GFI Software Study Reveals (Disturbing) Trends In Employee Email Habits

A study of employee email user habits conducted for GFI Software by Opinion Matters, reveals somewhat disturbing trends in habits of employees with regard to email and mobile device use.  

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  • Take Financial Services To The Cloud
    Take Financial Services To The Cloud

    This $213-million company’s record fiscal year is a result of overcoming customers’ cloud fears and expanding its managed services practice.

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The Future Of The SIP Phone Is Strong

Some software vendors and communications pundits are predicting the demise of the hard phone, including SIP phones. This appears to be inaccurate hype to bolster their SIP softphone license sales. A recent blog “SIP Phone Market Can Support More Manufacturers” points out several opposing arguments. SIP phone sales are expected to increase with more SIP phone models and manufacturers entering the market.

SIP Phones Explained

What is a SIP Phone? Manufacturers, vendors and service providers describe the Session Initiation Protocol (SIP) as if it were the foremost technical solution for Voice over IP (VoIP). It does have numerous benefits; SIP brings enhanced VoIP and powers other technologies such as SIP phones and SIP trunks. Understanding SIP and the uses for business allows users to make the greatest gains.

Selecting The Right SIP Phone For Your IP PBX

There are many Session Initiation Protocol (SIP) phones on the market manufactured by IP PBX vendors and third parties. Selecting the best phone for your use is both a technical and a business decision. The selection process starts with the choice of SIP phones based on technical requirements. Once the SIP phones have been selected, possibly from more than one manufacturer, then the manufacturer’s geographic coverage, sales channels and financial strength will narrow down the potential choices.

Improving The Audio Conference Experience

We have all attended conference calls where you can’t hear well, the meeting is disorganized or people are not engaged. Selecting the best technology, combined with an effective moderator and cooperative attendees, can make all the difference. Here are some recommendations that can help deliver effective and productive conference calls.

Channel Transitions East: MSPs Should Practice What You Preach

When you speak with a prospect or a customer about a new solution, you discuss its benefits — some of which could fall into the categories of automating to increase efficiency, making data-based decisions, and enhancing the customer experience.

Digital Signage Can Target Consumer Types

Before dynamic advertising, retailers used a “one-size-fits-all” approach to buyers. But according to Industry Weapon, shoppers have distinct buying habits and will not all respond to any particular marketing strategy.

5 Keys To Increasing MSP Sales Part 5: Believe In Change

Achieving dramatically different results requires taking dramatically different actions. More of the same won't get it done. The answer is not as easy as adding some new technical feature or as simple as hiring the right sales person. 

Channel Transitions East: Panel Shares Candid Advice For MSPs

Channel Transitions VAR/MSP Executive Conferences powered by Business Solutions magazine — education and networking conferences designed to help VAR and managed services provider (MSP) executives learn how to best implement and manage the as-a-Service model — promise “real-world, nuts-and-bolts, headaches-and-heartaches discussions and success stories on the transition.”

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

EMV for VARs Channel Executive Insights
If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • SYNNEX Corporation
    SYNNEX Corporation

    SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world. The Company provides services in IT distribution, supply chain management, contract assembly and global business services. Founded in 1980, SYNNEX employs approximately 49,000 full-time and part-time associates worldwide.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • Creditcall Corporation
    Creditcall Corporation

    Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • CharTec
    CharTec

    CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.

  • N-able Technologies Inc.
    N-able Technologies Inc.

    N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure.

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FEATURED PRODUCTS

  • Help Desk
    Help Desk

    Create your own Help Desk team without the capital investment, infrastructure, and staffing.  CharTec Help Desk provides you with American-based support and all the advantages of "live" level 2, friendly front-end technical care specialists skilled and designed to support your users — your way!

  • HP Slate 7 Extreme
    HP Slate 7 Extreme

    Thin and light just got more powerful and exciting with the HP Slate 7 Extreme.

  • AXIS P55 Network Camera Series
    AXIS P55 Network Camera Series AXIS P55 PTZ Dome Series consists of cost-effective, advanced indoor and outdoor-ready PTZ domes. They provide full frame rate video in resolutions up to HDTV 720p and with optical zoom up to 29x.
  • Zebra S4M™ Barcode Label Printer
    Zebra S4M™ Barcode Label Printer

    Get dependable printing with a barcode label printer designed for multiple industries and applications—from healthcare to manufacturing to warehousing and distribution and more. These user-friendly label and tag printers are a smart choice in terms of offerings and price.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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