How To Manage An Underperforming Salesperson: VARs Weigh In

Acclaimed business author Chip Heath did more than just present a pre-planned speech at the RSPA INSPIRE 2015 Conference. He engaged the 100+ retail IT channel executive attendees in real-world problem solving within the framework of his presentations, including a mini-workshop that featured resellers sharing their biggest dilemmas.

  • ScanSource’s Dixon: Where Mobility Fits In Retail And Hospitality
    ScanSource’s Dixon: Where Mobility Fits In Retail And Hospitality

    Greg Dixon, CTO and technology evangelist at ScanSource explains the role of mobility in retail and hospitality, device features that support mobile applications, and advice for your retail and hospitality IT customers that can help them with their decision to deploy mobile solutions.

  • Threats Heighten Need For Security Solutions For Malls
    Threats Heighten Need For Security Solutions For Malls

    With recent threats made to shopping malls, security integration is at an all time high. For VARs and integrators, this creates an opportunity to provide solutions that enhance security at these locations.

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How To Manage An Underperforming Salesperson: VARs Weigh In

Acclaimed business author Chip Heath did more than just present a pre-planned speech at the RSPA INSPIRE 2015 Conference. He engaged the 100+ retail IT channel executive attendees in real-world problem solving within the framework of his presentations, including a mini-workshop that featured resellers sharing their biggest dilemmas.

VAR Tells How Wine + Technology Can Enhance The Customer Experience

One of the topics of Business Solutions’ Retail IT VAR Of The Future Conference, May 12-13, at Bally’s Las Vegas, is how retail VARs can enhance the customer experience their merchant clients provide.

Sorting Through The Tablet POS OS Debate

In an interview with Business Solutions, John Giles, president of Future POS, offers his insights into tablet POS (point of sale) for hospitality and retail — specifically the issue of the choice of operating system and what that means in terms of the devices that will run it and the cost.

ScanSource’s Dixon: Where Mobility Fits In Retail And Hospitality

Greg Dixon, CTO and technology evangelist at ScanSource explains the role of mobility in retail and hospitality, device features that support mobile applications, and advice for your retail and hospitality IT customers that can help them with their decision to deploy mobile solutions.

5 Reasons Your IT Clients Should Adopt A Business Rules Management System

Today’s enterprise is working harder than ever for increased effectiveness and agility in business operations. The management of business decisions is a critical means to achieving these goals, and operations and IT teams should be able to quickly modify the business rules that affect decisions.

How’s Your Brand? Is It Time To Rebrand?

A brand is the sum total of all perceptions in your target customers’ minds, a synergy of the entire customer experience. This includes what your customers think of you and their reflections on everything you present to the outside world. 

Not All Of Your IT Clients Want The Cloud

Cloud computing is the hot thing in IT and your clients might be hearing it’s inevitable. Marketers will try to convince your clients that their data should be in the cloud, sooner or later. Maybe. Maybe not.

Can You Answer Your IT Clients’ Questions About BC/DR?

Most IT solutions providers offer some type of backup and business continuity and disaster recovery (BC/DR) solution. According to CompTIA’s Business Continuity And Disaster Recovery Overview, it’s a natural extension of their other offerings.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2014

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • N-able Technologies Inc.
    N-able Technologies Inc.

    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • PowaPOS
    PowaPOS

    PowaPOS, a division of Powa Technologies, is the physical retail component of the company’s omni-channel product line. The PowaPOS T25 is the first purpose built, all-in-one hardware platform designed for iOS, Android and Windows tablets. Because we believe in the power of the development community to create rich software applications that meet the needs of the marketplace, the PowaPOS T25 is the first tablet POS to provide universal support for any tablet, any application. Though our single API SDK, developers can integrate the T25’s beautifully and intelligently placed peripherals - full size thermal printer, PowaPOS 2D Scanner, swivel position sensor, and PowaPOS Cash Drawer - as well as EMV and Apple Pay-ready payment devices. All with a single power cord. The PowaPOS T25 is an all-in-one and one-for-all POS platform.

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FEATURED PRODUCTS

  • PowaPOS T25
    PowaPOS T25

    PowaPOS T25 is the first truly all-in-one point-of sale system designed specifically to take advantage of the growing demand for tablet-based payments.

  • APG Series 3500 Cash Drawer
    APG Series 3500 Cash Drawer

    The Series 3500 high capacity narrow footprint cash drawer is built to last in tough retail environments and provides ergonomic and productive cash management support.

  • vWorkspace
    vWorkspace

    Implement cost-effective desktop virtualization that enables mobility and BYOD with access to applications from anywhere on any device.

  • CharTec Sales Lab
    CharTec Sales Lab

    The typical sales process tends to go like this: you engage a customer, offer a solution to fix their problem without really considering what their problems really are, discuss the alternatives and attempt to close the deal. Now there's only one problem with this process: it never works.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion