Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

How To Put The Pieces Of The Managed Services Puzzle Together

How To Put The Pieces Of The Managed Services Puzzle Together

The right tools, recurring revenue, the right clients, unique service offerings, and planning add up to success as a managed services provider.  Continue Reading...
What You Should Focus On To Future-Proof Your Retail IT Business

What You Should Focus On To Future-Proof Your Retail IT Business

Plan for growth in mobility, the need for security, the transition to EMV, and expansion of your offerings to meet merchant demands.  Continue Reading...
All Of Your Merchant IT Clients Need Security. Period.

All Of Your Merchant IT Clients Need Security. Period.

Retail IT VARs have the opportunity to provide solutions to merchants of all types and sizes who are struggling to navigate PCI compliance requirements, transition to EMV, and defend against cyberattacks.  Continue Reading...
The Secret To mPOS Success: Consider The Use Case

The Secret To mPOS Success: Consider The Use Case

When you examine a client’s goals for a mobile point of sale solution, you could find “point of sale” is only a small part of the plan.  Continue Reading...
What Role Should Solutions Providers Play In Business’ Migration From Windows Server 2003?

What Role Should Solutions Providers Play In Business’ Migration From Windows Server 2003?

July 14 will be the end of service (EOS) for Microsoft Windows Server 2003. And although a sense of urgency to migrate to a new solution has been increasing over the past few weeks, there are still many businesses — some of your IT clients and prospects — who are still at the beginning of the process. David Brisbois, senior manager of assessment and technology deployment services consulting for Softchoice, says, “A lot of the...  Continue Reading...
PCI DSS 3.0 “Best Practices” Become Requirements On June 30

PCI DSS 3.0 “Best Practices” Become Requirements On June 30

Although PCI Data Security Standard (DSS) 3.0 went into effect at the beginning of the year, some elements of the standard were designated “best practices” until they would become mandatory on June 30. In addition to requirements your merchant IT clients need to ensure they comply with in a few weeks, there are also soon-to-become requirements that directly affect you. You will need to provide your merchant IT clients that the...  Continue Reading...
Partners Tell How N-Central 10 Boosts Efficiency

Partners Tell How N-Central 10 Boosts Efficiency

SolarWinds N-able’s launch of its N-central 10 platform is notable to managed services providers (MSPs) for a number of reasons. Not only is it the first launch under the company’s new brand name since SolarWinds’ 2013 acquisition of N-able, but Derik Belair, VP of marketing and business development for SolarWinds N-able, says it also creates a fundamental shift in the way MSPs support their SMB customers.  Continue Reading...
Windows Server 2003 EOS: 4 Opportunities For Solutions Providers

Windows Server 2003 EOS: 4 Opportunities For Solutions Providers

July 14 will mark the end of service for Microsoft Windows Server 2003, and this means the end of patches, security updates, and, in some cases, compliance with their industries’ regulations and requirements.  Continue Reading...
BSMtv From Retail IT VAR Of The Future Conference: As-A-Service, mPOS, Payment Security, Customer Experience

BSMtv From Retail IT VAR Of The Future Conference: As-A-Service, mPOS, Payment Security, Customer Experience

Business Solutions editor in chief Mike Monocello and president Jim Roddy discuss the as-a-Service business model, mobile point of sale, and security to introduce BSMtv from the Retail IT VAR Of The Future Conference held May 12 to 13 at Bally’s, Las Vegas.  Continue Reading...
Video: mPOS, Cloud Help Retail IT VARs Overcome Objections To As-A-Service

Video: mPOS, Cloud Help Retail IT VARs Overcome Objections To As-A-Service

In this installment of BSMtv, Jason Cowan, president of Spark Solutions Group, tells Jim Roddy, president of Business Solutions, one of the benefits of the Retail IT VAR Of The Future Conference, May 12 to 13 at Bally’s, Las Vegas was attending with a diverse group of VARs and ISVs. He said this provided insights into how other solutions providers overcome challenges.  Continue Reading...