purposes of this special report is to give our resellers a guide to who their peers think are Best Channel Vendors.

  • Business Solutions Executive Insight 2015
    Business Solutions Executive Insight 2015

    2016 is just a few holiday parties away and will be here before we know it. This month prior is a good opportunity to take a step back and reflect on the past year. What has your company done well? Are there wins you should be celebrating? What will your company look like in the years to come? What have you struggled with? Are you taking steps to ensure that those same struggles don’t occur in 2016?

FEATURED SUPPLIERS

  • Solarwinds MSP
    Solarwinds MSP

    Solarwinds MSP is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments.

  • Vantiv Integrated Payments
    Vantiv Integrated Payments

    Vantiv Integrated Payments provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • WorldPay
    WorldPay

    Worldpay US, a division of The Worldpay Group, provides and develops industry-leading payments processing products and services to ISV/VARs and merchants large and small. Verticals include retail, grocery, petroleum, restaurant, and many others. Innovation and investment allow Worldpay to continue to offer a secure and reliable payments platform.

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

BEST CHANNEL VENDORS 2017

  • Best Channel Vendors 2017
    Best Channel Vendors 2017

    Our Best Channel Vendors survey, conducted with statisticians from Penn State, takes a look at the best vendors in Business Continuity/BDR, Data Collection/Mobility, Labeling, ECM Hardware & Software, General Computing, Networking & Security, POS Hardware & Software, Payment Processing, Managed Services, Video Surveillance/Access Control, and VoIP as voted by your peers.

WHY WE DO WHAT WE DO

The Business Solutions team considers the channel more than just “a market” or “an industry.” It’s our community, and we want everyone in our community to thrive with greater profits, predictable revenue, and a sustainable business model.

BSM Why We Do What We Do

Click Here to see why we do what we
do at Business Solutions.

FEATURED PRODUCTS

  • Stratis™ Tablet Holder For Cash Drawer Integration
    Stratis™ Tablet Holder For Cash Drawer Integration

    APG’s Stratis™ tablet holder is designed for retailers who are installing mobile and/or Thin (Thinbility) iPad ® based point of sale applications. POS software is moving to tablets and to the cloud for easy accessibility and instant reporting. Designed to allow the retailer to take advantage of the small foot print tablet, the Stratis™ tablet holder adds an elegant look to your POS environment.

  • BluePRO™ Bluetooth Device
    BluePRO™ Bluetooth Device

    Model 510 Bluetooth Device for a Low-Cost Printer Kick Cash Drawer.

    APG Cash Drawer introduces the BluePRO™ device — the 1st ever Bluetooth enabled cash drawer. BluePRO™ connects a low-cost, printer-kick cash drawer and pairs it with a mobile device. By creating a one-to-one relationship, retailers can now wirelessly synchronize and transfer data between a mobile device and the cash drawer. The BluePRO™ device achieves proximity when the mobile device comes within limited range of the drawer.

     

  • APG Vasario 1313 Cash Drawer
    APG Vasario 1313 Cash Drawer

    Vasario Standard Duty

    The Vasario series is the cost effective choice that doesn’t sacrifice quality or dependability.

  • APG Series 3500 Cash Drawer
    APG Series 3500 Cash Drawer

    The Series 3500 high capacity narrow footprint cash drawer is built to last in tough retail environments and provides ergonomic and productive cash management support.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

Please take a moment to join our online community and discover the benefits (access premium content, free newsletters, product sourcing, etc.) of your FREE membership.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion