News | April 2, 2013

The Gordon Flesch Company Selects Continuum To Capitalize On The Expanding SMB IT Managed Services Opportunity

The Gordon Flesch Company’s office technology solutions and Continuum’s integrated managed services platform combine to create a powerful single-source solution for office IT environments

The Gordon Flesch Company, one of the nation’s largest independent providers of office technology solutions, has announced an agreement that designates Continuum, a leading provider of managed services solutions, as the exclusive software and services partner for the Gordon Flesch Company’s managed IT services business. This agreement places the Gordon Flesch Company and Continuum at the forefront of the converging office technology and managed services market by providing a single-source solution for office IT environments.

The Gordon Flesch Company established an IT services division in 2012 and will now leverage Continuum’s fully integrated managed services platform to meet the growing demand for IT managed services in the SMB market throughout the Midwest. According to Forrester Research, the Information and Communications Technology (ICT) spend among small to medium-sized businesses is forecasted to be $406B in U.S. in 2013¹.

“Our partnership with Continuum puts us in a great position to meet the growing demands of today’s connected office environment. We are already off to a good start, having recently won a number of new managed services customers in many of our marketplaces,” said Tom Flesch, Gordon Flesch Company president and CEO. “Continuum’s managed services solution is the first platform to provide a powerful combination of technology automation, best in category tools, 24 x 7 service coverage and on-demand IT expertise, which enables a level of efficiency and profit that is not possible with other managed services offerings. We believe Continuum will be instrumental in helping us build a highly successful IT managed services business and grow recurring revenue while reinforcing our role as a trusted office technology solutions provider to our SMB customers.”

“The Gordon Flesch Company stands out as one of the most successful organizations in the office market and we look forward to helping them capitalize on the tremendous opportunities ahead,” said Michael George, CEO, Continuum. “We have quickly developed a deep understanding of how to best help office equipment dealers accelerate time to market and have aligned our proven managed services platform with a profitable business model that no other provider can match in supporting dealers, VARs and MSPs.”

About Gordon Flesch Company
The Gordon Flesch Company is one of the largest independent providers of office technology solutions in the nation. Family-owned since 1956, the Gordon Flesch Company employs more than 600 people throughout 20 offices in the Midwest. They are big enough to provide the very best in software and hardware equipment, but not tied to any one set of solutions. The Gordon Flesch Company’s office technology solutions have the power to streamline, simplify and save customers money. For more information, visit www.GFCITServices.com.

About Continuum
Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution and an advanced backup and disaster recovery (BDR) offering branded Continuum Vault – all integrated with an industry-leading network operations center (NOC) and U.S.- based world-class Service Desk, delivering a single, unified managed services experience. The company currently employs more than 650 professionals worldwide, supports over 3,300 MSPs, and monitors more than a half a million endpoints. Continuum has also formed a non-profit foundation, called Continuum Veterans Foundation (www.hire-our-heroes.org), which was established to provide financial support to local and national charities that focus on helping our veterans find jobs. The principal owner of Continuum is Summit Partners (www.summitpartners.com), a Boston-based growth equity firm that has raised more than $15B in assets. For more information, visit www.continuum.net.

¹”Segmenting The US Tech Market”, Forrester Research, Inc., December 13, 2012

Source: Gordon Flesch Company