Editor's Notebook

71. Lessons Learned at Zenith’s Executive Workshop - Lessons #3-4
    12/20/2010
    The Zenith Executive SmartStyle Workshop, held Dec. 8-9 in Pittsburgh, attracted 40 Zenith Infotech MSP (managed service provider) partners from across the country to discuss ITaaS – IT as a Service. If you’re not familiar with ITaaS, make a New Year’s resolution to learn everything you can about it. There isn’t a technology or vertical market that hasn’t been affected by this trend already.
72. Lessons Learned at Zenith’s Executive Workshop - Lessons #1-2
    12/20/2010
    The Zenith Executive SmartStyle Workshop, held Dec. 8-9 in Pittsburgh, attracted 40 Zenith Infotech MSP (managed service provider) partners from across the country to discuss ITaaS – IT as a Service. If you’re not familiar with ITaaS, make a New Year’s resolution to learn everything you can about it. There isn’t a technology or vertical market that hasn’t been affected by this trend already.
73. Lenovo Survey: SMBs Taking Risks With Data, Underutilizing Technology
    12/9/2010
    By Gennifer Biggs, security, storage, and managed services editor
    While it may not come as a surprise to those of you working with SMBs and technology on a daily basis, a recent survey reveals that the wide gap between SMBs and IT tools that can increase productivity remains, and those businesses are often engaging in risky IT behaviors.
74. Do You Web 2.0? Social Media Tips For Business Owners
    12/8/2010
    By Gennifer Biggs, security, storage, and managed services editor
    I know there are still those of you who struggle to wield the power of social media to the advantage of your IT business, so as this year — which could be argued was the point when interactive media truly started to impact the channel — wraps up, I thought I’d share some tips about making social media work for your business.
75. Webinar: Win The Fight To Right Price Your Services Offering
    11/17/2010
    One of the biggest — and most common — mistakes IT business owners make when adopting the managed services business model is to under price their offering.
    
76. Intronis Names New CEO Kent Plunkett
    11/16/2010
    By Gennifer Biggs, security, storage, and managed services editor
    While there have been whispers for a few weeks now, the news is finally official: Kent Plunkett has assumed the CEO role at SaaS business continuity vendor Intronis.
77. Is Process The Secret Sauce For MSP Success?
    11/16/2010
    In the Nov. 18th Business Solutions’ Lunch & Learn webinar, Edward Stringfellow, founder of Stringfellow Technology Group, shares his simple message for those MSPs struggling to turn a managed services practice into a lucrative business venture — create a well-documented methodology to fuel growth and profitability.
    
78. Webinar: Wired/Wireless: An Untold Love Story
    11/15/2010
    Learn how connecting and optimizing your customers' wired and wireless networks provides opportunity for you and increased productivity and efficiencies for them.
    
79. Level Platform Partners React To Managed Workplace 2011
    11/11/2010
    By Gennifer Biggs, security, storage, and managed services editor
    Just prior to the start of the ConnectWise IT Nation Partner Summit on Nov. 4, several vendors held special one-day events. Among them was Level Platforms, which unveiled its newest release, Managed Workplace 2011, for its partners.
80. NetEnrich Delivers Message About Operational Support
    11/11/2010
    By Gennifer Biggs, security, storage, and managed services editor
    During the ConnectWise IT Nation partner summit last week, I had to chance to sit down with Raju Chekuri, founder and CEO of NetEnrich, an IT as a Service company (ITaaS) that is perhaps best known as the NOC used by Ingram Micro's Seismic division.