Bernadette Wilson

About Bernadette Wilson

Google+

Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Data Collection And Mobility News From October 2014

Data Collection And Mobility News From October 2014

Each month, Business Solutions reports news on business in the channel. This month in data collection and mobility news, Motorola Solutions introduces a new Android mobile computer, Datalogic expands its presentation scanner portfolio with an omnidirectional laser scanner, and Datamax-O’Neil offers a year-end trade in program on four of its printer models.  Continue Reading...

IQNavigator Tells Benefits Of PoPin Crowdsourcing Leadership Tool

IQNavigator, which makes software to help businesses manage their contingent workforces, recently deployed PoPin crowdsourcing software.  Continue Reading...
First IoT Study From CompTIA Suggests There Will Be Opportunity For The Channel

First IoT Study From CompTIA Suggests There Will Be Opportunity For The Channel

A research brief published by CompTIA last month, Sizing up the Internet of Things, outlines the potential for the Internet of Things (IoT) to create new business opportunities for the IT channel. U.S. IT companies responding to this first study on the IoT by CompTIA, however, are split — almost exactly down the middle — on their view of this topic, which is finding its way into more and more headlines.   Continue Reading...
IT Nation Is Celebrating Its 10th Anniversary

IT Nation Is Celebrating Its 10th Anniversary

IT Nation, ConnectWise’s annual event will take place Nov. 12-14, 2014 at the Hilton Orlando Bonnet Creek, Orlando, FL. ConnectWise reports the conference — marking its tenth anniversary — sold out in record time this year, and more than 2,400 attendees are expected.  Continue Reading...
Solution Turns Customer Data Into Insights For Motorola Mobility

Solution Turns Customer Data Into Insights For Motorola Mobility

Motorola Mobility wanted to use insights from customer data to better address smartphone product issues and customer needs. “We wanted to minimize service and repair failures and believed we could become more proactive in addressing our customers’ needs following a smartphone launch,” said Ahmad Shabazz, senior manager of business operations and strategy at Motorola Mobility, according to a Datascope case study.  Continue Reading...
Channel Transitions Midwest Panel: Find The Pain

Channel Transitions Midwest Panel: Find The Pain

The advice from the Channel Transitions Midwest VAR/MSP panel on how to make a managed services sale: find the pain.  Continue Reading...
Channel Transitions Midwest Panel: What You Need To Know About The MSP-Customer Relationship

Channel Transitions Midwest Panel: What You Need To Know About The MSP-Customer Relationship

The Channel Transitions Midwest VAR/MSP panel discussion — as well as questions from the audience — kept coming back to the challenge of developing a mutually beneficial relationship with managed services customers.  Continue Reading...
RSPA INSPIRE 2015 Preview: Author Chip Heath Will Present Sessions On Change, Decision Making

RSPA INSPIRE 2015 Preview: Author Chip Heath Will Present Sessions On Change, Decision Making

Chip Heath is the featured speaker for INSPIRE 2015, the Retail Solutions Providers Association (RSPA) event for thought leaders in retail technology, January 25-28, 2015, at the Grand Wailea Resort & Convention Center, Maui, HI.  Continue Reading...
Harbortouch’s Echo: Looks Like Tablet POS, But Traditional POS Performance

Harbortouch’s Echo: Looks Like Tablet POS, But Traditional POS Performance

Harbortouch now offers the Echo, a built-for-purpose point of sale (POS) system with the design of a tablet-based system. The company also redesigned its Elite system with a thinner profile. Nate Hirshberg, marketing director for Harbortouch, answers some questions about why your merchant customers are considering tablet-based systems, and why Harbortouch’s offerings provide an alternative.  Continue Reading...
How To Help Your SMB Merchant Customers Prepare For EMV

How To Help Your SMB Merchant Customers Prepare For EMV

Merchants are facing the requirement to have payment systems compliant with EMV, the global standard for debit and credit cards that leverages chip card technology. In October 2015, liability for transactions made with counterfeit cards will shift to acquirers and merchants — and the least compliant party will be responsible for covering the full cost of the fraudulent transaction. Steve Mathison, VP of product management for First Data,...  Continue Reading...