Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Automation Nation 2014 Provides Technical — And Business — Training

Automation Nation 2014 Provides Technical — And Business — Training

LabTech Software’s annual partner conference, Automation Nation — scheduled for June 2-4 in Orlando, FL — will focus on education, training, and thought leadership.  Continue Reading...
POS VARs: Are You Smarter Than Your SMB Customers?

POS VARs: Are You Smarter Than Your SMB Customers?

The average SMB customer in the market for a point of sale (POS) system fits a different description than customers in that category a few years ago. Rod Hometh, senior VP of market development for Ingenico, says, in the past, your SMB customers adopted “trickle-down technology,” tried and proven by larger enterprises.  Continue Reading...
Telephone Interconnects: The Next To Offer Managed Services … To Survive

Telephone Interconnects: The Next To Offer Managed Services … To Survive

Selling telephone systems was traditionally pretty uncomplicated. Carriers provided the phone service. Interconnects (VARs who sell telephone and other communications solutions) sold it to their clients along with phone system hardware. Managed services providers (MSPs) handled IT. Each provided a piece of the puzzle, and it all worked together.  Continue Reading...
Marketing Your IT Business? Use LinkedIn And Facebook

Marketing Your IT Business? Use LinkedIn And Facebook

Online marketing strategies were on the agenda at the 2014 Technology Marketing And IT Sales Training Boot Camp in Nashville, TN, last week. Robin Robins, CEO and author of the Technology Marketing Toolkit, and Jeff Johnson, staff marketing coach for Technology Marketing Toolkit, detailed two useful — and maybe surprising — tools that can help you build and target a prospect list: LinkedIn and Facebook.  Continue Reading...
Peer-To-Peer: IP Video Sales Complement Other Lines Of Business

Peer-To-Peer: IP Video Sales Complement Other Lines Of Business

The Business Solutions article “IP Video And Access Surveillance Control: A Profitable Combination,” highlights the success Global Data Systems (GDS) has experienced providing facilities-based telecommunications, datacenter, cloud computing, and systems integration solutions and services. GDS, which deployed the first Cisco VoIP phone system in the U.S. and is currently the only Louisiana-headquartered Cisco Gold Partner with...  Continue Reading...
Are You Stepping Up To Protect SMBs From Cyberattack?

Are You Stepping Up To Protect SMBs From Cyberattack?

SMBs have some traits that haven’t changed much in the past decade. They typically don’t have a dedicated IT staff, and when they get their computer systems working the way they want them to, they are reluctant to make any changes — even simple, yet critical, updates to software.  Continue Reading...
Seagull Scientific Features BarTender Software At Smart VAR Healthcare Summit

Seagull Scientific Features BarTender Software At Smart VAR Healthcare Summit

David Rau, director of sales, Americas for Seagull Scientific, discusses BarTender software at the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ. The software enables data from EHR systems to be partitioned and added to a wristband or label — with the option of applying color.  Continue Reading...
Cognitive TPG Demonstrates Printing With Security Features

Cognitive TPG Demonstrates Printing With Security Features

At the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ. Joe Howe, business development manager for Cognitive TPG, his company’s printers’ ability to print special security features on plain, thermal paper.   Continue Reading...
MCL Technologies Demonstrates App Development Tool At Healthcare Summit

MCL Technologies Demonstrates App Development Tool At Healthcare Summit

Susan Krusee, AMERICAS sales director for MCL Technologies, met conference attendees at the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ. She provides information about MCL-Designer, a rapid app development tool/mobile platform cloud computing tool.  Continue Reading...
Datalogic: Healthcare Providers Are Adopting, Upgrading Technologies

Datalogic: Healthcare Providers Are Adopting, Upgrading Technologies

Gina Wilde, national manager, healthcare vertical for Datalogic, talks with an attendee at the Smart VAR Healthcare Summit on May 6 in New Brunswick, NJ.  Continue Reading...
How Citizen Printers Are Used For Healthcare

How Citizen Printers Are Used For Healthcare

Michael L Walsh, business development manager for Citizen Systems explained how Citizen printers are used in the healthcare market — with applications including laboratory, admissions, emergency room, and physician offices — at the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ.  Continue Reading...
Zebra Technologies: Bar Coding Is Bridge Between Patient And EHR

Zebra Technologies: Bar Coding Is Bridge Between Patient And EHR

At the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ, Andy Tippet, Healthcare Practice Lead for Zebra Technologies, North America, demonstrates a part of Zebra’s mobile specimen collection solution set — which allows for immediate specimen label printing as the medical professional collects specimens and moves from room to room.  Continue Reading...
ASAP Discusses Asset And Inventory Management For Healthcare At Smart VAR Summit

ASAP Discusses Asset And Inventory Management For Healthcare At Smart VAR Summit

At the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ, Elie Touma, president and CEO of ASAP Systems, discusses his company’s asset and inventory management applications.    Continue Reading...
Honeywell Reps Demonstrate Healthcare Applications

Honeywell Reps Demonstrate Healthcare Applications

At the Smart VAR Healthcare Summit held on May 6 in New Brunswick, NJ, Honeywell Scanning and Mobility representatives discuss some of the healthcare applications of their product lines.  Continue Reading...
Managed Services, Backup and Recovery, And Networking News From April 2014

Managed Services, Backup and Recovery, And Networking News From April 2014

Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, SYNNEX announces a unified communications solution for SMBs, Axcient release a free version of its Virtual Appliance product, RapidFire Tools launches its HIPAA IT Compliance Tool, and Intronis presents Spring Release ’14. Also, CompTIA announces a new, open access model that gives...  Continue Reading...
Access Control And Video Surveillance News From April 2014

Access Control And Video Surveillance News From April 2014

Each month, Business Solutions reports news on business in the channel. This month in Access Control And Video Surveillance news, Genetec’s Stratocast is updated with new features, Axis adds a new camera series, Samsung expands its megapixel camera lineup, Cognitive TPG launces an on-demand security printing solution, WavestoreUSA updates its video surveillance software, Arecont adds new cameras to its line, and ScanSource Security...  Continue Reading...
Data Collection and Mobility News From April 2014

Data Collection and Mobility News From April 2014

Each month, Business Solutions reports news on business in the channel. This month in Data Collection and Mobility news, SYNNEX’ MOBILITYSolv group launched its Carrier Service Platform via MasterStream, Datalogic offers a new mobile computer and imager, and BIXOLON introduces a new label printer.  Continue Reading...
Point Of Sale And Payment Processing News From April 2014

Point Of Sale And Payment Processing News From April 2014

Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, VeriFone announces its first handheld EMV-capable payment terminal and announces a new partnership with First Data. Also, Merchant Warehouse partners with TabbedOut, Merchant Link provides point-to-point encryption to MICROS Clients, and Star releases a new, white, color option on select printers.  Continue Reading...
Smart VAR Healthcare Keynote: 5 Keys To Success In The Healthcare Vertical

Smart VAR Healthcare Keynote: 5 Keys To Success In The Healthcare Vertical

In his SmartVAR Healthcare Summit keynote, Shahid Shah, known as “The Healthcare IT Guy,” told VARs selling into the healthcare IT market that it is necessary to understand why this market is different from any other.  Continue Reading...
Channel Transitions West: Define The Unique Process You Use To Deliver Value

Channel Transitions West: Define The Unique Process You Use To Deliver Value

Featured speaker Gary Pica stressed the importance of “defining your company way” at the first of the 2014 Channel Transitions VAR/MSP Executive Conferences, powered by Business Solutions magazine (BSM). Pica is the CEO and owner of TruMethods, a coaching and mentoring company that has helped transform more than 800 IT providers around the world. His company Dynamic Digital Services, which was acquired by mindSHIFT Technologies,...  Continue Reading...
CompTIA Explains New Open Access Model At Channel Transitions West

CompTIA Explains New Open Access Model At Channel Transitions West

Lisa Person, a director in the member community at CompTIA, discussed the organization’s new open access model with conference attendees at Channel Transitions West on April 29, 2014 in Santa Ana, CA. She also encouraged them to attend CompTIA’s industry event, ChannelCon.  Continue Reading...
Top Opportunities Revealed At Smart VAR Healthcare Summit

Top Opportunities Revealed At Smart VAR Healthcare Summit

VARs and systems integrators who attended the Smart VAR Healthcare Summit on May 6 in New Brunswick, NJ, learned where to find opportunities in the healthcare IT market.  Continue Reading...
Healthcare IT End Users Tell VARs The Do's — And Don'ts — Of Selling

Healthcare IT End Users Tell VARs The Do's — And Don'ts — Of Selling

The panel at The Smart VAR Healthcare Summit on May 6 in New Brunswick, NJ, helped take the guesswork out of selling IT to healthcare providers. Responding to questions from panel moderator, Mike Monocello, Business Solutions editor in chief, the panel listed the best ways to contact them, how to get and keep their attention, information that can get a second call or appointment — as well as what not to do if you want the sale.  Continue Reading...
Selling To SMBs: The Channel Tells What Not To Do

Selling To SMBs: The Channel Tells What Not To Do

Along with questions for the article Why VARs Should Set Their Sights On SMBs for the Business Solutions 2014 Partner Program Insider Business Solutions asked the channel to list common mistakes that VARs, MSPs, integrators, and software developers make when selling to SMB customers. The responses range in topic from not tailoring solutions to the needs of SMBs and neglecting training — to misconceptions that prevent selling to SMBs at all.  Continue Reading...
Survey: Businesses Lack Ability To Leverage New Technologies

Survey: Businesses Lack Ability To Leverage New Technologies

A recent survey reveals only 10 percent of CIOs say their teams are well informed of initiatives and roll out schedules and receive enough information to incorporate new technologies into their long-term objectives.  Continue Reading...
Channel Transitions West: CharTec CEO Says Don’t Sell — Get People To Buy

Channel Transitions West: CharTec CEO Says Don’t Sell — Get People To Buy

That was one of the compelling questions Alex Rogers, CEO of ARRC Technology and CharTec, asked his audience at Channel Transitions West on April 29, in Santa Ana, CA, the first of the 2014 Channel Transitions VAR/MSP Executive Conferences, powered by Business Solutions magazine.  Continue Reading...
Mercury Discusses Recurring Revenue At Channel Transitions West

Mercury Discusses Recurring Revenue At Channel Transitions West

For Business Solutions magazine readers who couldn’t attend Channel Transitions West on April 29, 2014 in Santa Ana, CA, Jake West, who manages Mercury’s business development team, shares in this video what he discussed with conference attendees, including finding recurring revenue streams for your business.  Continue Reading...
GFI MAX Discusses Tools For MSPs At Channel Transitions West

GFI MAX Discusses Tools For MSPs At Channel Transitions West

Todd Haugland, lead sales engineer for GFI MAX, discussed tools for managed services providers with conference attendees at Channel Transitions West on April 29, 2014 in Santa Ana, CA.  Continue Reading...
F-Secure Meets SaaS Channel Members At Channel Transitions West

F-Secure Meets SaaS Channel Members At Channel Transitions West

Michael Wong, systems engineer at F-Secure, summarizes what he discussed with conference attendees at Channel Transitions West on April 29, 2014 in Santa Ana, CA.  Continue Reading...
AIM Meets Bar Code, Mobility Channel Members At Channel Transitions West

AIM Meets Bar Code, Mobility Channel Members At Channel Transitions West

For Business Solutions magazine readers who couldn’t attend Channel Transitions West on April 29, 2014 in Santa Ana, CA, Doug Hall, business development director of AIM, the Association for Automatic Identification and Mobility, shares on video what he discussed with attendees at the conference.    Continue Reading...
Channel Transitions West: Established MSPs Give Advice On Funding The Transition To Managed Services

Channel Transitions West: Established MSPs Give Advice On Funding The Transition To Managed Services

Practical advice on funding managed services was one of the topics the VAR/MSP Panel tackled at Channel Transitions West on April 29, the first of the 2014 Channel Transitions VAR/MSP Executive Conferences, powered by Business Solutions magazine.  Continue Reading...