Articles
Allworx Announces Major IP-PBX Upgrade With Mega-Release 09
December 16, 2009
Allworx, a subsidiary of PAETEC Holding Corp. (NASDAQ: PAET), which develops award-winning Internet Protocol (IP)-based phone systems that deliver new capabilities and efficiency to small and medium-size businesses (SMB), today unveiled a significant software release for its family of IP-based PBXs. Mega-Release 09 has powerful new advanced software options, a new System 7.1 software release, and a new software maintenance plan for SMBs.
"The capabilities in this new release will simply make small and medium sized businesses more productive than ever before possible," said Chris Hasenhauer, vice president and general manager for Allworx. "The capabilities in Mega-Release 2009 well position us well against any major competitor in functionality, features and affordability. Using our latest software, the SMB market now has access to the same advanced communications that was previously reserved for the largest of companies."
Key features announced as part of the release include:
- Automatic Call Distribution: Users can now distribute calls from defined queues in linear priority, round robin, or longest idle modes, while monitoring real-time queue statistics and access an assortment of new tools for managing agent productivity.
- Advanced Multi-Site Features: Employees in multiple locations whether down the hall or across the country now can utilize the same Allworx equipment, including routing calls to other sites, a global employee directory and a unified voicemail system.
- Allworx Mobile Link: With the iAllworx™ application now available on the Apple iPhone and iPod Touch platforms, users can modify conference calls, check, send and manage voicemails and view and modify presence settings all within seconds.
California-based Allnet Services already has installed System 7.1 on a client's PBX. "Our first install of 7.1 at a large multi-location bank was a breeze," said Russ Wilkins, president and CEO of Allnet Services. "There are so many powerful new features bundled into this single release that we were amazed when we saw it, and our customer was even more pleased when we completed the installation. This new release puts Allworx in a whole new league."
On Twitter, follow Allworx at http://twitter.com/Allworx and PAETEC at http://twitter.com/PAETEC.
About Allworx:
Allworx, a wholly owned subsidiary of PAETEC Holding Corp., develops
award winning, phone & network systems for small-to-medium
sized businesses through a network of Authorized Partners. The product
line includes the Allworx 6x and 24x systems, Px 6/2 Port Expander, and
Allworx 9224 phone and Tx 92/24 Expander, 9212 and 9202 phones along
with a series of software options. By combining the advanced features
of today's VoIP systems with the key system features SMBs have grown to
rely on, Allworx systems are ideal replacements for the millions of
aging (TDM) PBX and key phone systems in use today. Allworx' Consulting
Division delivers elite software and digital hardware engineering
services to both large and small companies who want to enhance and
compliment their research and product development capabilities. For
more information please visit www.allworx.com.
