Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Managed Services, Backup And Recovery, And Networking News From January 2015

Managed Services, Backup And Recovery, And Networking News From January 2015

Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, LogicNow releases a new IT infrastructure management platform, Autotask Endpoint Management is now available, MaxxVault releases the latest version of its data management software, and Carousel Industries offers a new cloud-based conferencing service. In addition, Sophos adds end point protection...  Continue Reading...
Access Control And Video Surveillance News From January 2015

Access Control And Video Surveillance News From January 2015

Each month, Business Solutions reports news on business in the channel. This month in access control and video surveillance news, Honeywell expands its line of pan-tilt-zoom (PTZ) cameras and VIVOTEK introduces the smallest 5 MP fisheye network camera.  Continue Reading...
Cisco Study Sheds Light On Best Tech Investments For Your Retail IT Clients

Cisco Study Sheds Light On Best Tech Investments For Your Retail IT Clients

Cisco’s fifth annual retail consumer survey reveals an expectation of “hyper-relevance,” a shopping experience that lets consumers have what they want, when they want it, and how they want it. And your merchant IT clients are feeling pressure to provide the best possible customer experience to stay competitive. Part of the system that enables hyper-relevance is real-time analytics to gain insights and using those insights to...  Continue Reading...
Can You Successfully Partner With Another IT Solutions Provider?

Can You Successfully Partner With Another IT Solutions Provider?

When a client asks for an IT solution beyond your competency, you can provide it by partnering with another provider. The alternatives would be trying to add that solution to your line card quickly or telling the customer to find someone else to provide it — and someone else could be a competitor who wants all of your customers’ business.  Continue Reading...
Mobile Wallets: What Does The Future Hold?

Mobile Wallets: What Does The Future Hold?

Craig Tieken VP of product implementations for TransFirst answers Business Solutions’ questions about the increase in consumer interest in mobile wallets since the announcement of Apple Pay — and the drivers that will move this technology forward. Tieken also suggests educating your merchant clients on the advantages of semi-integrated solutions.    Continue Reading...
4 Reasons The IT Channel Will See Cloud-Centric Growth In 2015

4 Reasons The IT Channel Will See Cloud-Centric Growth In 2015

CoreDial CEO Alan Rihm made four predictions for the channel, cloud, cloud communications, and SMBs for 2015. He shares the reasons for his predictions in this Q&A with Business Solutions.  Continue Reading...
Educate Your Merchant IT Clients On EMV-Migration Timelines — And The Risks Of Not Making Them

Educate Your Merchant IT Clients On EMV-Migration Timelines — And The Risks Of Not Making Them

Beatta McInerney, business development manager, payments, for ScanSource POS and Barcode, offers advice to VARs on helping their merchant clients avoid liability for credit card fraud after the October 1, 2015, liability shift date. She points out data breaches — not the liability shift — are more motivating to merchants who are transitioning to EMV-enabled systems, and reminds VARs about the time it takes to obtain an EMV terminal...  Continue Reading...
Creditcall CEO: IT Solutions Providers Need To Be Trusted Counselors In EMV Migration Process

Creditcall CEO: IT Solutions Providers Need To Be Trusted Counselors In EMV Migration Process

Lars Pedersen, Creditcall’s new CEO, answers Business Solutions’ questions on progress in the U.S. toward EMV adoption, challenges IT solutions providers are facing, and resources available to solutions providers.    Continue Reading...
Is It Time To Offer Analytics-as-a-Service?

Is It Time To Offer Analytics-as-a-Service?

Knowledge Vault CEO and co-founder Christian Ehrenthal explains when to consider Analytics-as-a-Service over an on-premises platform, how to address your customers’ concerns over security, and why this is the time to consider offering Analytics-as-a-Service.  Continue Reading...
CompTIA Offers Legal Services Benefit To Premier Members

CompTIA Offers Legal Services Benefit To Premier Members

Last week, CompTIA offered its first professional service benefit. The CompTIA Legal Services Program offers legal services to the association’s premier members.  Continue Reading...