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Virtualization Reemerges In 2011
1/4/2011
By Gennifer Biggs, security, storage, and managed services editor
I’m always interested in what industry leaders expect to happen 12 to 18 months out, particularly after a couple of unsteady years such as we’ve just experience. I stumbled upon this interesting blog by Andi Mann, VP of virtualization product marketing for CA Technologies.
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Lessons Learned at Zenith’s Executive Workshop - Lessons #5-6
12/20/2010
The Zenith Executive SmartStyle Workshop, held Dec. 8-9 in Pittsburgh, attracted 40 Zenith Infotech MSP (managed service provider) partners from across the country to discuss ITaaS – IT as a Service. If you’re not familiar with ITaaS, make a New Year’s resolution to learn everything you can about it. There isn’t a technology or vertical market that hasn’t been affected by this trend already.
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Lessons Learned at Zenith’s Executive Workshop - Lessons #3-4
12/20/2010
The Zenith Executive SmartStyle Workshop, held Dec. 8-9 in Pittsburgh, attracted 40 Zenith Infotech MSP (managed service provider) partners from across the country to discuss ITaaS – IT as a Service. If you’re not familiar with ITaaS, make a New Year’s resolution to learn everything you can about it. There isn’t a technology or vertical market that hasn’t been affected by this trend already.
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Lessons Learned at Zenith’s Executive Workshop - Lessons #1-2
12/20/2010
The Zenith Executive SmartStyle Workshop, held Dec. 8-9 in Pittsburgh, attracted 40 Zenith Infotech MSP (managed service provider) partners from across the country to discuss ITaaS – IT as a Service. If you’re not familiar with ITaaS, make a New Year’s resolution to learn everything you can about it. There isn’t a technology or vertical market that hasn’t been affected by this trend already.
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Lenovo Survey: SMBs Taking Risks With Data, Underutilizing Technology
12/9/2010
By Gennifer Biggs, security, storage, and managed services editor
While it may not come as a surprise to those of you working with SMBs and technology on a daily basis, a recent survey reveals that the wide gap between SMBs and IT tools that can increase productivity remains, and those businesses are often engaging in risky IT behaviors.
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Do You Web 2.0? Social Media Tips For Business Owners
12/8/2010
By Gennifer Biggs, security, storage, and managed services editor
I know there are still those of you who struggle to wield the power of social media to the advantage of your IT business, so as this year — which could be argued was the point when interactive media truly started to impact the channel — wraps up, I thought I’d share some tips about making social media work for your business.
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Webinar: Win The Fight To Right Price Your Services Offering
11/17/2010
One of the biggest — and most common — mistakes IT business owners make when adopting the managed services business model is to under price their offering.

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Intronis Names New CEO Kent Plunkett
11/16/2010
By Gennifer Biggs, security, storage, and managed services editor
While there have been whispers for a few weeks now, the news is finally official: Kent Plunkett has assumed the CEO role at SaaS business continuity vendor Intronis.
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Is Process The Secret Sauce For MSP Success?
11/16/2010
In the
Nov. 18th Business Solutions’ Lunch & Learn webinar, Edward Stringfellow, founder of Stringfellow Technology Group, shares his simple message for those MSPs struggling to turn a managed services practice into a lucrative business venture — create a well-documented methodology to fuel growth and profitability.

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2011: Measure, Outsource, Profit
11/11/2010
One of the biggest events in the managed services space took place this month, an event that has taken steps down the same path as the RSA security show and VMware’s virtualization and storage event, VMWorld, to become a managed services industry event versus a vendor summit. By Gennifer Biggs, security, storage, and managed services editor