Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Money 2020: Complexity At POS Will Increase Along With New Payment Technologies

Jameson Publishing and Business Solutions magazine President Jim Roddy talks to Tim Wojs, senior research associate at Robert W. Baird & Co., in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.  Continue Reading...

Money 2020: Technology Is A Way To Customer Service

Jameson Publishing and Business Solutions magazine President Jim Roddy interviews to Larry Berlin, Vice President of First Analysis, in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.  Continue Reading...

Money 2020: Retailers Are Following Consumer Lead

Jameson Publishing and Business Solutions magazine President Jim Roddy talks to David Silverglide, co-founder of Split Bread and Mixt Greens, in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.  Continue Reading...
A Look At Cloud Security From Your Customers’ Perspective

A Look At Cloud Security From Your Customers’ Perspective

As a cloud storage solutions provider, you bear a burden of making sure your customers’ data is secure. Do you take the time also to consider the burden your customers bear? An article in a recent edition of Authority, published by Tech Data, “Your Data Has Left The Building,” is a realistic look at the risks people and organizations face when they make the decision to store data in the cloud.  Continue Reading...
Harbortouch Launching New Functionality in 2014

Harbortouch Launching New Functionality in 2014

CEO Jared Isaacman gives insight into what the channel can expect from Harbortouch in 2014: “built-for-purpose” POS systems — traditional POS systems that offer more functionality than mobile solutions.  Continue Reading...
Education IT News For VARs — November 27, 2013

Education IT News For VARs — November 27, 2013

News includes growth forecasted in the smart classroom market and a new master’s program at KU in educational technology to respond to the demand in the market for skilled IT professionals.    Continue Reading...
Peer-To-Peer: MSP Comments On Selling Services, Compensating Sales Teams

Peer-To-Peer: MSP Comments On Selling Services, Compensating Sales Teams

An MSP offers perspective on selling and on incentivizing his sales team.  Continue Reading...
Government IT News For VARs — November 21, 2013

Government IT News For VARs — November 21, 2013

This week’s news includes new approaches to procurement, sobering statistics from a survey of government cybersecurity professionals, and the pros and cons of body-worn cameras for law enforcement.  Continue Reading...

Money 2020: Consumers Will Set Pace For Mobile Payment Adoption

Jameson Publishing and Business Solutions magazine President Jim Roddy talks to Sanjay Sakhrani, senior VP of Keefe, Bruyette and Woods Equity Research, in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.  Continue Reading...

Money 2020: Building A Foundation For Mobile Payment Adoption

Jameson Publishing and Business Solutions magazine President Jim Roddy interviews David Gosman, CEO of pcAmerica, in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.  Continue Reading...

Money 2020: POS Solutions Providers Can Advise Retailers

Jameson Publishing and Business Solutions magazine President Jim Roddy talks to Todd Lasher, VP and GM for Channel Business at ShopKeep, in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.  Continue Reading...

Money 2020: Merchants Need Total Solutions Providers

Jameson Publishing and Business Solutions magazine President Jim Roddy interviewed Joe Finizio, CEO of the Retail Solutions Providers Association, in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.  Continue Reading...

ShopKeep Demos Cloud-Based POS Solution

David Herzog, director of business development at ShopKeep, demonstrated ShopKeep’s cloud-based POS solution at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas. The system, integrated with Mercury and PayPal, includes BackOffice that features iPad button layout and inventory management.  Continue Reading...
IT Nation Keynote Combines Brain Chemistry With Business

IT Nation Keynote Combines Brain Chemistry With Business

Simon Sinek, author of Start With Why: How Great Leaders Inspire Everyone to Take Action, pointed out that leaders at successful businesses understand people and create an environment in which their companies function at an optimum.  Continue Reading...
Healthcare IT News For VARs — November 18, 2013

Healthcare IT News For VARs — November 18, 2013

In this week’s news, a survey shows exchanges want standardized pricing and integrated EHR solutions. Also, the Electronic Health Record Association agrees that further investigation is warranted before regulating additional medical IT devices.  Continue Reading...
Peer-To-Peer: Don’t Leave Money On The Table

Peer-To-Peer: Don’t Leave Money On The Table

One VAR tells you that if you look only at the immediate need, you might be missing other opportunities throughout the customer’s organization.  Continue Reading...
Sinek Inspires IT Nation 2013

Sinek Inspires IT Nation 2013

Channel members had many takeaways from Simon Sinek’s keynote at IT Nation 2013. Here is a sampling of comments via Twitter from the event held November 13-15, 2013 in Orlando, FL.  Continue Reading...

Varnex Fall Conference Focuses On SMB Resellers

The Varnex 2013 fall conference will be held Nov. 17-20 in San Diego for members of the peer-to-peer community of SYNNEX SMB resellers.  Continue Reading...

Money 2020 Brings Payment Into Focus For VARs, Solutions Providers

Randy Clark, senior VP of marketing at Mercury, talks with Jameson Publishing and Business Solutions magazine President Jim Roddy in this Executive-To-Executive interview conducted at the Money2020 conference, held Oct. 6-10, 2013 at the Aria in Las Vegas.  Continue Reading...
Why You Don’t Have To Sell SMBs On Virtualization

Why You Don’t Have To Sell SMBs On Virtualization

The Cisco Flexpod Express Study, “Virtualization at Small and Medium Sized Firms on the Rise,” is an in-depth survey of SMB IT managers, directors, and CIOs that concludes most SMBs use virtualization and nearly all are aware of its benefits.  Continue Reading...
Managed Services, Backup and Recovery, and Networking News From October 2013

Managed Services, Backup and Recovery, and Networking News From October 2013

Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking, news includes a partnership, products, a promotion, a playbook, and a “Proof of Concept Lab.”  Continue Reading...
Data Collection and Mobility News From October 2013

Data Collection and Mobility News From October 2013

Each month, Business Solutions reports news on business in the channel. This month in Data Collection and Mobility, companies announce a new labeling solution, access to data through APIs, a new version of a solution that connects mobile printers to the cloud, and mobile computers that support Android.  Continue Reading...
Access Control And Video Surveillance News From October 2013

Access Control And Video Surveillance News From October 2013

Each month, Business Solutions reports news on business in the channel. This month in Access Control And Video Surveillance news, companies announce a surveillance appliance for distributed environments, an option for upgrading from analog to IP with legacy coax infrastructure, a new panoramic camera, and a new door controller and network camera.  Continue Reading...
Point Of Sale And Payment Processing News From October 2013

Point Of Sale And Payment Processing News From October 2013

Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, companies announce new partnerships, a customizable tax calculation function for POS, and research that shows mobile adoption among SMBs is high.  Continue Reading...
Stratix VP Advises Leveraging Strategic Partnerships

Stratix VP Advises Leveraging Strategic Partnerships

Gina Daniel-Lee, vice president of strategic alliances at Stratix Corporation, recently spoke with Business Solutions president Jim Roddy about overcoming current challenges in the channel, transitioning to the as-a-Service business model, and understanding the importance of consultative selling.  Continue Reading...
ScanSource’s Constantine Lists VAR Opportunities In Healthcare

ScanSource’s Constantine Lists VAR Opportunities In Healthcare

Paul Constantine, president of ScanSource POS and Bar Coding in North America, says VARs will find many business opportunities in the healthcare vertical in 2014.  Continue Reading...
Why The AVG-Level Platforms Deal Is Good News For SMBs

Why The AVG-Level Platforms Deal Is Good News For SMBs

AVG Technologies acquired remote monitoring and management (RMM) company LPI Level Platforms earlier this year, which brought together two companies with the goal of providing cloud-based tools to help manage small business customers.  Continue Reading...
Peer-to-Peer: Trial Anti-Virus Can Leave Your Customers Unprotected

Peer-to-Peer: Trial Anti-Virus Can Leave Your Customers Unprotected

Mikel Venable of Local Government Corporation reminds VARs and MSPs to make sure customers are informed of the limitations of trial anti-virus software.  Continue Reading...
Government IT News For VARs — November 12, 2013

Government IT News For VARs — November 12, 2013

This week, the U.S. Navy’s Data Center Consolidation Project is looking for a solution to move data to commercial facilities, government agencies need to consider protecting Big Data from hackers, and Apple releases a statement about government requests for data.  Continue Reading...
As-a-Service Business Model Is A Game Changer For Security

As-a-Service Business Model Is A Game Changer For Security

Tony Sorrentino, president of ScanSource Security, says the as-a-Service business model is emerging in the channel for VARs and integrators selling security and video surveillance products.  Continue Reading...
Peer-To-Peer: What VARS and MSPs Need To Know About Managed Print

Peer-To-Peer: What VARS and MSPs Need To Know About Managed Print

Bob Larsen, director of managed print services at RTC, offers some advice to VARs and MSPs who are considering adding the MPS to their portfolios.  Continue Reading...
Education IT News For VARs — November 6, 2013

Education IT News For VARs — November 6, 2013

In this week’s news, The Department of State holds an education technology conference, Clemson unveils “the classroom of the future,” and the University of Pennsylvania opens an education technology incubator.  Continue Reading...
Former VAR Tells How He Transitioned To “Products-as-a-Service”

Former VAR Tells How He Transitioned To “Products-as-a-Service”

John Templeton, president of Millennium Technologies, tells how he made the transition to the as-a-Service business model.  Continue Reading...
ScanSource’s Dixon Urges VARs To “Own The Entire Space”

ScanSource’s Dixon Urges VARs To “Own The Entire Space”

Greg Dixon, CTO of ScanSource, says to own the retail space, VARs must sell wider and deeper than simply the POS.  Continue Reading...
ScanSource’s Dixon Urges POS, AIDC VARs To Look To Managed Services

ScanSource’s Dixon Urges POS, AIDC VARs To Look To Managed Services

Greg Dixon, CTO for ScanSource, is an advocate of the managed services model and urges the value-added distributor’s partners to look at it as the model of the future.  Continue Reading...
Business Solutions Presents “Channel Transitions VAR/MSP Executive Conference”

Business Solutions Presents “Channel Transitions VAR/MSP Executive Conference”

Channel Transitions attendees learned options for funding the transition to the as-a-Service model, strategies for pricing and bundling, approaches to marketing and overcoming customer objections, models for compensating sales and technology staff, and principles for hiring, training, and retaining a sales force.  Continue Reading...
Peer-to-Peer: Retailers Won’t Trade Transaction Speed For Cloud

Peer-to-Peer: Retailers Won’t Trade Transaction Speed For Cloud

Randy Roe, owner of Retail Technology Services, advises when selecting a cloud-based POS solution, make sure your customers won't sacrifice transaction speed.  Continue Reading...
Government IT News For VARs — November 1, 2013

Government IT News For VARs — November 1, 2013

This week, a Senate bill would make “stalking apps” illegal, vendors are navigating the GSA’s new reverse auction online tool, and government IT professionals want some say in future technology projects — in light of the performance of HealthCare.gov.  Continue Reading...