Editor's Notebook

41. Three, Two, One: Countdown To Autotask Community Live
    5/16/2011
    By Gennifer Biggs, security, storage, and managed services editor
    Each spring, I look forward to the Autotask Community Live event. Maybe it’s because, three years ago, it was my first event as a new editor, and I was greeted with gracious hospitality. Maybe it’s because it is early in the travel season. Or, maybe it’s because the event, while more than 700 MSPs strong, still feels cozy and comfortable, like hanging out with old friends.
42. Webinar: Do Your Customers Have Mobile Workers? Why You Need The Cloud
    5/10/2011
    Join editor Gennifer Biggs and her guest, MSP Skip Carruth, president of McLane Intel, as they discuss how the cloud has enabled MSPs to better serve customers' with highly mobile workforces.
    
43. PacketTrap MSP V.6 Reflects Growing Role of Security, VoIP
    5/6/2011
    By Gennifer Biggs, security, storage, and managed services editor
    Quest Software has unveiled its newest version (v. 6) of its remote monitoring, management, and service delivery platform — PacketTrap MSP — which now comes with embedded security features that allow MSPs to layer more value around their services offering.
44. ASCII Success Summits, D.C.: Ready For Your Close Up?
    5/4/2011
    By Gennifer Biggs, security, storage, and managed services editor
    If the idea of doing a video to share your business message with the public makes your knees quake, don’t despair. A company gaining prominence in the managed services and IT channel community is here to help.
45. ASCII Success Summits, D.C.: ASCII Members Choose Vendor Favorites
    4/29/2011
    By Gennifer Biggs, security, storage, and managed services editor
    At the close of every ASCII Success Summit, which are held in six sites around the country over the course of a year, members vote on the vendor partners with which they find the most satisfaction. At the Success Summit in D.C. on April 28, a busy day closed with the announcement of the eight vendor favorites.
46. ASCII Success Summits, D.C.: Do You Really Know ASCII?
    4/29/2011
    By Gennifer Biggs, security, storage, and managed services editor
    Nearly 150 ASCII members and guest visitors learned more about what the ASCII Group’s offering entail when executive director Jerry Koutavas kicked off the D.C. Success Summit on Thursday, April 28.
47. Ingram Micro VTN: Healthcare Is More Than Just A Fad
    4/26/2011
    By Gennifer Biggs, security, storage, and managed services editor
    While attending the Ingram Micro VTN Invitational in Chicago earlier this month, I had a great conversation about the future of healthcare IT (HIT) with Mike Humke, senior director of business development in the healthcare and vertical markets for Ingram Micro.
48. A Map Into The Private Cloud
    4/18/2011
    By Gennifer Biggs, security, storage, and managed services editor
    So with all the talk about cloud, two tactical truths seem to have floated to the top. One, companies of all sizes will find great value in the cloud, but they will start in far different places on their path. For SMBs and smaller midmarket organizations, both hybrid and public cloud endeavors will be popular. For large enterprise businesses, it is quite likely that private cloud is the better option.
49. Kicking Yourself For Bad Hires? Check Out This Advice
    4/18/2011
    By Gennifer Biggs, security, storage, and managed services editor
    If you’ve ever had the experience of meeting and talking to Alex Rogers, the founder of ARRC Technology and CharTec, you know he has strong opinions (and a great sense of humor). So when I heard he had penned a white paper on hiring sales team members, I knew I had to read it.
50. Ingram Micro VTN: What’s The Future Hold
    4/15/2011
    By Gennifer Biggs, security, storage, and managed services editor
    On the last day of the Ingram Micro Spring VTN Invitational, held April 10-12 in Chicago, I sat down with John Fago, senior director of channel marketing for Ingram Micro, Huy Nguyen, director of channel programs at Ingram Micro, and Rita Baiana, senior manager of partner communities at Ingram Micro, to discuss what they hope VTN members will take away from this week’s event. The message was clear: Ingram Micro expects much from this community, and they intend to return the members’ loyalty and dedication tenfold.