Bernadette Wilson

About Bernadette Wilson

Google+

Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Why IP Video Sells Itself

Why IP Video Sells Itself

Scott Schafer, executive VP of Arecont Vision, comments on how IP video contributes to higher ROI.  Continue Reading...
Peer-To-Peer: Why PSA Is Worth The Investment

Peer-To-Peer: Why PSA Is Worth The Investment

A POS VAR-turned-MSP says a key to achieving his company’s goal of 100 percent revenue growth over the past year was professsional service automation.  Continue Reading...
Healthcare IT News For VARs — October 31, 2013

Healthcare IT News For VARs — October 31, 2013

In this week’s news, the AHIMA Convention provides education on ICD-10 implementation and on overcoming human error in EHR management. Also in the news, more vendors are taking up the challenge of meeting Stage 2 Meaningful Use criteria, MSPs can find business opportunity in complying with the HIPAA omnibus rule, and of course, the healthcare IT community is weighing in on the problems with HealthCare.gov.  Continue Reading...
Peer-To-Peer: VAR Gives Advice For Selling Tablet POS

Peer-To-Peer: VAR Gives Advice For Selling Tablet POS

Business Solutions magazine recently interviewed Steve Raymond, director of sales at POS Terminal 2000, who answered some questions about Tablet POS.  Continue Reading...
Government IT News For VARs — October 25, 2013

Government IT News For VARs — October 25, 2013

This week, Canadian and U.S. offices want better systems and data, North Carolina opens an “Innovation Center” to test new technologies, and companies are making a business of analytics for procurement data.  Continue Reading...

N-able Announces StorageCraft Integration, New Ticketing Solution At Partner Summit

From the stage at N-able’s Global Partner Summit on October 24 in Scottsdale, AZ, JP Jauvin, VP and GM of N-able Technologies, made two announcements: there is a new partnership, and a new ticketing system is headed for the market.  Continue Reading...

ASCII Discusses Membership Benefits At Channel Transitions 2013

Trevor DiGirolamo, director of membership recruitment with The ASCII Group, shared the benefits of his organization with attendees at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...

GFI MAX Highlights “RemoteManagement” At Channel Transitions 2013

Kelly O’Bray of GFI MAX discussed cloud-based GFI MAX RemoteManagement at Business Solutions magazine’s Channel Transitions 2013 VAR/MSP Executive Conference.  Continue Reading...

CompTIA VP Talks About Member Benefits At Channel Transitions 2013

Nancy Hammervik, senior VP of industry relations for CompTIA, shared the benefits of membership in CompTIA at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...

OKI Data Presents “NOC In A Box” At Channel Transitions 2013

Tim O’Shea, director of management services with OKI Data Americas, talked about OKI Data’s network operations center — “NOC in a Box” — at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...

AVG Discusses Solutions At Channel Transitions 2013

Jessica Turner, CloudCare ambassdor for AVG, talked about solutions that AVG offers at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...

Harbortouch Displays Software At Channel Transitions 2013

Rohan Mani, a director at Harbortouch, discussed his company’s software and reseller program at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...

Mercury Talks With Channel Transitions 2013 Attendees About Recurring Revenue

Adam Sanders, marketing business manager of Mercury, spoke to attendees about recurring revenue at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference  Continue Reading...

ModernOffice Suite Highlights Ways To Increase Profitability

Jeannine Edwards of Modern Office Suite explained how to increase efficiency and profitability at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.  Continue Reading...
Merchants Need Guidance To Navigate Smart Device Era

Merchants Need Guidance To Navigate Smart Device Era

Mercury CEO Matt Taylor told his audience at Money 2020 that merchants are ready to embrace the “smart device era," but they need trusted advisors to provide guidance.  Continue Reading...
Quotes from Money 2020 Shared On Twitter

Quotes from Money 2020 Shared On Twitter

Here is a collection of compelling quotes attendees shared through Twitter from Money 2020 2013, held October 6-10 at the Aria Resort and Casino in Las Vegas.  Continue Reading...
MSP Panel: As-a-Service Won’t Work With The Wrong People

MSP Panel: As-a-Service Won’t Work With The Wrong People

Changing your business model from break-fix to managed services means training your employees on a new way of doing business — and it may even mean hiring new employees. At Business Solutions magazine’s Channel Transitions Conference on October 7 in Philadelphia, the VAR/MSP panels shared their experiences making sure the right people, in the right positions, have the proper training and incentives to make the new business model...  Continue Reading...
Healthcare IT News For VARs — October 18, 2013

Healthcare IT News For VARs — October 18, 2013

This week in the news, the government shutdown ends, HIMSS reports EMR adoption not advancing for about a quarter of hospitals, and the key to your customers’ satisfaction with their EMR solutions could be fewer features.  Continue Reading...
Access Control And Video Surveillance News From September 2013

Access Control And Video Surveillance News From September 2013

Each month, Business Solutions reports news on business in the channel. This month in Access Control And Video Surveillance, companies debuts a new version of a management solution, a new video encoder, and a new analytics appliance.  Continue Reading...
What You Missed In September: Managed Services, BDR, & Networking News Highlights

What You Missed In September: Managed Services, BDR, & Networking News Highlights

Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking, companies announce an acquisition, release updated versions of their platforms, and introduce a new cloud-sync protocol, storage appliances for IP video, a configuration tool, and a thin client.  Continue Reading...
Point Of Sale And Payment Processing News From September 2013

Point Of Sale And Payment Processing News From September 2013

Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing, an RSPA committee begins highlighting technology in connect magazine, a company begins teaching a digital signage training program, and businesses announce new products and new product features.     Continue Reading...
Data Collection and Mobility News From September 2013

Data Collection and Mobility News From September 2013

Each month, Business Solutions reports news on business in the channel. This month in Data Collection and Mobility, companies expand an in-vehicle solution, add a rugged model to a tablet line, introduce a new app for radio communications, and offer new label printers.  Continue Reading...
Education IT News For VARS — October 16, 2013

Education IT News For VARS — October 16, 2013

In this week’s news, government spending for education technology is expected to exceed $165 billion, some Georgia schools are piloting BYOD, and educational video games are gaining popularity for classroom use.  Continue Reading...
Make Big Data Part Of Your Growth Strategy

Make Big Data Part Of Your Growth Strategy

CompTIA researchers surveyed both IT channel executive and end users for their second annual Big Data Insights and Opportunities study. The study shows how businesses capture and analyze data, and that the channel is underestimating its customers’ needs in several areas.  Continue Reading...
Retail & Restaurant Data Security: Why You Should Care More

Retail & Restaurant Data Security: Why You Should Care More

Arming your company with the standards of the Payment Card Industry (PCI) is a major step toward card data security. However, at RSPA's RetailNOW, Jim Maloney, CISO of Mercury, said it is important to do more to identify and protect all vulnerable customer areas and to have the right weapons in place in case of an attack.  Continue Reading...

NetEnrich Offers New Dashboard For Hybrid IT Infrastructure Management

Net Enrich’s next-generation IT operations platform now offers a new dashboard that unifies on-premise and cloud-based IT infrastructures into a single view.  Continue Reading...

Motorola Mobile Computers Expand Support For Android

Three Motorola Solutions' enterprise mobile computers are now available with Android OS.  Continue Reading...
Experienced MSPs Reveal How To Fund The Transition From Break-Fix

Experienced MSPs Reveal How To Fund The Transition From Break-Fix

Changing your business model from break-fix to managed services most likely includes potentially turbulent changes to your cash flow. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, a VAR/MSP panel discussed funding the transition to the new model and setting the right prices to establish a sufficient revenue stream.  Continue Reading...
Break-Fix VARs Ask, MSPs Answer: As-a-Service Advice From The Pros

Break-Fix VARs Ask, MSPs Answer: As-a-Service Advice From The Pros

Attendees at Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, had the opportunity to ask VAR/MSP panelists questions about making the transition to providing managed services. Here are some of the questions and answers.  Continue Reading...
MSP Secrets For Overcoming Customer Objections

MSP Secrets For Overcoming Customer Objections

VARs beginning to offer managed services can hear objections from their break-fix customers about the idea of a monthly bill. At Business Solutions magazine’s Channel Transitions Conference October 7 in Philadelphia, members of the VAR/MSP panels weighed in on how to respond to, “Why do I have to pay more?”  Continue Reading...
Practical Advice On Providing Managed Services

Practical Advice On Providing Managed Services

Business Solutions’ Channel Transitions VAR/MSP Executive Conference featured John Rutkowski, CEO of BOLDER Designs, who filled the morning keynote at the conference on October 7 in Philadelphia with practical takeaways for VARs making the transition — and for MSPs looking for ways to grow their businesses.  Continue Reading...
Mercury's 7 Steps For Retail IT VARs Transitioning To The As-a-Service Model

Mercury's 7 Steps For Retail IT VARs Transitioning To The As-a-Service Model

Kathy Conrad, senior director of marketing for Mercury, presented “Becoming a Merchant Service Provider: Trends, Transitions, and Triumphs” at Business Solutions magazine’s Channel Transitions MSP/VAR Conference on October 7 in Philadelphia. She offered seven steps to help make the transition.  Continue Reading...
Jameson Publishing/Business Solutions Supports Epilepsy Awareness "Pay It Forward" Campaign

Jameson Publishing/Business Solutions Supports Epilepsy Awareness "Pay It Forward" Campaign

During the opening of Business Solutions’ Channel Transitions VAR/MSP Executive Conference on October 7 in Philadelphia, the magazine’s president Jim Roddy explained why VAR/MSP/ISV registrants and conference sponsors received a $5 Starbucks gift card marked “#AJO.”  Continue Reading...
Government IT News For VARs — October 4, 2013

Government IT News For VARs — October 4, 2013

This week’s news includes the launch of “Twitter Alerts,” the value of APIs, and the opportunities Big Data applications can create in the government vertical.  Continue Reading...
Tweets From the SYNNEX 2013 National Conference

Tweets From the SYNNEX 2013 National Conference

The SYNNEX 2013 National Conference is still under way in Greenville, SC. Here are a few quotes and memorable moments from the event via shared by attendees via Twitter.  Continue Reading...
Overcome The Challenge Of Security For Retail

Overcome The Challenge Of Security For Retail

As a VAR selling security solutions, you realize each vertical market has its own unique security needs. In his presentation this year at the Retail Solutions Providers Association’s RetailNOW 2013 conference, Hedgie Bartol of Axis Communications explained why security for retail locations is different from other types of establishments.  Continue Reading...
SYNNEX' Murai Explains IBM BPO Acquisition During Day 1 Of National Conference

SYNNEX' Murai Explains IBM BPO Acquisition During Day 1 Of National Conference

Today at the SYNNEX 2013 National Conference, Kevin Murai, president and CEO of SYNNEX, announced the details of his company’s pending acquisition of IBM’s worldwide customer relationship management (CRM), business process outsourcing (BPO) business.  Continue Reading...
Tech Data Shares Strategy For Optimizing Cloud

Tech Data Shares Strategy For Optimizing Cloud

At its fall Channel Link event, Tech Data announced its partners can offer additional cloud-based services. Before launching the new initiative, though, the company considered how to best offer the services so the new program — and its resellers — would have the best chance of success.  Continue Reading...
Q&A: Benefits Of Mobility For Delivery And Distribution

Q&A: Benefits Of Mobility For Delivery And Distribution

Business Solutions magazine asked Brad Wall, director of mobility sales in North America for Datalogic, about mobility for delivery and distribution operations and about mobile device management.  Continue Reading...
Healthcare IT News For VARs — October 2, 2013

Healthcare IT News For VARs — October 2, 2013

This week’s news includes the arrival of a HIPAA compliance deadline, guidance for ICD-10 transitions, future growth predicted in healthcare spending, and a case of analytics aiding in diagnosis.  Continue Reading...