White Paper Makes The Argument For Managed Services For SMBs

Using managed services, cloud services, and internal IT support can be the best of all worlds.

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CURRENT ISSUE

  • 3 Keys To Handling IP Video Growth Pains
    3 Keys To Handling IP Video Growth Pains

    Following three years of unprecedented growth, this systems integrator’s foresight to become more strategic and increase employee development and customer service proved to be a smart move.

  • Taking Security-as-a-Service To New Levels

    An MSSP’s (managed security services provider’s) ability to quickly assess and implement a PCI-compliant security solution was critical to winning a 4,500-location security implementation with a retailer.

  • 5 Ways To Future-Proof Your POS Business

    With a POS legacy dating back to the 1950s, Skurla’s POS Solutions wasn’t going to let a shift in the market put its business in jeopardy.

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PREMIUM CONTENT

The Quest For The Holy Grail: The 5 Best Metrics For Your Team (1 Of A 2-Part Series)

I was asked this month to provide you with the 5 Best Metrics for Service Delivery Management. That task is pretty easy. I would guess that given an hour or so, I could probably give you 40 important metrics.

Leveraging Real-Time Software Features: 6 Essential Advantages

Information technology hasn’t stopped continuing to transform the way businesses are conducted. Not only is there increased competition in a rapidly evolving market, but the new capabilities technology keeps churning out makes this competition even more complicated and cutthroat.

How To Successfully Market An MSP

Customers chose their MSP very carefully since they will be turning over management of their mission-critical applications and data. What’s the best marketing approach to win their business?

The Secret To Increasing Channel Productivity: Video

Today more than ever, your employees need to be subject matter experts: experts in your customers’ organizations and challenges, experts in the latest technologies and services-based business models, experts in finding new sales leads — and experts in managing vendor relationships, sometimes in the face of channel conflict or inadequate support. In a business environment defined by increasing competition, rapidly evolving technology, lengthening sales cycles, and cloud-based disintermediation, the knowledge of your employees is your greatest sustainable competitive differentiator.

Anytime, Anywhere Communications: A Host Of Opportunities

For us veterans in the telecommunications game, we envisioned doctors guiding surgeries remotely, communities of students learning from teachers who lectured from a distance, and businesses producing with a workforce that connected and collaborated from any geography. There was virtually no limit to the potential we saw, nor to the future we set out to create. The destination was grand, but the pathway proved frustratingly narrow. The infrastructure at that time simply could not sustain the weight of our ambition. As a result, the anticipated rollout of these futuristic applications stumbled and faltered. Since then, these capabilities have greatly remained on the shelf — that is, until now.

Viewing New Trends Driving Backup And Recovery — No Hats Allowed

Three current developments in data protection give us a fairly clear picture of what the future holds for backup and recovery in IT. Consider these three advances the short, medium, and long views on trends that we will see ahead. Like most scenes, sometimes we see just those things we want to, but these three advancements will have unmistaken advantages. Do not bother wearing a hat, because the trend winds will blow them away. Your brain should be fine, though.

Addressing Security And Connectivity With Cash Drawer Configuration Options

As a new, lighter point of sale (POS) approach emerges, POS solutions no longer require PCs to operate. Depending on a system’s configuration, the new POS model can leverage thin clients such as tablets, handhelds, and IP-enabled cash drawers to bring flexibility and convenience to in-store transactions.

5 Tips For A “Ready” Approach To Disaster Recovery Planning

September is National Preparedness Month (NPM), which is a great opportunity to talk to your customers and prospects about protecting their businesses.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2014

Partner Program Insider 2014 BSM Annual POS Guide 2014 Best Channel Vendor 2014 Home
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV

Business Solutions Executive Insight 2013

A VAR & MSP's Guide To Health IT Trends EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. If you feel like EMV is currently a point of frustration with the distant hope of turning into something lucrative, you’re not alone. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • Dell Software Inc.
    Dell Software Inc.

    Dell provides end-to-end solutions leveraging our combined breadth and depth of software and system competencies. We enable partners to differentiate their offerings and drive recurring revenue generating IT as a Service (ITaaS). These offerings will accelerate customer onboarding, ensure cost-effective scalability and heterogeneous manageability across a broad range of ITaaS workloads for Enterprise and SMB customers.

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • Axis Communications
    Axis Communications

    Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

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FEATURED PRODUCTS

  • RemoteScan
    RemoteScan

    Stable and seamless document scanning and image acquisition for virtual desktops.

  • AXIS M70 Video Encoder Series
    AXIS M70 Video Encoder Series

    AXIS M70 Video Encoder Series offers high quality video, efficient and affordable integration of analog cameras into a powerful IP-based video surveillance system and is ideal for locations such as gas stations, convenience stores and small offices.

  • Zebra ZXP Series 8 Card Printers
    Zebra ZXP Series 8 Card Printers

    With best-in-class, productivity-boosting, full-throttle throughput, produce vivid color plastic cards on demand fast—thanks to Zebra’s highly advanced ZXP Series 8 retransfer card printer and its patentpending image transfer process.

  • Marathon Field Computer
    Marathon Field Computer

    For mobile workers, the successful execution of every step in that day’s shift is critical. Every completed service call, every first response, every product shipped, every single decision made in the field can either bring you closer to your destination or cause a setback for both mobile worker and customer.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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