Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Why You Should Sell EMV-Compliant Solutions With NFC Technology

Why You Should Sell EMV-Compliant Solutions With NFC Technology

In this Business Solutions exclusive, Jared Isaacman, CEO of Harbortouch, explains why your merchant IT clients selecting EMV-compliant payment solutions need to consider also upgrading to accept payments that use near field communication (NFC) technology. Advising your IT clients to look ahead can help establish you as a knowledgeable business advisor — as well resulting in upsell.  Continue Reading...
Don’t Miss Out On Sales You Can Make Along With EMV

Don’t Miss Out On Sales You Can Make Along With EMV

POS upgrades, new payment technologies, security solutions, and payment services could pique the interest of your prospects interested in EMV.  Continue Reading...
Why You Need To Talk To SMB Merchants About EMV — Today

Why You Need To Talk To SMB Merchants About EMV — Today

With just four months left until the October 1 liability shift, it’s imperative to help your clients make informed decisions about EMV technology now.  Continue Reading...
Payment Security 101: Where To Start To Keep Your Merchant IT Clients Safe

Payment Security 101: Where To Start To Keep Your Merchant IT Clients Safe

Retail data breaches have made the headlines, and your merchant IT clients are more and more aware of the threat cybercriminals pose to their businesses. In this exclusive interview, Business Solutions asks Karen Cox, VP of payments and retail solutions for Moneris Solutions to share the basics of helping your merchant IT clients — especially tier 2 and 3 merchants — maintain security, to offer examples of technology solutions that...  Continue Reading...
Autotask Study: MSPs Focus On RMM, Endpoint Management

Autotask Study: MSPs Focus On RMM, Endpoint Management

Managed services providers (MSPs) are focusing on managing endpoints and remote monitoring and management (RMM) for managed cloud-based solutions. This is confirmed by Autotask’s Global Managed Services Market Study.Ian van Reenen, GM of RMM product engineering for Autotask says his company embarked on the survey, which polled 1,800 MSPs, to help them understand their changing market — evolving through the shift to cloud...  Continue Reading...
How Semi-Integrated Solutions Can Help Your Merchant IT Clients — And You — With EMV Migration

How Semi-Integrated Solutions Can Help Your Merchant IT Clients — And You — With EMV Migration

The U.S. is in the process of the migration to EMV. There is less than five months until the October 1 liability shift — when liability for fraudulent payment card transactions shifts to the party with the least EMV-compliant technology. Some of your merchant IT clients or prospects, particularly SMB merchants, could be at the very beginning of the process to adopt EMV technology.  Continue Reading...
Channel Transitions: Why You Should Adopt Managed Services, Where You Can Find Help

Channel Transitions: Why You Should Adopt Managed Services, Where You Can Find Help

In a webinar, now available on demand, Business Solutions provides a preview of the educational content planned for its Channel Transitions VAR/MSP Executive Conferences, June 4 in Newark, September 24 in Chicago, and November 5 in Orlando. The conferences continue Business Solutions magazine’s commitment to educating IT solutions providers on the as-a-Service business model.  Continue Reading...
6 Things You Need To Know About HTG Peer Groups

6 Things You Need To Know About HTG Peer Groups

I attended HTG Peer Groups meetings on May 4 in Dallas, TX, and it took only a few minutes to realize they are different from most meetings of solutions providers in the IT channel.  Continue Reading...

Carbonite Study Confirms Market For BC Solutions For SMBs

SMBs want to avoid downtime. A study released this week by Carbonite and performed in conjunction with IDC, found 76 percent of SMBs say preventing downtime — and its associated costs ranging from $82,200 to $256,000 for a single event — is the biggest driver for adopting business continuity (BC) solutions.  Continue Reading...
Zebra Announcing Details Of New Partner Program At Global Partner Summit

Zebra Announcing Details Of New Partner Program At Global Partner Summit

Shortly after Zebra Technologies’ acquisition of Motorola Solutions’ Enterprise business about a year ago, the two channel teams began work on how to best support their partners.  Continue Reading...