Survey: Businesses See Benefit Of Mobile Technology For Customer Service

Sage has released the results of its recent survey, “Sage U.S. Survey on Mobile Devices 2014,” which indicates that interest in using mobile technology to conduct business is increasing among business leaders. The survey was conducted by Sage between April 18 and May 4, 2014, among an independent panel of small and medium-sized businesses in the United States.

  • Physicians Are Replacing Practice Management And Revenue Cycle Software
    Physicians Are Replacing Practice Management And Revenue Cycle Software

    Are your clients more likely interested in upgrading their software, or replacing what they have? A recent study from Software Advice may have the answer.

  • Dennis Snow To Give Keynote at 2014 RSPA RetailNOW
    Dennis Snow To Give Keynote at 2014 RSPA RetailNOW

    At this year’s Retail Solutions Providers Association (RSPA) RetailNOW , August 3-6 in Orlando, FL, Dennis Snow will be the keynote speaker during the first day of events. Snow, president of Snow and Associates, consults with organizations around the world about their specific customer service goals. His speech will detail creating a world-class service organization, something he mastered during his 20 years working with the Walt Disney World Company.

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Why Sharing — Not Managing — Is The Key To Leveraging Data

Full, comprehensive, 100 percent-accurate data is a fairy tale that all organizations are sold by large software vendors. Everyone wants to believe. The reality is that an organization is an organic, dynamic, and ever-changing entity. Chasing this myth paralyzes companies from sharing information so we are stuck in a cycle where the information flow just stops. 

Carbonite Makes Another Step Toward Channel-Only Model With New Partner Program

Carbonite, a provider of hybrid backup and recovery solutions for businesses, announced its new partner program earlier this month at Microsoft’s Worldwide Partner Conference (WPC) in Washington, DC.

You’re Fired – Knowing When To Call It Quits With Clients Part 1

“You’re fired!” A phrase made famous by Donald Trump on the popular TV show The Apprentice, but also one of the more difficult tasks that a business owner has to perform.

Bad Data + Bad Decisions = Bad Sales

Sales executives have perennially shown anxiety regarding the quality of data available to them.  Questions like “Should we hire more salespeople?” or “Should we get more leads?” are constantly revolving around in the minds of those professionals responsible for managing sales forces and sales processes. I believe that most of these decisions are made with bad data.  Stop and think about it for a second.

Why Your Desktop Should Be Born In The Cloud

Technology historians tell us that the idea of cloud computing dates back to at least the mid-’90s. That may be true, but the term’s more likely been in vogue since Amazon’s Elastic Compute Cloud hit the market 10 years later. In the years since, there’s been a steady and ever-growing migration to this model.

The Cloud: Nemesis Or New Business Opportunity?

With its ability to provide infrastructure access, make applications more affordable, eliminate implementation cost and complexity and increase speed, the cloud is becoming the primary delivery platform for businesses. 

The Automation Imperative: Three Steps To Success For MSPs

The future of managed services is as bright as it has ever been. A study by consulting firm MarketsandMarkets projects the industry to jump from $14.75 billion in 2013 to $265.05 billion in 2018. That’s about a 1700 percent increase. While this is incredible news, dramatic growth predictions like this often change the dynamics of an industry, making it much more competitive. And for managed service providers (MSPs), the dynamics are changing fast.

Build A Foolproof Managed Services Sales Strategy

When it comes to selling managed services, most managed services providers (MSPs) understand the benefits to the customers — less downtime, more scalability, and predictable monthly IT costs, all for a fair price. Where many MSPs struggle is predicting how much time they’re going to invest in monitoring and troubleshooting customers’ IT assets and then establishing a monthly price based on that estimate.

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Partner Program
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POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

EMV for VARs Channel Executive Insights
If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

  • Axis Communications
    Axis Communications

    Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.

  • Merchant Warehouse
    Merchant Warehouse
    Merchant Warehouse is an industry leader in developing and delivering award-winning and innovative payment processing solutions and merchant account services to developers, ISVs, VARs and merchants nationwide.  

     

  • Vtech Communications
    Vtech Communications

    VTech is the world’s largest manufacturer of cordless telephones, and the largest supplier of electronic learning products from infancy to preschool in the US and Western Europe. It also provides highly sought-after contract manufacturing services.

  • Accu-Time Systems, Inc.
    Accu-Time Systems, Inc.

    Founded in 1991, Accu-Time Systems (ATS) has been a trusted global leader in workforce management, offering state-of-the-art solutions for time and attendance, payroll, and security access. For almost 20 years, Accu-Time Systems has been a global supplier for workforce productivity, planning, human resource data collection, and labor management.

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

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  • AXIS P13 Network Camera Series
    AXIS P13 Network Camera Series

    AXIS P13 Network Camera Series comprises of indoor and outdoor-ready fixed cameras that deliver superb image quality with H.264 compression.

  • MercuryPay
    MercuryPay

    Fast, reliable and secure payments for your choice of payment processing solution

  • HP Slate 21 Pro All-in-One
    HP Slate 21 Pro All-in-One

    Plug in, turn on, and get down to business.

  • MerchantWARE Payment Suite
    MerchantWARE Payment Suite Merchantware is a complete suite of certified payment processing solutions designed especially for Developers and VARs.
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Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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