Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Services Provider Highlights The Benefits Of Autotask’s New UI

Services Provider Highlights The Benefits Of Autotask’s New UI

Customers are beginning to use the latest release of Autotask’s IT business management solution featuring a new user interface (UI). The company developed the UI’s “human-centered” design with goals of improved usability and workflow and less complication, along with elevated intelligence via dashboards that present data in ways that are most meaningful to the user.  Continue Reading...
Podcast: Author Chip Heath To Speak At RSPA INSPIRE 2015

Podcast: Author Chip Heath To Speak At RSPA INSPIRE 2015

In this exclusive interview with Business Solutions president and RSPA board chairman Jim Roddy, Heath discusses some of the challenges facing Retail VARs as well as a preview of his presentations at INSPIRE, Planned topics are the dynamics of change — how you can align the analytical side and the emotional side of your brain to make change effectively — and decision making — examining flaws and biases that result in...  Continue Reading...
Dell Software’s MSP Calculator Lets You Do The Math Before You Decide To Partner

Dell Software’s MSP Calculator Lets You Do The Math Before You Decide To Partner

Dell Software is taking a different approach to conveying the benefits of partnering with its company. Dell Software’s MSP Calculator, which you can access at the CloudRunner portal, shows potential partners how much money they can make — in the context of their own business — providing services through Dell Software.   Continue Reading...
Access Control And Video Surveillance News From December 2014

Access Control And Video Surveillance News From December 2014

Each month, Business Solutions reports news on business in the channel. This month in access control and video surveillance news, Viscount Systems unveils a Web-based access control appliance, D-Link offers a new all-in-one NVR, VIVOTEK introduces two network cameras, and WavestoreUSA announces updates to its video management software, and Genetec presents new automated license plate recognition cameras.  Continue Reading...
Managed Services, Backup And Recovery, And Networking News From December 2014

Managed Services, Backup And Recovery, And Networking News From December 2014

Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, Datto acquires Backupify, Pivot3 launches a hyper-converged disaster recovery appliance, Axcient releases the latest version of Business Recovery Cloud, and a new platform enables partners to integrate with the OpenDNS Network.  Continue Reading...
Point Of Sale, Payment Processing And Data Collection News From December 2014

Point Of Sale, Payment Processing And Data Collection News From December 2014

Each month, Business Solutions reports news on business in the channel. This month in point of sale and payment processing, SATO Online Services is scheduled to launch, Merchant Link released its Apple Pay contactless payment solution for MICROS point of sale (POS) systems, Bluefin’s PCI-validated point-to-point encryption (P2PE) solution is available to Priority Payment clients, and Touch Dynamic introduces a new rugged tablet.  Continue Reading...
F-Secure Introduces New Partner Program To Meet Growing Demand For Security Services

F-Secure Introduces New Partner Program To Meet Growing Demand For Security Services

F-Secure finds that businesses are looking to managed services providers (MSPs) to help navigate an environment of a growing number of malware attacks and challenges from an increasingly mobile workforce.  Continue Reading...
Why You Should Monitor Merchant Clients’ Systems For Account Takeover This Holiday — And Beyond

Why You Should Monitor Merchant Clients’ Systems For Account Takeover This Holiday — And Beyond

NuData Security Online Fraud Detection Threat Research reveals attacks via account takeover are increasing. The research shows account takeovers have topped credit card cycling as a more popular means of fraud, and high-risk login attempts increased 14 percent in the month before Thanksgiving.  Continue Reading...
Point Of Sale And Payment Processing News From November 2014

Point Of Sale And Payment Processing News From November 2014

Each month, Business Solutions reports news on business in the channel. This month in point of sale and payment processing, Heartland acquires Xpient Solutions, JetPay acquires ACI Merchant Systems, and Worldpay enters into an agreement to acquire SecureNet Payment Systems.  Continue Reading...
Managed Services, Backup And Recovery, And Networking News From November 2014

Managed Services, Backup And Recovery, And Networking News From November 2014

Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news,  StrandVision Digital Signage introduces health/wellness animated templates, Unitrends announces Release 8, and snom adds an expansion module.  Continue Reading...