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The Road To Success: Part 2
2/2/2012
Your business is a beast, and it eats cash! Revenue generation is an ongoing challenge for many organizations — especially technology companies where the founders typically come from a technical background, not a sales background. By James Foxall, president, Tigerpaw Software
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A Sales Manager’s Recipe: What’s Cooking In 2012?
1/25/2012
Here are four ideas for motivating your sales team and creating an atmosphere of creativity and personal growth. By Ken Thoreson, president, Acumen Management Group LTD
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Liability In The Cloud
1/24/2012
Recently I downloaded new software for my mobile phone and immediately saw my battery consumption go from numerous hours to three hours per charge. Since I was traveling out of the country I quickly went to the local store to speak with a "Genius." By Bob Goldberg RSPA General Counsel
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Part 1: Four Pillars — The Road To Success
1/18/2012
The first two pillars entail organizing your business (capturing all billable hours) and optimizing your
customer experience (via your SLAs). By James Foxall, president, Tigerpaw Software
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Is Your Managed Services Practice Built On A ROC?
1/18/2012
For many managed services providers (MSPs), especially those who launched into the recurring revenue
business model early on, there was no choice but to invest in a network operations center (NOC) and
in-house help desk to meet customer needs. By NetEnrich
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Be Prepared To Sell Public And Private Cloud
1/18/2012
With all the confusion about cloud computing, VARs can increase their value add by bringing clarity
to their customers. By Margaret Lewis, director of server product marketing, AMD
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Q&A: Is Solid State Ready For Prime Time?
1/13/2012
Flash memory vendor Nimbus believes solid state storage is a viable alternative to conventional disk
arrays, and it has a few compelling reasons you should know about. By Jay McCall, networking and managed
services editor, Business Solutions magazine
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A Walkthrough Of A Broken Organization
1/13/2012
For the past 14 years I have been working all across North America and internationally meeting, speaking, and consulting with organizations of all sizes and areas of focus. While every client engagement is unique, some problems are common to many corporate cultures and tend to prevent a company from reaching its business potential. By Ken Thoreson, president,
Acumen Management Group LTD
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What’s Your Backup Solution REALLY Costing You?
1/11/2012
In this white paper, you will learn how to evaluate backup solutions to help find the right one for you, taking into account ALL the costs associated with online backup.
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Are You Missing Out On Lucrative Service Renewals? Get Tracking.
1/11/2012
Recurring services typically offer greater profit opportunities than many commoditized hardware
solutions — and once in place, they can bear predictable income with relatively little upkeep. By Ray Jenne, EVP of operations, Jenne, Inc.
