Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Harbortouch Highlights What Restaurants Want From POS

Harbortouch Highlights What Restaurants Want From POS

Business Solutions asked Jared Isaacman, CEO of Harbortouch, about point of sale (POS) systems for hospitality, which features are in demand from restaurant owners — and from customers — and how resellers can help restaurants get the most out of their systems.     Continue Reading...

Future POS Files Trademark Infringement Suit

Future POS has filed suit against Revel Systems, alleging infringements under the Trademark Act. Future POS, a point of sale software solutions provider based in Butler, PA, filed a complaint on Jan. 29, 2014 in U.S. District Court for the Western District of Pennsylvania. The complaint lists three counts under the Trademark Act: infringement of a federally registered trademark; false designation of origin and false description and...  Continue Reading...
Government IT News For VARs — January 28, 2014

Government IT News For VARs — January 28, 2014

How the Digital Accountability and Transparency Act (DATA) could affect you and your customers is in the news, as well as a forecast that software and services will have the biggest share of the growing Big Data market and storage will be the fastest growing segment. An article also explains OpenSaaS and provides key tests to see if an organization is a candidate.  Continue Reading...

GFI MAX Releases News On Billing Updates, API Calls

In its January service release for RemoteManagement, GFI MAX reports news on billing updates and API calls. The new MAX ServiceDesk feature released last month is going billable at the end of January. The VMWare component of the Managed Online Backup feature is going billable at the end of the month, as well. In addition GFI MAX  is adding a series of calls to its API service, focused on providing historical data to customers for reports ...  Continue Reading...
Education IT News for VARs — January 24, 2014

Education IT News for VARs — January 24, 2014

The issue of how schools will pay for IT projects for security and to keep pace with standards requirements is in the news. A company has announced a grant for security equipment and New York’s governor has proposed state funds, and Nashville’s mayor has proposed city funds to help their schools.  Continue Reading...
If You Don't Sell 3D Printers Now, You'll Hate Yourself Later

If You Don't Sell 3D Printers Now, You'll Hate Yourself Later

Business Solutions magazine asked TJ Trojan, senior vice president of product management for SYNNEX Corporation, about opportunities to sell 3D printers, anticipated margins, and how to add 3D printers to your line card.  Continue Reading...
Healthcare IT News For VARs  — January 23, 2014

Healthcare IT News For VARs — January 23, 2014

In the news, your healthcare customers’ credit ratings could be negatively affected by paying for major IT projects. Also, the global wireless EHR market is expected to grow to $23.5 billion by 2018. In addition, a Health IT Buzz post lists guidance for the IT industry to help overcome EHR usability challenges.  Continue Reading...
Government IT News For VARs — January 21, 2014

Government IT News For VARs — January 21, 2014

The news includes a GAO report on how well government agencies respond to data breaches involving personally identifiable information. Also, a panel focusing on privacy issues related to Big Data will reach out to technologists and business leaders to see how these matters are handled in the private and public sectors.  Continue Reading...
SYNNEX, Google Partner To Give VARs Unique Education Sales Opportunity

SYNNEX, Google Partner To Give VARs Unique Education Sales Opportunity

SYNNEX Corporation is the first distributor in North America to provide the Google Chrome Management Console and related tools and services. This enables authorized resellers — with SYNNEX support — to offer a turnkey solution that brings Chromebooks in a managed environment to their K-12 education customers.  Continue Reading...
Financing Options Your Customers Will Love

Financing Options Your Customers Will Love

Solutions providers share how they handle customers who need to finance projects and how it reinforces their role as a trusted advisor.  Continue Reading...
Six Questions That Will Lead To Better Consumables Sales

Six Questions That Will Lead To Better Consumables Sales

Scott Robnett, director of interactive services for Imprint Enterprises, says regular communication is key to consumables sales. Business Solutions recently interviewed Robnett for the article “Edge Out Competitors With A Complete Cloud-Based Mobile Solution.” He points out it is easy for companies to compare prices and order standard or stocked consumables, but they will be less likely to look into ordering on their own if you...  Continue Reading...
Government IT News For VARs — January 14, 2014

Government IT News For VARs — January 14, 2014

Over the past week, the news was filled with stories about GPS tracking technology. The GAO reports automakers are collecting and storing data from on-board navigation devices, and police and emergency responders are using the technology to locate the closest unit to an emergency to reduce response times. Along with the use of the technology are privacy concerns and a possible target for hackers.  Continue Reading...
Field Service IT News For VARs — January 14, 2014

Field Service IT News For VARs — January 14, 2014

In the news, predictions for field service IT in 2014 include companies leveraging analytics to increase efficiency and reduce costs and market demands for M2M, ruggedized devices, and cloud-based services. In addition, a study predicts the fleet management market will reach $30.45 billion by 2018.  Continue Reading...
Point Of Sale And Payment Processing News From December 2013

Point Of Sale And Payment Processing News From December 2013

Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, Lavu iPad POS introduces pizza ordering tools, StrandVision enhances its digital signage service, Seiko launches a new receipt printer, Harbortouch  adds new functionality, CUSTOM presents a tablet POS solution, APG Cash Drawer adds the Stratis Tablet Holder, and iTesso teams with Merchant Link.  Continue Reading...
Access Control And Video Surveillance News From December 2013

Access Control And Video Surveillance News From December 2013

Each month, Business Solutions reports news on business in the channel. This month in Access Control And Video Surveillance news, OnSSI partners with Code Blue to deliver a security solution, Samsung offers a new 3 MP panoramic camera, and MOBOTIX adds a new camera line.  Continue Reading...
Managed Services, Backup and Recovery, and Networking News From December 2013

Managed Services, Backup and Recovery, and Networking News From December 2013

Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, Unitrends acquires PHD Virtual, Datto introduces a new partner marketing tool, MegaPath launches a data breach risk calculator, N-able announces N-Central 9.3, Kaseya presents BYOD Suite, and SYNNEX enhances its rebate management application. Also The ASCII Group can take advantage of a Passportal...  Continue Reading...
What VARs Should Take Away From Retail’s BIG Show and EXPO

What VARs Should Take Away From Retail’s BIG Show and EXPO

Retail’s BIG Show and EXPO is filled with insights for the IT Channel, with candid perspectives on technology needs and the role technology plays — or should play — in retail. The event, hosted by the National Retail Federation (NRF) and billed as the world's leading retail event, is being held Jan. 12-15 at the Javits Convention Center in New York City, preceded by a Super Saturday event on Jan. 11.   Continue Reading...
Data Collection and Mobility News From December 2013

Data Collection and Mobility News From December 2013

Each month, Business Solutions reports news on business in the channel. This month in Data Collection and Mobility news, Honeywell announces a mobile handheld computer for retailers, Panasonic upgrades the Toughbook CF-C2, Datalogic offers a new presentation scanner, and Wasp Barcode launches a new website.  Continue Reading...
Education IT News For VARs — January 10, 2014

Education IT News For VARs — January 10, 2014

In the news, Knewton and Cengage partner to enhance a platform with adaptive learning, schools are finding “assistive” uses for technology, and a new platform assesses and provides feedback on written assignments.   Continue Reading...
Why You Should Pitch Mobile Field Service Management

Why You Should Pitch Mobile Field Service Management

If you have customers who are still relying on paper records in their field service operations, you have the opportunity to sell management solutions with apparent ROI for them — and possibly recurring revenue for you.  Continue Reading...
Healthcare IT News For VARs — January 9, 2014

Healthcare IT News For VARs — January 9, 2014

In the news, the North American healthcare IT market is forecast to reach $31 billion by 2017. “Business associates,” as defined by the HIPAA Omnibus Rule, are advised to ensure that compliance programs are in place, and reports continue of healthcare data breaches — some resulting in financial penalties.   Continue Reading...
4 Mobile POS Mistakes To Avoid

4 Mobile POS Mistakes To Avoid

Bill Breed, sales manager at High Meadow Business Solutions, provides a list of common mistakes resellers make when providing mobile POS systems to their customers.  Continue Reading...
Government IT News For VARs — January 7, 2014

Government IT News For VARs — January 7, 2014

In the news, the Department of Veterans Affairs has added access to open data on its website. Also in the news, a VAR could be banned from doing business with the federal govenment in the wake of allegations of channel stuffing prior to an ISV acquisition.  Continue Reading...
Healthcare IT News For VARs — January 6, 2014

Healthcare IT News For VARs — January 6, 2014

In the news, the CMS has extended the Stark law exception that permits hospitals to help fund EHR costs for physicians. Also, a survey shows most vendors are still in the ICD-10 product development phase, a newly introduced House Bill 3750 would provide assistance to states for telehealth policies, and ACO participation is on the rise.   Continue Reading...
Peer-To-Peer: The Best Way To Sell Subscription-Based POS

Peer-To-Peer: The Best Way To Sell Subscription-Based POS

Business Solutions interviewed Dave Iava, senior account representative for Plymouth Rock Merchant Services, for the article “Take A ‘Pay It Forward’ Approach To POS.” After Iava established Plymouth Rock, which offers payment processing services, he began providing point of sale (POS) systems for a monthly fee. Iava offers advice to other solutions providers selling “Free POS.”  Continue Reading...
Education IT News For VARs — January 2, 2014

Education IT News For VARs — January 2, 2014

In the news is a description of a secure school front entrance, ways 3D printing can be used in education, and how two Alabama school districts are funding technology.  Continue Reading...
Retail IT News For VARs — January 2, 2014

Retail IT News For VARs — January 2, 2014

In the news, holiday ecommerce fell short of expectations, containerization is getting interest as a strategy for BYOD security, and experts comment on mobility, payment, and Big Data in 2014.  Continue Reading...