Two Problems Facing Every MSP
Two Problems Facing Every MSP

At IT Nation last month, I sat in on a great session led by Bradley Gross, an attorney who specializes in IT law. The session, “5 Problems Plaguing Every MSP,” was loaded with great real-life scenarios that lead to potential legal problems for IT solutions providers. The first two problems were closely related and, I believe, relevant not only to established MSPs, but VARs just making the transition to MSP. After all, when you’re setting up your services business, you might as well do it the right way out of the gate, yes?

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IT Solutions Providers Sales Reps: What’s Your Plan, Stan?

I’m paraphrasing a line from Paul Simon’s 50 Ways to Leave Your Lover, which I’m sure most of you readers are too young to remember. But, it is that time of year when salespeople need to start developing a plan for the next year. Unfortunately, and I probably should say tragically, this is the time of year when salespeople realize they either won’t make their goal for this year and/or can’t make their goal for this year.

2016: The Year Of Mobile Payments

As 2015 comes to a close, it is imperative to take a look at the future and what transformations are expected to follow within the payments industry. The payments landscape is taking another turn towards the growth of mobile payments and ISVs and VARs need to continue evolving and to react to the changes occurring.

The Top Reasons Why Your SMB Customers Should Consider Thin Clients

In order to keep up with technology advances, while at the same time reducing the cost and burden placed on staff when it comes to managing technology infrastructure, many SMBs are starting to consider thin computing. Once cost-prohibitive for smaller businesses, thin computing has become a viable option. IT organizations deploy thin client software on existing end-point devices — effectively eliminating the need to purchase new capital equipment to support thin computing environments.

Why MSPs Shouldn’t Hesitate To Provide Payment Processing Solutions

IT solutions providers with a background in the traditional networking space may consider offering payment processing solutions to clients in verticals and niches such as healthcare, automotive repair, and legal. But with data breaches frequently in the news over the past few years, a concern over liability if payment card data is compromised could be holding you back.

Per Device, Per User, User-Centric: How Successful MSPs Price Their Offerings

Is it best to price your managed services offerings per device, per user — or using a different model? At Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, members of the managed services provider (MSP) panel Greg Zolkos, CEO of Atlas Professional Services, Jason Etheridge, president and CEO of Logic Speak, and Tom Clancy, co-founder of Valiant Technology, told which pricing models their companies use and why.

INSPIRE Preview: Seeking — Actually, Obsessing About — The Competitive Advantage

Dr. Robert J. Bies, professor of management at the McDonough School of Business at Georgetown University, is the keynote speaker for Retail Solutions Providers Association (RSPA) INSPIRE 2016. In this exclusive interview, Jim Roddy, president of Business Solutions, asks Bies to share a preview of his presentation he plans for the event scheduled January 31 through February 3 at Park Hyatt Aviara Resort in San Diego.

3 Things SMBs Want You (As An IT Services Provider) To Deliver

In this digital age, where just about any content you can imagine is available on demand, people expect things faster, better, now. Your customers are no exception.

Discovering Hidden Opportunities To Lead

When a problem presents itself, it can be an opportunity to teach. You may find that you not only wrestle the problem to the ground but, over time, you end up with more capacity as you teach your team how to handle more of their challenges themselves.

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Partner Program

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2015 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV + Payment Security

Business Solutions Executive Insight 2015

Business Solutions' Guide To Health IT Trends For VARs & MSPs EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. Advice concerning EMV and its upcoming liability shift, but also a broader perspective on retail security. Channel leaders discuss trends you can take advantage of to help grow your business.


  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • TransFirst

    Your clients consider you a trusted business advisor, and that’s a key part of your success. A payment processing partnership with TransFirst® can help you build on that trust, with your valuable current clients and the new ones you’ll acquire.

  • CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Moneris Solutions
    Moneris Solutions

    We’ve spent more than 40 years helping lead the electronic payment revolution, and we remain at the industry’s forefront. Providing merchants and partners with seamless, secure solutions and the latest industry intelligence, Moneris helps the businesses we serve unlock new possibilities and take advantage of new avenues for growth.


The Business Solutions team considers the channel more than just “a market” or “an industry.” It’s our community, and we want everyone in our community to thrive with greater profits, predictable revenue, and a sustainable business model.

BSM Why We Do What We Do

Click Here to see why we do what we
do at Business Solutions.


  • SATO CLNX Series Industrial Thermal Printers
    SATO CLNX Series Industrial Thermal Printers

    With the NEW CLNX Series your problems are solved! Only the CLNX will address the typical thermal printer issues you experience today by its many user friendly features and rugged design.

  • Help Desk
    Help Desk

    Create your own Help Desk team without the capital investment, infrastructure, and staffing.  CharTec Help Desk provides you with American-based support and all the advantages of "live" level 2, friendly front-end technical care specialists skilled and designed to support your users — your way!

  • ProcessNow

    Clunky cash registers and terminals? That’s a thing of the past with ProcessNow hardware options — state-of-the-art equipment, built to last.

  • N-central® All-In-One Managed Services Platform
    N-central® All-In-One Managed Services Platform

    We’ve provided all of the tools and support that MSPs need to efficiently manage customers’ environments and provide fast support without interrupting end users.

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Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion