In the news, The EMV Migration Forum launches a new online resource and plans a one-day workshop for VARs and other solutions providers. Also, card issuers are signing on to work with Apple Pay. In other news, OTAs will begin listing Wi-Fi speeds along with other information travelers can consider before they book, and the Payment Card Industry Security Standards Council (PCI SSC) has issued updated guidance on card-skimming prevention.
Business Advice: Exhibit "Technology Humility"
It’s easy for solutions providers to get caught thinking they’re smarter and better than their customers. However, just because you have more IT knowledge than your customers, doesn’t mean you’re better. Have some humility. That was the advice of Jason Etheridge, president and CEO of Logic Speak, who spoke at the recently held GFI MAX Customer Conference in Orlando. During his presentation on technology humility, he provided a handful of tips for solutions providers...
Manufacturing And Warehousing IT News For VARs — September 15, 2014
In the news, “design-led” innovation could provide your manufacturing clients with a competitive edge. Also, manufacturers are leveraging data to improve productivity, fulfill customer demand, and control costs.
A Small MSP’s Secret To Landing International Cloud Deals
This MSP’s hosted Exchange win with an international engineering firm illustrates how consultative selling evens out the competitive landscape.
Product Comparison Update: PSA (Professional Services Automation)
If managed services are a part of your business model — or will be soon — you need a PSA tool. Here’s the latest on the leading options.
Multimarket Surveillance Sales Drive Double-Digit Growth
This LA-based security solutions reseller doesn’t discriminate by vertical, and it’s consistently achieving 20 percent annual sales growth.
Sub-$1300 All-In-One POS Terminals Product Review - Table Of Contents
A VAR evaluates 7 sub-$1,300 all-in-one POS terminals and shares the pros and cons of each.
As a soup-to-nuts provider of IT support and managed services, DataServ Corp. caters to the needs of small to mid-sized companies from two to 100 employees in the Midwest market. DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services, depending on the client.
Barcoding, Inc.’s client, a supply chain and logistics solutions provider, had to implement a bar code scanning system for a customer operating a return center. This customer wanted a system that would allow the user to scan the part number and serial number of received items, and then generate a new bar code label based on the scanned information. The user would then attach the bar code label to the box that contained the returned items. The client wanted two options — box label or case label.
It’s been 21 years since Adobe debuted the Adobe Acrobat suite and introduced the PDF (portable document format) file format. Adobe also launched a free PDF reader in order to make PDF ubiquitous. You only had to purchase the software if you wanted to actually create PDF documents.
A few years ago, one of my vendors held an online event with author Randy Schwantz as guest. Schwantz had written two books about using “The Wedge” to displace your competitor’s and win more clients. After an hour on the phone, I was hooked. The very next week I used some of these techniques in a prospect meeting to ultimately get my competition fired and land the client’s entire business — a client from which I am still making monthly recurring revenue. I have used these techniques ever since with great success.
When we talk to Managed Service Providers both big and small, new or mature, the question of automation often comes up. All MSPs want to run their companies efficiently, and automation frees up time spent on repetitive tasks so they can focus on growing their businesses.
Make A Good First Impression: As the saying goes “You only get one chance to make a first impression.” This ebook will go into the importance of your help desk and the importance of quality customer service. Your customer’s impression of you is the reality you live in. It is not about how much you do for them, it is about their perception of what you are doing for them. If your help desk is consistently providing quality service you will find that your relationship with your customer and your retention of those customers will improve greatly.
Why successful MSPs keep the focus on the value of managed services when selling a managed cloud offering.
How to realize the full potential of managed services and dominate your market.
Dell Software Inc.
Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.
SYNNEX Corporation (NYSE: SNX), a Fortune 500 corporation, is a leading business process services company, servicing resellers, retailers and original equipment manufacturers in multiple regions around the world. The Company provides services in IT distribution, supply chain management, contract assembly and global business services. Founded in 1980, SYNNEX employs approximately 49,000 full-time and part-time associates worldwide.
CharTec is the SMB channel's leading provider of recurring revenue based training for sales, operations, leadership, and marketing. Its 20,000 square foot MSP and IT training facility is the largest in North America and is integrated into a thriving multi-million dollar MSP.
SATO America, Inc.
Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.
Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.
Creditcall makes card acceptance simple from any device, anywhere. Whether attended, unattended, online or mobile payments, our award-winning EMV-ready payment gateway and EMV Migration solutions are at the very heart of our clients’ businesses, ensuring payments flow – all day, every day.
AXIS M50 Network Camera Series AXIS M50 PTZ Dome Network Camera Series are affordably priced palm-sized pan/tilt/zoom cameras. They are perfect for remote and discreet monitoring of indoor areas such as stores, banks, hotels, office lobbies, restaurants and warehouses.
Tecton Mobile Computer
Leading supply chains require mobile computing solutions that meet the needs of the user, the demands of a warehouse environment, and the speed of today’s enterprise.
Dirty fingerprints, dry fingerprints, wet fingerprints, damaged fingerprints... in the real world nearly any fingerprint condition can be quickly read by the Maximus AccuTouch.
MerchantWARE is a complete suite of certified payment processing solutions designed especially for Developers and VARs.
ABOUT BUSINESS SOLUTIONS
Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.
Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.
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