D&H Expands Solutions Specialists Program, Adding Resources And Trainings

D&H VARs Will Have Access to New Tools and Services, Including An Expanded Team and Targeted Solutions Lab Presentations, to Support Specific Market Needs

The major North American computer products and consumer electronics distributor D&H Distributing is proud to announce it is expanding its popular Solutions Specialist program. D&H’s Solutions Specialist Team is a group of subject-matter experts that are at the disposal of resellers. The team is expanding to provide more dedicated support on particular vertical markets, technologies and vendor solutions.

New program resources will focus on still-burgeoning areas such as server, storage and networking. As part of the program extension, D&H will develop new trainings and seminar opportunities around these growth areas, including custom-designed presentations to be broadcast through D&H’s high-tech Solutions Lab; plus marketing and sales support, targeted trade show sessions, and more. Customers can find a link to the Solutions Lab page on dandh.com under the “Business Resources” tab in the left-hand menu to access this new content as it is developed.

D&H’s current Solution Specialists are respectively dedicated to Cisco, Acer, Microsoft, Intel, HP, Lenovo, and SonicWALL, as well as to categories such as servers, VoIP; and niche areas like licensing and digital signage. D&H is growing the Specialist Team’s vendor focuses to include ASUS, Buffalo Technology, D-Link, Lenovo, NETGEAR, Tripp Lite and Crucial/Lexar.

Customers can directly contact team personnel to receive in-depth product information, installation advice, sales strategies and other guidance to support sales in these areas. D&H plans to add more vendors and categories in the future.

The program is designed so that resellers can receive personal, one-on-one consultation with industry experts. In addition, D&H’s vendor partners have offered exclusive content to back the efforts of the team.

“Our Solutions Specialist group has been a terrific asset for resellers. As subject matter authorities, our Specialists can deliver a base of knowledge and acumen that exceeds the kind of learning experience a VAR can get from a web site, a piece of collateral, or a lecture alone,” began Jeff Davis, senior vice president of sales at D&H Distributing.

“The program’s structure is unique and personal,” Davis continued. “It’s a concrete manifestation of our customer service ethic in general, focusing on a hands-on support model. Due to the team’s success, we felt it was time to reinvest in the concept, growing the breadth of its resources. We’re glad that our vendor partners agree, and have developed additional material to bolster the offering.”

D&H customers can engage the Solutions Specialists via dandh.com by clicking the “D&H Specialist Team” link in the left-hand margin. Visitors can then navigate to the specific vendor or categorical team of their choice.

About D&H Distributing
As the nation’s leading technology distributor, D&H provides a wealth of resources to empower solution providers and consultants, delivering a broad selection of SMB categories, products and applications. The company’s offerings span server and infrastructure, SOHO and mobile applications, consumer electronics and gaming. D&H’s multi-market expertise, account-dedicated sales teams, sterling service and flexible financing options are unmatched in the industry.

With an impressive 95-year history serving as a trusted advisor to the reseller channel, D&H has been able to consistently reinvent itself based upon changing market conditions. The company prides itself on creating business partnerships with an astute focus on ease-of-doing-business, relationships, value, performance and service.

D&H has been named Cisco’s Worldwide Small Business Distributor of the Year, won the Microsoft Licensing Operational Excellence Award seven years running and has been named Microsoft’s OEM Distributor of the Year. The company ships out of five separate locations in North America, including its US headquarters in Harrisburg and its Canadian headquarters in Mississauga, Ontario. For more information, visit www.dandh.com.