Bernadette Wilson

Bernadette Wilson

ARTICLES BY BERNADETTE WILSON

Retail, Grocery, And Hospitality IT News For VARs — September 26, 2014
Retail, Grocery, And Hospitality IT News For VARs — September 26, 2014 In the news, EMV is a topic in a recent EMV Migration Forum webinar and at the PCI North American Community Meeting. A presentations shows how to stop a POS hacker by taking the hacker’s point of view, and a new technology could make unattended convenience stores a possibility.  Continue Reading...
BlueStar’s Fraker Welcomes VARs To VARTECH
BlueStar’s Fraker Welcomes VARs To VARTECH A video with highlights from VARTECH 2014 and past conferences — from cutting edge technology to a party at the Superdome this year — set the stage for a welcome on Sept. 19 from Mark Fraker, BlueStar’s VP of marketing.  Continue Reading...
F-Secure Offers Information, Advice Regarding “GameOver Zeus”
F-Secure Offers Information, Advice Regarding “GameOver Zeus” Earlier this year, the Department of Justice and the FBI announced a multinational effort to disrupt “GameOver Zeus,” malware that targets banking and other information from the computers it infects. Infected computers become part of a botnet that work for cybercriminals to continue to look for and exploit more systems and information.  Continue Reading...
“Hybrid Solutions-as-a-Service” Model Can Pave POS VARs’ Way To Recurring Revenue
“Hybrid Solutions-as-a-Service” Model Can Pave POS VARs’ Way To Recurring Revenue BlueStar wants its channel partners to know there is an answer to their questions about how to transition their businesses away from break/fix to the as-a-Service recurring revenue model. The new solution was a topic at several sessions during VARTECH 2014, the annual conference hosted by value-added distributor BlueStar this week at the Hyatt Regency in New Orleans.  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — September 18, 2014
Retail, Grocery, And Hospitality IT News For VARs — September 18, 2014 In the news, Apple Pay is ready — but the majority of merchants aren’t ready to accept the near-field technology payment solution — and shipping services are gearing up for a late holiday season rush. Surveys shows an increase in retail loss from cash theft and a most Americans are dissatisfied with loyalty programs. Also, Boston-area businesses are testing fuel pumps transformed into “transaction stations.”  Continue Reading...
EMV: Challenges And Opportunities For VARs
EMV: Challenges And Opportunities For VARs It’s no surprise the “View From The Top: Leadership Panel” at this year’s Retail Solutions Providers Association’s RetailNOW included a discussion of EMV.  Continue Reading...
NTT America Announces New Channel Partner Program NTT America announced that its Global Solutions (GS) and Data Center Services (DCS) business units are launching the NTT America Global Solutions Channel Partner Program.  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — September 15, 2014
Retail, Grocery, And Hospitality IT News For VARs — September 15, 2014 In the news, The EMV Migration Forum launches a new online resource and plans a one-day workshop for VARs and other solutions providers. Also, card issuers are signing on to work with Apple Pay. In other news, OTAs will begin listing Wi-Fi speeds along with other information travelers can consider before they book, and the Payment Card Industry Security Standards Council (PCI SSC) has issued updated guidance on card-skimming prevention.  Continue Reading...
Managed Services, Backup and Recovery, And Networking News From August 2014
Managed Services, Backup and Recovery, And Networking News From August 2014 Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, ESET launches solutions for small office security, Ingram Micro Adds EMC VNX deployment and voice and video readiness assessment services. Intronis enhanced its ECHOplatform with complete Bare Metal Restore, and Webroot introduces a new channel partner program. I  Continue Reading...
Point Of Sale, Payment Processing, And Data Collection News From August 2014
Point Of Sale, Payment Processing, And Data Collection News From August 2014 Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing, new products announced include mobile printers from Epson, 2D imagers from Datalogic, tablet POS software from pcAmerica, a heat-map analytic solution from Samsung Techwin America, a cross-platform mobile app from Future POS, a 3-inch mobile printer from Cognitive TPG, and a 2-inch printer from Bixolon. Datacap and APG Cash ...  Continue Reading...
Access Control And Video Surveillance News From August 2014
Access Control And Video Surveillance News From August 2014 Each month, Business Solutions reports news on business in the channel. This month in Access Control And Video Surveillance news, Panasonic Systems Communications Company expands its i-PRO camera line, Samsung Techwin America releases a retail heat-map analytic solution, and Staples partners with ERI to offer a recycling service for old electronics.  Continue Reading...
New Autotask Tool Helps Improve Sales Process
New Autotask Tool Helps Improve Sales Process Autotask now provides IT solutions providers with guidance and insight into their sales processes. The Opportunity Assessment/Sales Process tool, part of Autotask’s business management solution, provides a structured approach to the sales process, visibility into the sales cycle, and intelligence to guide data-driven decisions.   Continue Reading...
Retail VARs Face Big Questions — But Find Bigger Value — Switching To As-A-Service
Retail VARs Face Big Questions — But Find Bigger Value — Switching To As-A-Service The transition to the as-a-Service business model is gaining momentum with IT solutions providers working in the retail vertical. The evolution of a break-fix businesses into one based on recurring revenue, however, requires overcoming challenges and looking for opportunities, some specific to this vertical market.  Continue Reading...
SMB Cyber Security Stress Test Helps Assess Risks
SMB Cyber Security Stress Test Helps Assess Risks F-Secure has devised tool that can help SMBs assess their cyber security risk: The SMB Cyber Security Stress Test.   Continue Reading...
New Solution Addresses Demand For Sales Rep-Centric Mobile App
New Solution Addresses Demand For Sales Rep-Centric Mobile App Mary Brittain-White, CEO of Retriever Communications, a provider of mobile field service automation, discusses the demand for rep-centric mobile applications for sales teams and Retriever Communication’s app designed to meet this demand.  Continue Reading...
Datalogic Demonstrates Technology At Smart VAR Healthcare Summit
Datalogic Demonstrates Technology At Smart VAR Healthcare Summit Gina Wilde, national manager of the healthcare vertical for Datalogic, explains how healthcare VARs can offer products that differentiate them from the competition. Wilde spoke at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
MagTek Demonstrates Solution’s Defense Against Fraudulent Payment Cards
MagTek Demonstrates Solution’s Defense Against Fraudulent Payment Cards Doug Free, VP of sales for Magtek, demonstrates how the company’s QwickPay solutions responds to the swipe of a fraudulent payment card  at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Cognitive TPG Demonstrates Healthcare Applications Of Its Technology
Cognitive TPG Demonstrates Healthcare Applications Of Its Technology Kevin O’Donnell, director of channel sales, explains some of the applications Cognitive TPG has for healthcare at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Enovate Presents Telehealth Solution At Smart VAR Summit
Enovate Presents Telehealth Solution At Smart VAR Summit Kevin L’Heureux, business development manager and project manager, telehealth for Enovate, demonstrates a telehealth solution that facilitates a consultation via camera and display for a clinician that needs to see a patient in a different location. He also displayed technology cards and wall-mounted solutions at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago ...  Continue Reading...
Seagull Scientific Demonstrates BarTender Software At Healthcare Summit
Seagull Scientific Demonstrates BarTender Software At Healthcare Summit Nicholas Doss, channel sales manager, explains the application’s the company’s BarTender software has for healthcare at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Code Demonstrates Healthcare Applications Of Bar Code Readers And Sleds
Code Demonstrates Healthcare Applications Of Bar Code Readers And Sleds Christopher Koenen, strategic account manager for Code, shows applications of bar code readers and sleds at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
ASAP Systems Offers Information On Asset And Inventory Tracking
ASAP Systems Offers Information On Asset And Inventory Tracking Shannon Franzen, director of sales at ASAP Systems, provided information on healthcare applications of asset and inventory tracking systems at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Zebra Technologies Demonstrates Healthcare Applications Of Its Products
Zebra Technologies Demonstrates Healthcare Applications Of Its Products Andy Tippet, senior marketing manager, healthcare, for the Americas at Zebra Technologies, tells how Zebra’s products can be applied to areas of healthcare including admissions, laboratory, pharmacy, and mobile specimen collection. Tippet spoke at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Plantronics Displays Headset Options At Smart VAR Healthcare Summit
Plantronics Displays Headset Options At Smart VAR Healthcare Summit Brad Barnes, sales manager of specialized channels for Plantronics, displays USB-based, wireless, and Bluetooth headsets at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Toshiba’s Ted Clark Sings RetailNOW 2014 Keynote Introduction
Toshiba’s Ted Clark Sings RetailNOW 2014 Keynote Introduction For the second year, Ted Clark, global business partner channel leader at Toshiba Global Commerce Solutions, introduced— with song — the Retail Solutions Providers Association (RSPA) RetailNOW keynote speaker.  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — September 5, 2014
Retail, Grocery, And Hospitality IT News For VARs — September 5, 2014 In the news, a Nielsen report reveals consumers’ intentions to make online purchases have doubled since 2011. In other news, Backoff malware is suspected in more data breaches. Articles this week include a look at why retailers are interested in — but haven’t yet embraced — iBeacon. And the channel is talking about Amazon’s Local Register, as well as Apple’s announcement on September 9 that is rumored to...  Continue Reading...
Solution Gives Your Clients Data Along With Payment Processing
Solution Gives Your Clients Data Along With Payment Processing Swipely, a platform that provides product, staff, and customer insights to merchants, handles payment processing as well. Angus Davis, founder and CEO, points out credit card fees can add up to a significant cost, and Swipely “transforms a necessary evil operating expense into a marketing investment.”  Continue Reading...
Why VARs Should (Have To) Care About The Retail Customer Experience
Why VARs Should (Have To) Care About The Retail Customer Experience Scott Holt, VP of marketing at ROAM, an Ingenico company, says taking a little time to understand your retail IT clients could pay off with big returns. He points out VARs and other IT solutions providers who understand the current demands their retail clients are facing will have a competitive edge.  Continue Reading...
Are You Targeting Healthcare IT’s Biggest Pain Points?
Are You Targeting Healthcare IT’s Biggest Pain Points? At the Smart VAR Healthcare Summit, healthcare professionals aimed IT solutions providers at hospitals’ needs — and provided advice for how to contact and capture the attention of decision makers.  Continue Reading...