Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Retail, Grocery, And Hospitality IT News For VARs — September 18, 2014

Retail, Grocery, And Hospitality IT News For VARs — September 18, 2014

In the news, Apple Pay is ready — but the majority of merchants aren’t ready to accept the near-field technology payment solution — and shipping services are gearing up for a late holiday season rush. Surveys shows an increase in retail loss from cash theft and a most Americans are dissatisfied with loyalty programs. Also, Boston-area businesses are testing fuel pumps transformed into “transaction stations.”  Continue Reading...
EMV: Challenges And Opportunities For VARs

EMV: Challenges And Opportunities For VARs

It’s no surprise the “View From The Top: Leadership Panel” at this year’s Retail Solutions Providers Association’s RetailNOW included a discussion of EMV.  Continue Reading...

NTT America Announces New Channel Partner Program

NTT America announced that its Global Solutions (GS) and Data Center Services (DCS) business units are launching the NTT America Global Solutions Channel Partner Program.  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — September 15, 2014

Retail, Grocery, And Hospitality IT News For VARs — September 15, 2014

In the news, The EMV Migration Forum launches a new online resource and plans a one-day workshop for VARs and other solutions providers. Also, card issuers are signing on to work with Apple Pay. In other news, OTAs will begin listing Wi-Fi speeds along with other information travelers can consider before they book, and the Payment Card Industry Security Standards Council (PCI SSC) has issued updated guidance on card-skimming prevention.  Continue Reading...
Managed Services, Backup and Recovery, And Networking News From August 2014

Managed Services, Backup and Recovery, And Networking News From August 2014

Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, ESET launches solutions for small office security, Ingram Micro Adds EMC VNX deployment and voice and video readiness assessment services. Intronis enhanced its ECHOplatform with complete Bare Metal Restore, and Webroot introduces a new channel partner program. I  Continue Reading...
Point Of Sale, Payment Processing, And Data Collection News From August 2014

Point Of Sale, Payment Processing, And Data Collection News From August 2014

Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing, new products announced include mobile printers from Epson, 2D imagers from Datalogic, tablet POS software from pcAmerica, a heat-map analytic solution from Samsung Techwin America, a cross-platform mobile app from Future POS, a 3-inch mobile printer from Cognitive TPG, and a 2-inch printer from Bixolon. Datacap and APG Cash ...  Continue Reading...
Access Control And Video Surveillance News From August 2014

Access Control And Video Surveillance News From August 2014

Each month, Business Solutions reports news on business in the channel. This month in Access Control And Video Surveillance news, Panasonic Systems Communications Company expands its i-PRO camera line, Samsung Techwin America releases a retail heat-map analytic solution, and Staples partners with ERI to offer a recycling service for old electronics.  Continue Reading...
New Autotask Tool Helps Improve Sales Process

New Autotask Tool Helps Improve Sales Process

Autotask now provides IT solutions providers with guidance and insight into their sales processes. The Opportunity Assessment/Sales Process tool, part of Autotask’s business management solution, provides a structured approach to the sales process, visibility into the sales cycle, and intelligence to guide data-driven decisions.   Continue Reading...
Retail VARs Face Big Questions — But Find Bigger Value — Switching To As-A-Service

Retail VARs Face Big Questions — But Find Bigger Value — Switching To As-A-Service

The transition to the as-a-Service business model is gaining momentum with IT solutions providers working in the retail vertical. The evolution of a break-fix businesses into one based on recurring revenue, however, requires overcoming challenges and looking for opportunities, some specific to this vertical market.  Continue Reading...
SMB Cyber Security Stress Test Helps Assess Risks

SMB Cyber Security Stress Test Helps Assess Risks

F-Secure has devised tool that can help SMBs assess their cyber security risk: The SMB Cyber Security Stress Test.   Continue Reading...
New Solution Addresses Demand For Sales Rep-Centric Mobile App

New Solution Addresses Demand For Sales Rep-Centric Mobile App

Mary Brittain-White, CEO of Retriever Communications, a provider of mobile field service automation, discusses the demand for rep-centric mobile applications for sales teams and Retriever Communication’s app designed to meet this demand.  Continue Reading...
Plantronics Displays Headset Options At Smart VAR Healthcare Summit

Plantronics Displays Headset Options At Smart VAR Healthcare Summit

Brad Barnes, sales manager of specialized channels for Plantronics, displays USB-based, wireless, and Bluetooth headsets at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Seagull Scientific Demonstrates BarTender Software At Healthcare Summit

Seagull Scientific Demonstrates BarTender Software At Healthcare Summit

Nicholas Doss, channel sales manager, explains the application’s the company’s BarTender software has for healthcare at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Datalogic Demonstrates Technology At Smart VAR Healthcare Summit

Datalogic Demonstrates Technology At Smart VAR Healthcare Summit

Gina Wilde, national manager of the healthcare vertical for Datalogic, explains how healthcare VARs can offer products that differentiate them from the competition. Wilde spoke at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Code Demonstrates Healthcare Applications Of Bar Code Readers And Sleds

Code Demonstrates Healthcare Applications Of Bar Code Readers And Sleds

Christopher Koenen, strategic account manager for Code, shows applications of bar code readers and sleds at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
MagTek Demonstrates Solution’s Defense Against Fraudulent Payment Cards

MagTek Demonstrates Solution’s Defense Against Fraudulent Payment Cards

Doug Free, VP of sales for Magtek, demonstrates how the company’s QwickPay solutions responds to the swipe of a fraudulent payment card  at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Cognitive TPG Demonstrates Healthcare Applications Of Its Technology

Cognitive TPG Demonstrates Healthcare Applications Of Its Technology

Kevin O’Donnell, director of channel sales, explains some of the applications Cognitive TPG has for healthcare at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Enovate Presents Telehealth Solution At Smart VAR Summit

Enovate Presents Telehealth Solution At Smart VAR Summit

Kevin L’Heureux, business development manager and project manager, telehealth for Enovate, demonstrates a telehealth solution that facilitates a consultation via camera and display for a clinician that needs to see a patient in a different location. He also displayed technology cards and wall-mounted solutions at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago ...  Continue Reading...
Zebra Technologies Demonstrates Healthcare Applications Of Its Products

Zebra Technologies Demonstrates Healthcare Applications Of Its Products

Andy Tippet, senior marketing manager, healthcare, for the Americas at Zebra Technologies, tells how Zebra’s products can be applied to areas of healthcare including admissions, laboratory, pharmacy, and mobile specimen collection. Tippet spoke at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
ASAP Systems Offers Information On Asset And Inventory Tracking

ASAP Systems Offers Information On Asset And Inventory Tracking

Shannon Franzen, director of sales at ASAP Systems, provided information on healthcare applications of asset and inventory tracking systems at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions magazine on August 21, 2014, at the Westin Chicago Northwest.  Continue Reading...
Toshiba’s Ted Clark Sings RetailNOW 2014 Keynote Introduction

Toshiba’s Ted Clark Sings RetailNOW 2014 Keynote Introduction

For the second year, Ted Clark, global business partner channel leader at Toshiba Global Commerce Solutions, introduced— with song — the Retail Solutions Providers Association (RSPA) RetailNOW keynote speaker.  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — September 5, 2014

Retail, Grocery, And Hospitality IT News For VARs — September 5, 2014

In the news, a Nielsen report reveals consumers’ intentions to make online purchases have doubled since 2011. In other news, Backoff malware is suspected in more data breaches. Articles this week include a look at why retailers are interested in — but haven’t yet embraced — iBeacon. And the channel is talking about Amazon’s Local Register, as well as Apple’s announcement on September 9 that is rumored to...  Continue Reading...
Solution Gives Your Clients Data Along With Payment Processing

Solution Gives Your Clients Data Along With Payment Processing

Swipely, a platform that provides product, staff, and customer insights to merchants, handles payment processing as well. Angus Davis, founder and CEO, points out credit card fees can add up to a significant cost, and Swipely “transforms a necessary evil operating expense into a marketing investment.”  Continue Reading...
Why VARs Should (Have To) Care About The Retail Customer Experience

Why VARs Should (Have To) Care About The Retail Customer Experience

Scott Holt, VP of marketing at ROAM, an Ingenico company, says taking a little time to understand your retail IT clients could pay off with big returns. He points out VARs and other IT solutions providers who understand the current demands their retail clients are facing will have a competitive edge.  Continue Reading...
Are You Targeting Healthcare IT’s Biggest Pain Points?

Are You Targeting Healthcare IT’s Biggest Pain Points?

At the Smart VAR Healthcare Summit, healthcare professionals aimed IT solutions providers at hospitals’ needs — and provided advice for how to contact and capture the attention of decision makers.  Continue Reading...