Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Solution Gives Your Clients Data Along With Payment Processing

Solution Gives Your Clients Data Along With Payment Processing

Swipely, a platform that provides product, staff, and customer insights to merchants, handles payment processing as well. Angus Davis, founder and CEO, points out credit card fees can add up to a significant cost, and Swipely “transforms a necessary evil operating expense into a marketing investment.”  Continue Reading...
Why VARs Should (Have To) Care About The Retail Customer Experience

Why VARs Should (Have To) Care About The Retail Customer Experience

Scott Holt, VP of marketing at ROAM, an Ingenico company, says taking a little time to understand your retail IT clients could pay off with big returns. He points out VARs and other IT solutions providers who understand the current demands their retail clients are facing will have a competitive edge.  Continue Reading...
Are You Targeting Healthcare IT’s Biggest Pain Points?

Are You Targeting Healthcare IT’s Biggest Pain Points?

At the Smart VAR Healthcare Summit, healthcare professionals aimed IT solutions providers at hospitals’ needs — and provided advice for how to contact and capture the attention of decision makers.  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — August 29, 2014

Retail, Grocery, And Hospitality IT News For VARs — August 29, 2014

In the news, there are rumors of a payment platform in the next iPhone. In addition, The United States Computer Emergency Readiness Team (US-CERT) has updated its warning to retailers advising them on “Backoff” point of sale (POS) malware. In other news, Dairy Queen could be the latest victim of “Backoff,” just at the beginning of an investigation. And a study shows digital coupons use is on the rise and in-store service...  Continue Reading...
Business Solutions Receives RSPA 2014 Gold Medallion Award

Business Solutions Receives RSPA 2014 Gold Medallion Award

At the Retail Solutions Providers Association (RSPA) RetailNOW 2014 Awards Ceremony on August 5, 2014, the association presented its 2014 Gold Medallion Award to Business Solutions magazine. Each year, the RSPA presents Vendor of Excellence Awards — more than 300 vendors were categorized and selected by RSPA reseller members for the awards, which make them the only industry accolade honoring vendors for channel work, given by the retail...  Continue Reading...
VARs Will Find Opportunities Helping Hospitals Toward EMR Adoption

VARs Will Find Opportunities Helping Hospitals Toward EMR Adoption

John Daniels, VP of strategic relations for HIMSS, assured VARs there are opportunities for them in healthcare. In his keynote at the Smart VAR Healthcare Summit, powered by ScanSource and Business Solutions, on Aug. 21 at the Westin Chicago Northwest, Daniels explained how HIMSS tracks a hospital’s progress toward electronic medical records (EMR) adoption, which technologies are likely to be in the highest demand in the next one to two...  Continue Reading...
AffinityLive Announces RMM Integration, Giving MSPs A Cloud-Based Management Alternative

AffinityLive Announces RMM Integration, Giving MSPs A Cloud-Based Management Alternative

AffinityLive, a provider of cloud-based automation software for the professional services sector, announced a partnership with Kaseya that offers IT solutions providers a way to manage their businesses from the cloud. AffinityLive made the announcement at The ASCII Group’s IT SMB Success Summit on July 31 in Warwick, RI.  Continue Reading...
BSMtv: Channel Transitions Speakers Provide Advice For New And Growing MSPs

BSMtv: Channel Transitions Speakers Provide Advice For New And Growing MSPs

In this edition of BSMtv, Business Solutions and Jameson Publishing president Jim Roddy and Business Solutions editor in chief Mike Monocello welcome you from Channel Transitions East powered by Business Solutions magazine, held on July 22, 2014 at the Hilton Boston Logan Airport. Channel Transitions is a one-of-a-kind education and networking conference designed to help VAR/MSP executives learn how to best implement and manage the as-a-Service...  Continue Reading...
Retail, Grocery, And Hospitality IT News For VARs — August 21, 2014

Retail, Grocery, And Hospitality IT News For VARs — August 21, 2014

In the news, a data breach at 51 UPS Stores locations is under investigation. In other news, Heartland Payment Systems acquires mPOS solution creator Leaf. Also, studies confirm business travelers’ interest in virtual payment, and conclude beacons could be the most important technology for retail since the card reader.  Continue Reading...
Managed Services, Backup and Recovery, and Networking News From July 2014

Managed Services, Backup and Recovery, and Networking News From July 2014

Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, MegaPath introduces managed Wi-Fi, HP offers a new switch series and a new channel program, and T-Mobile launches a channel partner program. In addition, Seagate offers a new portfolio of network attached storage solutions, and Unitrends introduces disaster recovery assurance. Upcoming events include...  Continue Reading...