Bernadette Wilson

Bernadette Wilson

ARTICLES BY BERNADETTE WILSON

Why IP Video Sells Itself
Why IP Video Sells Itself Scott Schafer, executive VP of Arecont Vision, comments on how IP video contributes to higher ROI.  Continue Reading...
Peer-To-Peer: Why PSA Is Worth The Investment
Peer-To-Peer: Why PSA Is Worth The Investment A POS VAR-turned-MSP says a key to achieving his company’s goal of 100 percent revenue growth over the past year was professsional service automation.  Continue Reading...
Healthcare IT News For VARs — October 31, 2013
Healthcare IT News For VARs — October 31, 2013 In this week’s news, the AHIMA Convention provides education on ICD-10 implementation and on overcoming human error in EHR management. Also in the news, more vendors are taking up the challenge of meeting Stage 2 Meaningful Use criteria, MSPs can find business opportunity in complying with the HIPAA omnibus rule, and of course, the healthcare IT community is weighing in on the problems with HealthCare.gov.  Continue Reading...
Peer-To-Peer: VAR Gives Advice For Selling Tablet POS
Peer-To-Peer: VAR Gives Advice For Selling Tablet POS Business Solutions magazine recently interviewed Steve Raymond, director of sales at POS Terminal 2000, who answered some questions about Tablet POS.  Continue Reading...
Government IT News For VARs — October 25, 2013
Government IT News For VARs — October 25, 2013 This week, Canadian and U.S. offices want better systems and data, North Carolina opens an “Innovation Center” to test new technologies, and companies are making a business of analytics for procurement data.  Continue Reading...
OKI Data Presents “NOC In A Box” At Channel Transitions 2013 Tim O’Shea, director of management services with OKI Data Americas, talked about OKI Data’s network operations center — “NOC in a Box” — at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...
ASCII Discusses Membership Benefits At Channel Transitions 2013
ASCII Discusses Membership Benefits At Channel Transitions 2013 Trevor DiGirolamo, director of membership recruitment with The ASCII Group, shared the benefits of his organization with attendees at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...
ModernOffice Suite Highlights Ways To Increase Profitability Jeannine Edwards of Modern Office Suite explained how to increase efficiency and profitability at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...
AVG Discusses Solutions At Channel Transitions 2013 Jessica Turner, CloudCare ambassdor for AVG, talked about solutions that AVG offers at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...
Harbortouch Displays Software At Channel Transitions 2013 Rohan Mani, a director at Harbortouch, discussed his company’s software and reseller program at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...
CompTIA VP Talks About Member Benefits At Channel Transitions 2013
CompTIA VP Talks About Member Benefits At Channel Transitions 2013 Nancy Hammervik, senior VP of industry relations for CompTIA, shared the benefits of membership in CompTIA at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...
GFI MAX Highlights “RemoteManagement” At Channel Transitions 2013
GFI MAX Highlights “RemoteManagement” At Channel Transitions 2013 Kelly O’Bray of GFI MAX discussed cloud-based GFI MAX RemoteManagement at Business Solutions magazine’s Channel Transitions 2013 VAR/MSP Executive Conference.  Continue Reading...
Mercury Talks With Channel Transitions 2013 Attendees About Recurring Revenue Adam Sanders, marketing business manager of Mercury, spoke to attendees about recurring revenue at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference  Continue Reading...
Merchants Need Guidance To Navigate Smart Device Era
Merchants Need Guidance To Navigate Smart Device Era Mercury CEO Matt Taylor told his audience at Money 2020 that merchants are ready to embrace the “smart device era," but they need trusted advisors to provide guidance.  Continue Reading...
Quotes from Money 2020 Shared On Twitter
Quotes from Money 2020 Shared On Twitter Here is a collection of compelling quotes attendees shared through Twitter from Money 2020 2013, held October 6-10 at the Aria Resort and Casino in Las Vegas.  Continue Reading...
MSP Panel: As-a-Service Won’t Work With The Wrong People
MSP Panel: As-a-Service Won’t Work With The Wrong People Changing your business model from break-fix to managed services means training your employees on a new way of doing business — and it may even mean hiring new employees. At Business Solutions magazine’s Channel Transitions Conference on October 7 in Philadelphia, the VAR/MSP panels shared their experiences making sure the right people, in the right positions, have the proper training and incentives to make the new business model work.  Continue Reading...
Healthcare IT News For VARs — October 18, 2013
Healthcare IT News For VARs — October 18, 2013 This week in the news, the government shutdown ends, HIMSS reports EMR adoption not advancing for about a quarter of hospitals, and the key to your customers’ satisfaction with their EMR solutions could be fewer features.  Continue Reading...
Access Control And Video Surveillance News From September 2013
Access Control And Video Surveillance News From September 2013 Each month, Business Solutions reports news on business in the channel. This month in Access Control And Video Surveillance, companies debuts a new version of a management solution, a new video encoder, and a new analytics appliance.  Continue Reading...
What You Missed In September: Managed Services, BDR, & Networking News Highlights
What You Missed In September: Managed Services, BDR, & Networking News Highlights Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking, companies announce an acquisition, release updated versions of their platforms, and introduce a new cloud-sync protocol, storage appliances for IP video, a configuration tool, and a thin client.  Continue Reading...
Point Of Sale And Payment Processing News From September 2013
Point Of Sale And Payment Processing News From September 2013 Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing, an RSPA committee begins highlighting technology in connect magazine, a company begins teaching a digital signage training program, and businesses announce new products and new product features.     Continue Reading...
Data Collection and Mobility News From September 2013
Data Collection and Mobility News From September 2013 Each month, Business Solutions reports news on business in the channel. This month in Data Collection and Mobility, companies expand an in-vehicle solution, add a rugged model to a tablet line, introduce a new app for radio communications, and offer new label printers.  Continue Reading...
Education IT News For VARS — October 16, 2013
Education IT News For VARS — October 16, 2013 In this week’s news, government spending for education technology is expected to exceed $165 billion, some Georgia schools are piloting BYOD, and educational video games are gaining popularity for classroom use.  Continue Reading...
Make Big Data Part Of Your Growth Strategy
Make Big Data Part Of Your Growth Strategy CompTIA researchers surveyed both IT channel executive and end users for their second annual Big Data Insights and Opportunities study. The study shows how businesses capture and analyze data, and that the channel is underestimating its customers’ needs in several areas.  Continue Reading...
Retail & Restaurant Data Security: Why You Should Care More
Retail & Restaurant Data Security: Why You Should Care More Arming your company with the standards of the Payment Card Industry (PCI) is a major step toward card data security. However, at RSPA's RetailNOW, Jim Maloney, CISO of Mercury, said it is important to do more to identify and protect all vulnerable customer areas and to have the right weapons in place in case of an attack.  Continue Reading...
NetEnrich Offers New Dashboard For Hybrid IT Infrastructure Management Net Enrich’s next-generation IT operations platform now offers a new dashboard that unifies on-premise and cloud-based IT infrastructures into a single view.  Continue Reading...
Motorola Mobile Computers Expand Support For Android Three Motorola Solutions' enterprise mobile computers are now available with Android OS.  Continue Reading...
Experienced MSPs Reveal How To Fund The Transition From Break-Fix
Experienced MSPs Reveal How To Fund The Transition From Break-Fix Changing your business model from break-fix to managed services most likely includes potentially turbulent changes to your cash flow. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, a VAR/MSP panel discussed funding the transition to the new model and setting the right prices to establish a sufficient revenue stream.  Continue Reading...
Break-Fix VARs Ask, MSPs Answer: As-a-Service Advice From The Pros
Break-Fix VARs Ask, MSPs Answer: As-a-Service Advice From The Pros Attendees at Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, had the opportunity to ask VAR/MSP panelists questions about making the transition to providing managed services. Here are some of the questions and answers.  Continue Reading...
MSP Secrets For Overcoming Customer Objections
MSP Secrets For Overcoming Customer Objections VARs beginning to offer managed services can hear objections from their break-fix customers about the idea of a monthly bill. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, members of the VAR/MSP panels weighed in on how to respond to, “Why do I have to pay more?”  Continue Reading...
Practical Advice On Providing Managed Services
Practical Advice On Providing Managed Services Business Solutions’ Channel Transitions VAR/MSP Executive Conference featured John Rutkowski, CEO of BOLDER Designs, who filled the morning keynote at the conference on October 7 in Philadelphia with practical takeaways for VARs making the transition — and for MSPs looking for ways to grow their businesses.  Continue Reading...
Mercury's 7 Steps For Retail IT VARs Transitioning To The As-a-Service Model
Mercury's 7 Steps For Retail IT VARs Transitioning To The As-a-Service Model Restaurant payments can be table side, loyal customers get to skip ahead in line, and a regular deli shop patron is identified by analytics and is rewarded by having a sandwich named after him. Merchants are increasingly creative — VARs have to be, too. Providing POS solutions in the “smart device era” presents a new challenge to VARs:  what do you do to meet new demands?  Continue Reading...
Jameson Publishing/Business Solutions Supports Epilepsy Awareness "Pay It Forward" Campaign
Jameson Publishing/Business Solutions Supports Epilepsy Awareness "Pay It Forward" Campaign During the opening of Business Solutions’ Channel Transitions VAR/MSP Executive Conference on October 7 in Philadelphia, the magazine’s president Jim Roddy explained why VAR/MSP/ISV registrants and conference sponsors received a $5 Starbucks gift card marked “#AJO.”  Continue Reading...
Government IT News For VARs — October 4, 2013
Government IT News For VARs — October 4, 2013 This week’s news includes the launch of “Twitter Alerts,” the value of APIs, and the opportunities Big Data applications can create in the government vertical.  Continue Reading...
Tweets From the SYNNEX 2013 National Conference
Tweets From the SYNNEX 2013 National Conference The SYNNEX 2013 National Conference is still under way in Greenville, SC. Here are a few quotes and memorable moments from the event via shared by attendees via Twitter.  Continue Reading...
Overcome The Challenge Of Security For Retail
Overcome The Challenge Of Security For Retail As a VAR selling security solutions, you realize each vertical market has its own unique security needs. In his presentation this year at the Retail Solutions Providers Association’s RetailNOW 2013 conference, Hedgie Bartol of Axis Communications explained why security for retail locations is different from other types of establishments.  Continue Reading...
SYNNEX' Murai Explains IBM BPO Acquisition During Day 1 Of National Conference
SYNNEX' Murai Explains IBM BPO Acquisition During Day 1 Of National Conference Today at the SYNNEX 2013 National Conference, Kevin Murai, president and CEO of SYNNEX, announced the details of his company’s pending acquisition of IBM’s worldwide customer relationship management (CRM), business process outsourcing (BPO) business.  Continue Reading...
Tech Data Shares Strategy For Optimizing Cloud
Tech Data Shares Strategy For Optimizing Cloud At its fall Channel Link event, Tech Data announced its partners can offer additional cloud-based services. Before launching the new initiative, though, the company considered how to best offer the services so the new program — and its resellers — would have the best chance of success.  Continue Reading...
Q&A: Benefits Of Mobility For Delivery And Distribution
Q&A: Benefits Of Mobility For Delivery And Distribution Business Solutions magazine asked Brad Wall, director of mobility sales in North America for Datalogic, about mobility for delivery and distribution operations and about mobile device management.  Continue Reading...
Healthcare IT News For VARs — October 2, 2013
Healthcare IT News For VARs — October 2, 2013 This week’s news includes the arrival of a HIPAA compliance deadline, guidance for ICD-10 transitions, future growth predicted in healthcare spending, and a case of analytics aiding in diagnosis.  Continue Reading...