ECM Magazine

  1. The Critical Diversify Or Die: Move Into MPS
    4/21/2014

    This office supply company’s foray into managed print services (MPS) brought in a new, multimillion-dollar, recurring revenue stream that’s offsetting its shrinking office products business and positioned it for growth.

  2. Book Review: The Trusted Advisor
    4/7/2014

    Our industry — both reseller and vendor executives — would benefit if we all followed the principles outlined in The Trusted Advisor  by David Maister, Charles Green, and Robert Galford. Successful channel companies try to help their clients; mediocre companies are just pushing products.

  3. The ASCII Group Provides First Guide To Managed IT Services Sales Tax
    4/4/2014

    California responds with answers about charging state sales tax, and group is preparing guides for solutions providers in other states.

  4. Government IT News For VARs — March 12, 2014
    3/12/2014

    In the news, the proposed federal IT budget for 2015 totals a little less than 2014 — mostly related to the Defense Department’s requested tech budget. In other news, MeriTalk announces the “Fed RAMP OnRAMP” portal to help with the government transition to cloud computing, and the OTSP seeks comments from you on the impact of Big Data on privacy, the economy, and public policy.

  5. Convert Break-Fix Customers To Managed Services Through MPS
    2/13/2014

    Addressing a community health center’s printer, copier, and fax environment with a managed print service (MPS) contract was a key prerequisite to selling managed services.

  6. If You Don't Sell 3D Printers Now, You'll Hate Yourself Later
    1/24/2014

    Business Solutions magazine asked TJ Trojan, senior vice president of product management for SYNNEX Corporation, about opportunities to sell 3D printers, anticipated margins, and how to add 3D printers to your line card.

  7. Financing Options Your Customers Will Love
    1/17/2014

    Solutions providers share how they handle customers who need to finance projects and how it reinforces their role as a trusted advisor.

  8. Education IT News For VARs — January 10, 2014
    1/10/2014

    In the news, Knewton and Cengage partner to enhance a platform with adaptive learning, schools are finding “assistive” uses for technology, and a new platform assesses and provides feedback on written assignments. 

  9. Baby Steps: Better Planning, New Priorities Inch Partners Toward Growth
    1/9/2014

    Channel partners are realizing a small but measurable uptick in growth and overall revenue fueled in part by an increase in prudent business planning, new research from The 2112 Group finds.

  10. How To Own A New Company In 2014: Rebrand
    12/13/2013

    In the final weeks of 2013, you might begin thinking about New Year’s resolutions. As you reflect on all the things that could use a fresh start in 2014, add one more to the list: your brand. Hayman Consulting Group provides information and advice.