5 Things Solutions Should Do For Your Omni-Channel IT Clients

With your merchant IT clients competing to provide the best customer experience, you want to support their goals with the best solutions.

  • The Paradox Of Healthcare Startup Funding
    The Paradox Of Healthcare Startup Funding

    Startups present multiple opportunities for healthcare IT solutions providers — from potential new clients to the opening of new corners of the industry. News of money pouring into the startup space is reason to pay attention.

  • RetailNOW 2015: Distributors Focus On Managed Services, So Should You
    RetailNOW 2015: Distributors Focus On Managed Services, So Should You

    When BlueStar and ScanSource, the two most powerful distributors in the point of sale and data collection space, commit significant resources to an initiative, everyone in the channel better pay attention or risk falling behind.

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PREMIUM CONTENT

7 Reasons You Should Charge Your IT Customers More

The landscape for managed services providers (MSPs) has changed significantly over the last 10 years.  A decade ago most IT companies were providing break-fix service and then hoping for the occasional project work.  Early adopters to the MSP model sold proactive service and the uptime promise to their clients meant they could charge more because they sold on the value of the increased productivity that is a result of well-maintained IT infrastructure.

How MSPs Can Become The Sherpas Their Clients Need

As a managed services provider (MSP), it’s your duty to guide your clients and lead them successfully through the treacherous (well, hopefully not too treacherous) world of IT services, ensuring they have what they need, when they need it. Never thought of yourself as a sherpa? However you want to define your relationship with your customers (and whatever you want to call it) there are certain ways to establish a solid, dependable back and forth with your customer base.

3 Small Businesses That Used Cloud Backup To Defeat Ransomware

One of hugely important benefits of cloud and hybrid backup software is the protection it provides your clients against ransomware. When a crypto virus or some other form of ransomware strikes, it typically locks up the user’s files and demands that money be paid for an encryption key.

How Secure Is Your Mobile POS?

One of the most common questions regarding the use of tablets and smartphones in mobile POS systems is, “How secure are they?” The answer depends on the installation.

How To Choose Inventory Tracking Software

Think about this. A customer calls in to make an order from a company. But a customer service rep fumbles around due to old, outdated software that’s slow and not meant for a growing business. They confirm the order would be ready and shipped by a certain date, only to later find out that an integral piece to the order is out of stock.

Value-Added Provider Interstate Telephone Delivers Smart Business Capabilities To Parker Ag’s Agribusiness Operations

Parker Ag Innovations, a seed and chemical distributor located in Emerson, Iowa, was looking to improve oversight of its warehouse operations with the addition of surveillance cameras.

Influential Factors Stimulating EMV And NFC (Contactless Payment) Adoption

Merchants (with the exception of petroleum merchants) need to update their credit card terminals to accept EMV chip cards by this date or they may assume financial responsibility if a data breach or counterfeit transaction occurs.

What Different Types Of EMV Integrations Mean For Software Vendors

As we are coming close to the EMV liability shift, the EMV certification process with the major processors/acquirers is not easing. There is a major backlog and it seems like most of the software vendors are not going to start having full EMV capabilities before the first quarter of 2016.

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SPECIAL REPORTS

Partner Program
Insider

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2015 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?
 

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV + Payment Security

Business Solutions Executive Insight 2014

Business Solutions' Guide To Health IT Trends For VARs & MSPs EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. Advice concerning EMV and its upcoming liability shift, but also a broader perspective on retail security. Channel leaders discuss trends you can take advantage of to help grow your business.

FEATURED SUPPLIERS

  • WorldPay
    WorldPay

    Worldpay US, a division of The Worldpay Group, provides and develops industry-leading payments processing products and services to ISV/VARs and merchants large and small. Verticals include retail, grocery, petroleum, restaurant, and many others. Innovation and investment allow Worldpay to continue to offer a secure and reliable payments platform.

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • StorageCraft Technology Corporation
    StorageCraft Technology Corporation

    StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration, data protection and security solutions for servers, desktops and laptops.

  • Datto Inc.
    Datto Inc.

    Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and intelligent business continuity solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe.  Datto is the only hybrid-cloud BDR vendor that provides instant on- and off-site virtualization of servers and workstations, achieved through its Inverse Chain Technology.

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

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FEATURED PRODUCTS

  • MAX Backup
    MAX Backup

    MAX Backup™ - fast, reliable, automatic, offsite, secure backup and disaster recovery to make your life easier! No more worrying about on-premised backup failure, or someone missing a crucial tape backup. The days of lost customer data are gone!

  • CharTec BDR
    CharTec BDR

    CharTec's Hardware as a Service BDR is the ultimate solution for data backup and network recovery in the face of catastrophe!

  • DISC Behavior Profile
    DISC Behavior Profile

    People excel and shine in job roles that are a good match for their skills and natural behavior style. Our behavior profile can identify and highlight management and leadership qualities, detail-oriented, and organizational skills, natural sales ability, personal service, and team player tendencies. These items are critical to employee retention and uncovering the initial job match for skills and behavior style.  Along with understanding what motivates an individual, the DISC test can capture these attributes quickly and accurately.

  • Datto Product Family
    Datto Product Family

    Datto’s extended family of hybrid cloud-based backup, disaster recovery (BDR) and business continuity solutions are built for businesses of every size. The solutions are customized for the Channel, with pricing options and ease of transition as customers’ data and storage needs grow.

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ABOUT BUSINESS SOLUTIONS

Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion