Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Retail, Grocery, And Hospitality IT News For VARs — August 29, 2014

Retail, Grocery, And Hospitality IT News For VARs — August 29, 2014

In the news, there are rumors of a payment platform in the next iPhone. In addition, The United States Computer Emergency Readiness Team (US-CERT) has updated its warning to retailers advising them on “Backoff” point of sale (POS) malware. In other news, Dairy Queen could be the latest victim of “Backoff,” just at the beginning of an investigation. And a study shows digital coupons use is on the rise and in-store service...  Continue Reading...
Business Solutions Receives RSPA 2014 Gold Medallion Award

Business Solutions Receives RSPA 2014 Gold Medallion Award

At the Retail Solutions Providers Association (RSPA) RetailNOW 2014 Awards Ceremony on August 5, 2014, the association presented its 2014 Gold Medallion Award to Business Solutions magazine. Each year, the RSPA presents Vendor of Excellence Awards — more than 300 vendors were categorized and selected by RSPA reseller members for the awards, which make them the only industry accolade honoring vendors for channel work, given by the retail...  Continue Reading...
VARs Will Find Opportunities Helping Hospitals Toward EMR Adoption

VARs Will Find Opportunities Helping Hospitals Toward EMR Adoption

John Daniels, VP of strategic relations for HIMSS, assured VARs there are opportunities for them in healthcare. In his keynote at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions, on Aug. 21 at the Westin Chicago Northwest, Daniels explained how HIMSS tracks a hospital’s progress toward electronic medical records (EMR) adoption, which technologies are likely to be in the highest demand in the next one to two...  Continue Reading...
AffinityLive Announces RMM Integration, Giving MSPs A Cloud-Based Management Alternative

AffinityLive Announces RMM Integration, Giving MSPs A Cloud-Based Management Alternative

AffinityLive, a provider of cloud-based automation software for the professional services sector, announced a partnership with Kaseya that offers IT solutions providers a way to manage their businesses from the cloud. AffinityLive made the announcement at The ASCII Group’s IT SMB Success Summit on July 31 in Warwick, RI.  Continue Reading...
BSMtv: Channel Transitions Speakers Provide Advice For New And Growing MSPs

BSMtv: Channel Transitions Speakers Provide Advice For New And Growing MSPs

In this edition of BSMtv, Business Solutions and Jameson Publishing president Jim Roddy and Business Solutions editor in chief Mike Monocello welcome you from Channel Transitions East powered by Business Solutions magazine, held on July 22, 2014 at the Hilton Boston Logan Airport. Channel Transitions is a one-of-a-kind education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the as-a-Service...  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — August 21, 2014

Retail, Grocery, And Hospitality IT News For VARs — August 21, 2014

In the news, a data breach at 51 UPS Stores locations is under investigation. In other news, Heartland Payment Systems acquires mPOS solution creator Leaf. Also, studies confirm business travelers’ interest in virtual payment, and conclude beacons could be the most important technology for retail since the card reader.  Continue Reading...
Managed Services, Backup and Recovery, and Networking News From July 2014

Managed Services, Backup and Recovery, and Networking News From July 2014

Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, MegaPath introduces managed Wi-Fi, HP offers a new switch series and a new channel program, and T-Mobile launches a channel partner program. In addition, Seagate offers a new portfolio of network attached storage solutions, and Unitrends introduces disaster recovery assurance. Upcoming events include...  Continue Reading...
Point Of Sale And Payment Processing News From July 2014

Point Of Sale And Payment Processing News From July 2014

Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing news, North American Bancard launches a payment platform, and MMF announces new tablet enclosures. In addition, UP Solution introduces a solution for salons, spas, and other personal care businesses, and Lavu offers an online ordering application as well as a delivery and routing extension.  Continue Reading...
Data Collection And Mobility News From July 2014

Data Collection And Mobility News From July 2014

Each month, Business Solutions reports news on business in the channel. This month in Data Collection and Mobility news, Datalogic introduces a healthcare PDA, SATO launches an RFID print and verify system for healthcare, Panasonic updates a semirugged laptop, and Motorola Solutions introduces a voice directed solution and an app development tool.  Continue Reading...
Access Control And Video Surveillance News From July 2014

Access Control And Video Surveillance News From July 2014

Each month, Business Solutions reports news on business in the channel. This month in Access Control And Video Surveillance news, WavestoreUSA releases a new version of video management software (VMS); Genetec expands a partnership enabling the company to resell BCDVideo servers and storage equipment; and OnSSI introduces a new licensing structure that requires only one license for each encoder IP address, regardless of the number of analog...  Continue Reading...

How To Make Money Taking A “No Surprises” Approach With Your Customers

RapidFire Tools is offering a webinar on Thursday, August 14, 2014, at 2 p.m. ET on “The Top 10 Ways IT Pros Use IT Assessments To Guarantee Success.” In the webinar, Mark Winter, VP of sales for RapidFire Tools, will detail ways to use network assessments throughout the business life cycle — from helping to generate leads and close new business, to delivering new services to expand existing customer relationships.  Continue Reading...
RetailNOW Panelists Tell The Secret Of Better Employees: A Better Boss

RetailNOW Panelists Tell The Secret Of Better Employees: A Better Boss

This year’s W2W event on Monday at RetailNOW featured a panel discussion on the topic of leadership. W2W, the Retail Solutions Providers Association (RSPA) community that is a resource and support for women in the Retail IT industry, based the discussion on the book Leaders Eat Last: Why Some Teams Pull Together and Others Don’t by Simon Sinek.  Continue Reading...
RSPA RetailNOW 2014: What You Missed At The General Session

RSPA RetailNOW 2014: What You Missed At The General Session

Change was in the air at today's general session at RetailNOW 2014 in Orlando.  Continue Reading...
Top Tweets From RetailNOW 2014 - Day #1

Top Tweets From RetailNOW 2014 - Day #1

The Retail Solutions Providers Association (RSPA) is hosting its annual RetailNOW conference in Orlando. Here are some of the most intriguing insights and comments shared via Twitter on Day #1.   Continue Reading...
RetailNOW 2014: New Board Elected

RetailNOW 2014: New Board Elected

Each year while at RetailNOW, the RSPA membership casts votes to determine which dealers and vendors will hold leadership positions on the RSPA board. Following are the people who were voted to represent you into 2015  Continue Reading...
RSPA RetailNOW 2014: Keynote Highlights

RSPA RetailNOW 2014: Keynote Highlights

RetailNOW 2014 opened with keynote presenter and power consultant Dennis Snow, who spoke about how to create a world-class service organization. His presentation was chock-full of great advice for those in attendance.  Continue Reading...
4 Steps In A Successful Managed Services Sales Process

4 Steps In A Successful Managed Services Sales Process

There can be common steps in a basic sales cycle for most businesses, but when you are selling managed IT services, a successful sales process reflects how this business model provides benefits to your customers.  Continue Reading...
6 Reasons ChannelCon Is Different From Other IT Channel Events

6 Reasons ChannelCon Is Different From Other IT Channel Events

Members of the IT Channel are heading to Phoenix for CompTIA’s ChannelCon, August 4-6. Kelly Ricker, senior VP of events and education for CompTIA, points out the event is different from others in the industry — providing different opportunities and benefits for attendees.  Continue Reading...