A recent report shows click and collect is expected to accelerate, and new research shows supplies in the consumer good industry are overwhelmed by data — and this is inhibiting their ability to compete.
In the news this week, research reveals technology integration is the biggest hurdle to omni-channel initiatives. Also in the news, wearable technology is forecast to grow from 15 million units to 154 million units by 2018, and a report shows CIOs plan to invest in technology that enhances the customer experience.
An article this week gives an example of a digital signage application for hotel swimming pools. Also in the news, a growing number of quick service restaurants are accepting bitcoins, and m-commerce is expected to grow to $626 billion in 2018.
A General Mills Convenience and Foodservice survey shows convenience stores are lagging behind other channels in digital connections. In other news, a study shows mobile management has not kept up with SMBs’ adoption of mobile apps and solutions.
The MasterCard Mobile Payments Study finds 80 percent of merchants believe they would be at a disadvantage by not adopting a mobile payment option. In other news, solutions providers who deal with SMBs are reminded mobile management hasn’t kept up with adoption of mobile apps, and the apparel industry could offer a new market for QR code systems.
An article in Nation’s Restaurant News points out when placing POS systems in restaurants it’s just as important to consider durability in these demanding environments as it is to consider functionality. Also in the news, a study shows mobile wallet adoption is slow, but growing, and hotel CEOs share how technology is used — and will be used — in their industry.
A study reveals large enterprises consider mobility and Big Data as priorities. Also in the news, an article says beacons are most beneficial when connected to consumer touch points.
In the news, an article gives insight into up sell opportunities in the grocery vertical. Also, an article looks at the evolution of the smart grocery cart.
This week’s restaurant and hospitality news for VARs is loaded with information on mobility. Whether talking specifically about loyalty, social media, mobile advertisements, or payments, it’s clear why “mobile” remains such a hot-button topic in the IT world.
This week, a few articles supported the idea that customers are expecting a “Total Retail” experience, looking for personalized offers. Also in the news, the CPG industry is lacking in analytics use, and a study shows there is growth in mobile payment use.