EMV Report From The Trenches: Misinformation, Confusion, And Risk

Last night, I had my first, real-life experience with EMV. If this is representative of what the U.S. transition to EMV will be like, it’s going to be a long, unpleasant process.

  • Who Is (And Who Is Not) Ready For The Transition To EMV
    Who Is (And Who Is Not) Ready For The Transition To EMV

    October 1 marked the shift in liability for fraudulent credit card transactions from issuing banks to the party with the least compliant EMV technology. As of this date, most card-accepting U.S. merchants face liability for fraudulent transactions if they are not EMV-ready.

  • Healthcare CFOs Planning To Outsource RCM, Control Costs In 2016
    Healthcare CFOs Planning To Outsource RCM, Control Costs In 2016

    CFO input drives much of the decision-making process behind the purchasing of your products and services. This infographic from Medical Billing Star breaks down their perspective and concern by the numbers.

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  • ISVs Have New Events Just For Them
    ISVs Have New Events Just For Them

    Little-known fact: More than one in four Business Solutions readers have indicated during the subscription process that they have a software development component to their business.

  • Take The Fast Track To UCC Sales Dominance

    This IT solutions, managed, and cloud services provider doesn’t let its size or age keep it from winning unified communications and collaboration (UCC) deals with global midsize and enterprise clients.

  • The Business Side Of Managed Services

    A panel of managed services experts shares advice concerning sales, compensation, pricing, and bundling — the right way.

More From The Current Issue


Early 2016 Predictions For Digital Signage

The end of summer is always bittersweet. Back to school time marks the end of vacation weeks, long weekends, barbecues and for most people, the opportunity to wear shorts. Here in Florida where shorts are always appropriate, it means only five more weeks of oppressive heat until we return to climate paradise. Of course, that is in turn balanced by living in a driving hell, as overmedicated snowbirds clog our roadways and change lanes without signaling. On the bright side, those swerving Cadillacs also signal that football season is under way, which makes it time to get the jump on the digital signage prediction cycle.

What You Can Learn Traveling The Unpredictable Road To Business Success

Lief Morin, president of Key Information Systems, participated in The Mongol Rally this summer, and he discovered you can draw a lot of parallels between the adventurous rally and building a business.

The Top 4 Features Of An E-Signature Solution

The goal of moving to a fully digital signing workflow is to increase operational efficiency, while making it easier for people to do business with your company. To help your IT clients achieve maximum benefits in these areas, an electronic signature must to do more than just enable your customers, partners, and employees to electronically sign documents anytime, anywhere, and on any device.

ScanSource’s Constantine Looks At The Impact Of Payments, Customer Experience, Services

An edited transcript of a conversation between Business Solutions president Jim Roddy and Paul Constantine, president of ScanSource POS and Barcode North America.

Internet Of Everything Solution Gives Barilla — And Consumers — Holistic View Of Production Chain

Barilla Group, the makers of Barilla brand pastas and sauces, wanted to provide consumers with the ability to trace the chain of production — from where food for ingredients is grown to the product on the store shelf.

Right-Sized Security Training — The Case For The Learning Burst

Most of us aren’t weekend warriors, logging extensive hours of training for the next marathon.  But, we look forward to walking the dog, biking around the neighborhood, or a round of golf.  And when we worry that we’re not exercising enough, we can reassure ourselves that short bursts of exercise are just as good, perhaps better. Fortunately, studies indicate that short bursts and interval training help people burn fat and increase fitness levels, even in 15-20 minute sessions.

Why Quarterly Reports Are Crucial For The Successful MSP

Many managed services providers (MSPs) have built good practices involving remote monitoring and management services. They install agents on their clients’ systems that generate alerts any time something is amiss, whether it’s a hard drive failure, an Internet service blink, or application performance issue. The remote IT services provider can immediately address issues, often without ever having to visit a client site — sometimes without the customer ever realizing there was an issue. MSPs can also perform maintenance, do updates and install patches, all through the invisible medium of remote management.

The Impact Of Mobile Payments On ISVs And VARs

As we close in on 10 years into the smartphone revolution, the payments landscape for VARs and ISVs is taking yet another path down uncharted waters.

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Partner Program

POS & Payment Processing Guide

Best Channel
Vendors 2015

Partner Program Insider 2014 BSM Annual POS Guide 2015 Best Channel Vendor 2015
Vendors share how their partner
programs can help VARs, MSPs,
and ISVs grow their businesses.
What you’ll find in this guide is an assortment of advice from leaders in the industry to help motivate you and, hopefully, stimulate action. Thousands of VARs, MSPs, and ISVs rate their vendor partners on 7 key criteria. Which vendors rated the best?

A VAR & MSP's Guide To Health IT Trends

A VAR & ISV's Guide To EMV + Payment Security

Business Solutions Executive Insight 2014

Business Solutions' Guide To Health IT Trends For VARs & MSPs EMV for VARs Channel Executive Insights
See how you can expand your business by taking advantage of the rapidly changing healthcare IT industry. Advice concerning EMV and its upcoming liability shift, but also a broader perspective on retail security. Channel leaders discuss trends you can take advantage of to help grow your business.


  • ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  


  • Webroot

    Webroot delivers intelligent cybersecurity for endpoint, mobile and web to channel partners, consumers, businesses, and enterprises worldwide. Powered by its BrightCloud® collective threat intelligence network, Webroot protects the internet of everything. Our cloud-based threat detection, high performance, lightweight agents, and single, web-based point of control have changed the way businesses think about protecting mobile devices, PCs and servers. Named a ‘Visionary’ in Gartner’s Magic Quadrant for Endpoint Protection Platforms, Webroot’s smarter approach to security is why companies including Cisco, F5 Networks, GateProtect, HP, Microsoft, Palo Alto Networks, Proofpoint, RSA and others choose our solutions for advanced threat protection for their security products and services.

  • RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  


  • Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

  • Mercury Payment Systems
    Mercury Payment Systems

    Mercury® provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.


  • SATO Thermal Transfer Ribbons
    SATO Thermal Transfer Ribbons

    SATO offers competitively priced ribbons for most thermal printers. Our genuine SATO branded ribbons are designed to maximize the life of your print heads and consistently provide great print quality.

  • CharTec BDR
    CharTec BDR

    CharTec's Hardware as a Service BDR is the ultimate solution for data backup and network recovery in the face of catastrophe!

  • SATO S84/86-ex Series High Performance Print Engines
    SATO S84/86-ex Series High Performance Print Engines

    Maximize productivity for 24/7 mission critical applications. SATO's flagship print engines are used by the world's best print and apply systems.

  • CharTec Membership
    CharTec Membership

    Becoming a CharTec Partner puts your organization into an elite group of MSPs dedicated to offering a wide variety of superior products and services to their clients.  Our relationship with you is a partnership, so that's exactly what we call you — a "CharTec Partner." In initiating our relationship, we open the doors giving you exclusive access to our products, resources, and training.  Good things happen when you ride with the Zebra.

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Welcome to BSMinfo, the online presence of Business Solutions magazine. If you are a value-added reseller (VAR), systems integrator, managed services provider (MSP), or independent software vendor (ISV), this is the site for you! Whether here online or in each month's issue of the magazine, we strive to deliver actionable information you can use to add complementary technologies to your portfolio and penetrate thriving vertical markets.

Technologies and topics typically covered include data collection/supply chain, point of sale (POS), payment processing, video surveillance and access control, voice over IP (VoIP), networking, storage, managed services, network security, the cloud, mobile computing, and enterprise content management (ECM). From a market perspective, our articles focus on government, retail, hospitality, healthcare, manufacturing, transportation and logistics, education, legal, banking, and anywhere else solutions providers can find new revenue streams.

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BSM is the recipient of the RSPA 2014 Gold Medallion Award.

BSM Wins RSPA Gold Medallion