Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

“Hybrid Solutions-as-a-Service” Model Can Pave POS VARs’ Way To Recurring Revenue

“Hybrid Solutions-as-a-Service” Model Can Pave POS VARs’ Way To Recurring Revenue

BlueStar wants its channel partners to know there is an answer to their questions about how to transition their businesses away from break/fix to the as-a-Service recurring revenue model. The new solution was a topic at several sessions during VARTECH 2014, the annual conference hosted by value-added distributor BlueStar this week at the Hyatt Regency in New Orleans.  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — September 18, 2014

Retail, Grocery, And Hospitality IT News For VARs — September 18, 2014

In the news, Apple Pay is ready — but the majority of merchants aren’t ready to accept the near-field technology payment solution — and shipping services are gearing up for a late holiday season rush. Surveys shows an increase in retail loss from cash theft and a most Americans are dissatisfied with loyalty programs. Also, Boston-area businesses are testing fuel pumps transformed into “transaction stations.”  Continue Reading...
EMV: Challenges And Opportunities For VARs

EMV: Challenges And Opportunities For VARs

It’s no surprise the “View From The Top: Leadership Panel” at this year’s Retail Solutions Providers Association’s RetailNOW included a discussion of EMV.  Continue Reading...

NTT America Announces New Channel Partner Program

NTT America announced that its Global Solutions (GS) and Data Center Services (DCS) business units are launching the NTT America Global Solutions Channel Partner Program.  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — September 15, 2014

Retail, Grocery, And Hospitality IT News For VARs — September 15, 2014

In the news, The EMV Migration Forum launches a new online resource and plans a one-day workshop for VARs and other solutions providers. Also, card issuers are signing on to work with Apple Pay. In other news, OTAs will begin listing Wi-Fi speeds along with other information travelers can consider before they book, and the Payment Card Industry Security Standards Council (PCI SSC) has issued updated guidance on card-skimming prevention.  Continue Reading...
Managed Services, Backup and Recovery, And Networking News From August 2014

Managed Services, Backup and Recovery, And Networking News From August 2014

Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, ESET launches solutions for small office security, Ingram Micro Adds EMC VNX deployment and voice and video readiness assessment services. Intronis enhanced its ECHOplatform with complete Bare Metal Restore, and Webroot introduces a new channel partner program. I  Continue Reading...
Point Of Sale, Payment Processing, And Data Collection News From August 2014

Point Of Sale, Payment Processing, And Data Collection News From August 2014

Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing, new products announced include mobile printers from Epson, 2D imagers from Datalogic, tablet POS software from pcAmerica, a heat-map analytic solution from Samsung Techwin America, a cross-platform mobile app from Future POS, a 3-inch mobile printer from Cognitive TPG, and a 2-inch printer from Bixolon. Datacap and APG Cash ...  Continue Reading...
Access Control And Video Surveillance News From August 2014

Access Control And Video Surveillance News From August 2014

Each month, Business Solutions reports news on business in the channel. This month in Access Control And Video Surveillance news, Panasonic Systems Communications Company expands its i-PRO camera line, Samsung Techwin America releases a retail heat-map analytic solution, and Staples partners with ERI to offer a recycling service for old electronics.  Continue Reading...
New Autotask Tool Helps Improve Sales Process

New Autotask Tool Helps Improve Sales Process

Autotask now provides IT solutions providers with guidance and insight into their sales processes. The Opportunity Assessment/Sales Process tool, part of Autotask’s business management solution, provides a structured approach to the sales process, visibility into the sales cycle, and intelligence to guide data-driven decisions.   Continue Reading...
Retail VARs Face Big Questions — But Find Bigger Value — Switching To As-A-Service

Retail VARs Face Big Questions — But Find Bigger Value — Switching To As-A-Service

The transition to the as-a-Service business model is gaining momentum with IT solutions providers working in the retail vertical. The evolution of a break-fix businesses into one based on recurring revenue, however, requires overcoming challenges and looking for opportunities, some specific to this vertical market.  Continue Reading...