What You Missed At ISV IQ Live
What You Missed At ISV IQ Live

One of the highlights from the Business Solutions ISV IQ Live! conference in Philadelphia on October 6 was a panel of channel thought leaders discussing profitable partnering strategies for ISVs. We invited panelists to join us for a webinar to recap the partnering themes from the event.

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  • Win Big With Android

    Migrating its software to Android freed this ISV from Windows-based restrictions and gave its Little Caesars franchisee a better overall solution.

  • Have You Missed The Cloud Opportunity?

    When it comes to cloud computing, many VARs and MSPs (managed services providers) I talk to have an almost passive approach. They understand the benefits of the cloud. They and their customers have some applications in the cloud. But they certainly haven’t made the cloud a part of their business plan or core offering.

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Preparing To Deliver: RetailNOW 2016’s Exhibit Hall Delivers A Big Dose Of Disruption

With Kelly Funk’s emphatic plea to the RetailNOW audience to deliver in order to dominate fresh on the mind, the 2016 RetailNOW show floor opened on Monday, August 1 with a flood of show goers pouring through the doors of Longhorn ABC. By Amber Murdock, RSPA

Common MSP Pricing Mistakes

When a new MSP opens, the owner has a list of tasks to conquer: business licensing, insurance, sales appointments, marketing, and cash flow. With the excitement of new customers and the flurry of activity, how to price the services is the furthest thing from conscious thought.

Preventative Network Security Measures Your Customers Often Neglect

The old saying goes, “An ounce of prevention is worth a pound of cure,” and that’s particularly true when talking about digital security. If you work in the tech industry security practices have no doubt become second nature to you. Your customers, on the other hand, may not be so savvy.

New Opportunities, Shifting Business Models And The Open Platform Community

The security industry is once again on the edge of significant market shifts. This is a familiar position for an industry that, within just a few decades, already weathered substantial core technology and business moves. The growing-pain-laden steps from analog and closed circuit to digital and network-based technology have moved the industry forward in countless ways. The migration has been remarkable and is continuing to accelerate.

RSPA Membership Meeting Highlights

As a membership association, RSPA relies heavily on input from its members in order to meet the needs of the organization as a whole. By Gabby Coor and Amber Murdock

Take Your Data On The Road

The great work your team is putting out is what will help move your business forward. If you’re part of a growing company, that acceleration can be exciting: new customers, new projects, and a bright future. By Emma Isichei, Worldwide Category Director, Capture Solutions, Kodak Alaris Information Management

ISV IQ Live! Takeaways

Last week, I attended ISV IQ Live! hosted by Business Solutions Magazine. It was truly a fantastic event. Even though I attended as a guest speaker on a panel at the conference, I arrived in Philadelphia eager to gain constructive insight on the various business topics shared by industry veterans that I could exercise as CEO of a software development firm.

Secrets For Winning Over Any Type Of Restaurant Customer

In some ways, the needs of every type of restaurant customer are the same, whether they’re enjoying a meal on the premises or off-premises. For example, customers who are dining in or ordering food for delivery or takeout always want food that looks and tastes great. However, each type of restaurant customer has different priorities that you must keep in mind when designing workflows so you can provide great experiences and top-notch restaurant customer service across the board.

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  • Make The Channel Great Again
    Make The Channel Great Again

    Business Solutions’ Best Channel Vendors survey is now open — let your voice be heard. By Christine Kern, contributing writer

  • The Annual Guide To POS & Payment Processing Trends
    The Annual Guide To POS & Payment Processing Trends

    If you want to know more about EMV and how to maximize your payments-related revenue, this guide is for you. After surveying both small and large retailers on their top technology needs (and where they plan to spend), surveying our own readers, and studying analysts’ data on the market, we came up with a list of the four most important topics of today and the near future: payment processing (special focus on security/EMV and mobility), mobile POS, POS-as-a-Service, and customer experience/ engagement.

  • 2016 VAR & ISV's Guide To EMV & Payment Security
    2016 VAR & ISV's Guide To EMV & Payment Security

    Many IT solutions providers, both VARs and software developers, rank dealing with payment security slightly higher than a trip to the dentist. It’s not something people want to spend time on. To most, payment security is not a money-making profit center. Additionally, the rules seem to be ever-changing and nearly impossible to get ahead of. To top it off, the bad guys always seem to be one step ahead.

  • Partner Program Insider 2016
    Partner Program Insider 2016

    Are your vendor partners merely providers of product for you to sell, or true partners that are walking with you hand-in-hand and working to help you succeed? If you didn’t answer “true partners,” it might be time to reevaluate the relationship.

  • Best Channel Vendors 2016
    Best Channel Vendors 2016

    Here are 2016's Best Channel Vendors, listed first by technology category (Business Continuity through VoIP) and then by technology subcategory. One of the main purposes of this special report is to give our resellers a guide to who their peers think are Best Channel Vendors.

  • Business Solutions Executive Insight 2015
    Business Solutions Executive Insight 2015

    2016 is just a few holiday parties away and will be here before we know it. This month prior is a good opportunity to take a step back and reflect on the past year. What has your company done well? Are there wins you should be celebrating? What will your company look like in the years to come? What have you struggled with? Are you taking steps to ensure that those same struggles don’t occur in 2016?


  • ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  


  • WorldPay

    Worldpay US, a division of The Worldpay Group, provides and develops industry-leading payments processing products and services to ISV/VARs and merchants large and small. Verticals include retail, grocery, petroleum, restaurant, and many others. Innovation and investment allow Worldpay to continue to offer a secure and reliable payments platform.

  • Moneris Solutions
    Moneris Solutions

    We’ve spent more than 40 years helping lead the electronic payment revolution, and we remain at the industry’s forefront. Providing merchants and partners with seamless, secure solutions and the latest industry intelligence, Moneris helps the businesses we serve unlock new possibilities and take advantage of new avenues for growth.

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • Bematech

    Bematech has over three decades of expertise in the United States with a wide distribution network that covers over 500,000 points of sale in 37 countries. The company operates four R&D excellence centers, with over 1,200 professionals in Brazil, China, Taiwan, United States, and Argentina. Comprehensive customer service and technical support based in the United States. Bematech prides itself on being a knowledge based leader in the industry offering complete and customizable POS bundles including All-in-Ones, kitchen display systems, cash drawers, scanners, printers, touch monitors, customer displays and more.

  • Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.


ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies



The Business Solutions team considers the channel more than just “a market” or “an industry.” It’s our community, and we want everyone in our community to thrive with greater profits, predictable revenue, and a sustainable business model.

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  • Webroot SecureAnywhere™ Business Endpoint Protection
    Webroot SecureAnywhere™ Business Endpoint Protection

    Smarter malware prevention that solves the performance, dwell time visibility and management issues of your endpoint security.

  • LS6100 Kitchen Display System
    LS6100 Kitchen Display System

    The LS6100 is an enhanced version of the time proven compact LS6000 and Logic Net kitchen display station controller with improvement in speed of operation and network connectivity. The LS6100 continues to be the most cost effective and most reliable KDS hardware on the market with heavy-duty die cast case, snap-to-lock connectors, low power, no moving mechanical parts and no internal cables. The controller is designed and manufactured for reliable uninterrupted operations in the harsh kitchen environment.

  • Webroot SecureAnywhere™ Web Security Service
    Webroot SecureAnywhere™ Web Security Service

    The smarter way to secure your network.

  • SB9095 Quad-Core All-in-One Point-of-Sale Terminal
    SB9095 Quad-Core All-in-One Point-of-Sale Terminal

    The Bematech SB9095 AIO terminal packs great features, versatility and value into a sleek and neat design.  It enhances the atmosphere of any business while providing excellent performance and reliability.  With unique and easy detach design, the SB9095 minimizes use of screws and internal cable connections.  The unit has options for integrated magnetic stripe reader, fingerprint reader, RFID/NFC reader and VFD/LCD customer display.

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Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion