Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

How To Make Money Taking A “No Surprises” Approach With Your Customers

RapidFire Tools is offering a webinar on Thursday, August 14, 2014, at 2 p.m. ET on “The Top 10 Ways IT Pros Use IT Assessments To Guarantee Success.” In the webinar, Mark Winter, VP of sales for RapidFire Tools, will detail ways to use network assessments throughout the business life cycle — from helping to generate leads and close new business, to delivering new services to expand existing customer relationships.  Continue Reading...
RetailNOW Panelists Tell The Secret Of Better Employees: A Better Boss

RetailNOW Panelists Tell The Secret Of Better Employees: A Better Boss

This year’s W2W event on Monday at RetailNOW featured a panel discussion on the topic of leadership. W2W, the Retail Solutions Providers Association (RSPA) community that is a resource and support for women in the Retail IT industry, based the discussion on the book Leaders Eat Last: Why Some Teams Pull Together and Others Don’t by Simon Sinek.  Continue Reading...
RSPA RetailNOW 2014: What You Missed At The General Session

RSPA RetailNOW 2014: What You Missed At The General Session

Change was in the air at today's general session at RetailNOW 2014 in Orlando.  Continue Reading...
Top Tweets From RetailNOW 2014 - Day #1

Top Tweets From RetailNOW 2014 - Day #1

The Retail Solutions Providers Association (RSPA) is hosting its annual RetailNOW conference in Orlando. Here are some of the most intriguing insights and comments shared via Twitter on Day #1.   Continue Reading...
RetailNOW 2014: New Board Elected

RetailNOW 2014: New Board Elected

Each year while at RetailNOW, the RSPA membership casts votes to determine which dealers and vendors will hold leadership positions on the RSPA board. Following are the people who were voted to represent you into 2015  Continue Reading...
RSPA RetailNOW 2014: Keynote Highlights

RSPA RetailNOW 2014: Keynote Highlights

RetailNOW 2014 opened with keynote presenter and power consultant Dennis Snow, who spoke about how to create a world-class service organization. His presentation was chock-full of great advice for those in attendance.  Continue Reading...
4 Steps In A Successful Managed Services Sales Process

4 Steps In A Successful Managed Services Sales Process

There can be common steps in a basic sales cycle for most businesses, but when you are selling managed IT services, a successful sales process reflects how this business model provides benefits to your customers.  Continue Reading...
6 Reasons ChannelCon Is Different From Other IT Channel Events

6 Reasons ChannelCon Is Different From Other IT Channel Events

Members of the IT Channel are heading to Phoenix for CompTIA’s ChannelCon, August 4-6. Kelly Ricker, senior VP of events and education for CompTIA, points out the event is different from others in the industry — providing different opportunities and benefits for attendees.  Continue Reading...
Carbonite Makes Another Step Toward Channel-Only Model With New Partner Program

Carbonite Makes Another Step Toward Channel-Only Model With New Partner Program

Carbonite, a provider of hybrid backup and recovery solutions for businesses, announced its new partner program earlier this month at Microsoft’s Worldwide Partner Conference (WPC) in Washington, DC.  Continue Reading...

Webinar: How The Pros Use IT Assessments To Guarantee Success

The “Top 10 Ways IT Pros Use IT Assessments To Guarantee Success” will be presented in a webinar on Thursday, August 14, 2014 at 2 p.m. eastern time. In the webinar, Mark Winter of RapidFire Tools Inc., the leading provider of non-invasive IT assessment tools used by thousands of IT service pros and MSPs, will detail the top ways successful IT service professionals use network assessments throughout the business life cycle —...  Continue Reading...