Field Service IT News For VARs — October 20, 2014

In the news, articles tackle the topics of cybersecurity, how to help your clients sell more, and how creating a disruption in your market can give you the jump on the competition.

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PREMIUM CONTENT

3 Lies About Hosted UC You Can’t Buy Into

Unified Communications (UC) is a profitable, high-value line of business for VARs and MSPs (managed services providers) so why are so few capitalizing on it?  For some, it may just be the technology that keeps them at bay. For others, it could be the perceived market opportunity. Whatever the reason, the reality is that UC solutions have evolved into a turnkey technology that’s built to scale and, according to market research firm COMMfusion, is expected to reach $8.47 billion in revenues by 2016, making it a lucrative solution for channel partners.

Team Building At Its Sticky Best

We talk a lot about building a team.  There are plenty of fun, engaging group activities you can use to build your team. The Marshmallow Challenge is one of the best. This TED activity is simple. 

Multi-Channel: What Does It Mean For POS?

Mobile technologies and web based innovation has changed the world of point-of-sale (POS). Businesses used to only have to worry about their counter-top to collect revenue. The big concern was how many lanes or stations a business should have. Now the challenge many business face is how many sales channels do I employ? It’s a difficult question for all businesses of all sizes to answer.

Defining EMV Security

Starting in October 2015, all four major card brands will shift financial liability for fraudulent transactions to the entity that’s responsible for a card present payment transaction not being processed via an EMV chip card. That means that if fraud occurs based on a consumer card that is only enabled with a mag-stripe, the card issuer may be liable. But that liability could shift to the merchant if the issuer is enabled with an EMV chip (contact or contactless) and the merchant didn’t have the necessary equipment to process that transaction.

Preparing Your Business For EMV

In October of 2015, EMV will become a reality for those individuals invovled in the process of accepting credit cards. While Visa, Mastercard, Discover, and American Express, each has their own unique description for the changes in liability, beginning in October 2015 when a fraudulent transaction occurs, liability for any resulting counterfeit losses will fall on whichever part of the chain is responsible for the EMV transaction not occurring.

Why Still Do That By Hand? 3 SMB Processes To Automate

As a business grows, you should leave Excel spreadsheets and pen and paper tracking behind. Continuing to use an outdated, manual process to manage a growing business will cost more money in the long run than investing in an automated process. Here are three processes your SMB customers will find benefits in automating.

How To Future-Proof A Business: Discovering The Internet Of Things

In this scientific era, each and every vertical in business is focusing towards the Internet of Things (IoT) to optimize its business strategies by facilitating easiness and comfort. Globalization and advancements in the fields of machine communication with wireless information technology has driven companies to focus more on the Internet for effectively managing their businesses and potential marketing for their products.

The Managed Network Services Business Case

How MFP companies are building recurring revenue and increasing profits through managed network services

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

  • BlueStar, Inc.
    BlueStar, Inc.

    We at BlueStar, along with our mobility vendors and ISV partners, believe that offering the right tools, solutions, and education we can build a strong foundation for our partners selling and implementing mobility solutions.

  • N-able Technologies Inc.
    N-able Technologies Inc.

    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • Axis Communications
    Axis Communications

    Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.

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FEATURED PRODUCTS

  • SATO CL4NX Series Industrial Thermal Printers
    SATO CL4NX Series Industrial Thermal Printers

    SATO’s first truly UNIVERSAL Industrial Label Printer engineered for the most demanding printing applications.

  • MerchantWARE WebServices API
    MerchantWARE WebServices API

    Merchantware Web Services API is a platform-independent card authorization and settlement solution designed for secure, high-speed transaction processing and seamless operations management.

  • HP ProDesk 600 G1 Desktop Mini Business PC
    HP ProDesk 600 G1 Desktop Mini Business PC

    Fits here, there, almost everwhere.

  • CharTec Sales Lab
    CharTec Sales Lab

    The typical sales process tends to go like this: you engage a customer, offer a solution to fix their problem without really considering what their problems really are, discuss the alternatives and attempt to close the deal. Now there's only one problem with this process: it never works.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM Wins RSPA Gold Medallion