Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Educate Your Merchant IT Clients On EMV-Migration Timelines — And The Risks Of Not Making Them

Educate Your Merchant IT Clients On EMV-Migration Timelines — And The Risks Of Not Making Them

Beatta McInerney, business development manager, payments, for ScanSource POS and Barcode, offers advice to VARs on helping their merchant clients avoid liability for credit card fraud after the October 1, 2015, liability shift date. She points out data breaches — not the liability shift — are more motivating to merchants who are transitioning to EMV-enabled systems, and reminds VARs about the time it takes to obtain an EMV terminal...  Continue Reading...
Creditcall CEO: IT Solutions Providers Need To Be Trusted Counselors In EMV Migration Process

Creditcall CEO: IT Solutions Providers Need To Be Trusted Counselors In EMV Migration Process

Lars Pedersen, Creditcall’s new CEO, answers Business Solutions’ questions on progress in the U.S. toward EMV adoption, challenges IT solutions providers are facing, and resources available to solutions providers.    Continue Reading...
Is It Time To Offer Analytics-as-a-Service?

Is It Time To Offer Analytics-as-a-Service?

Knowledge Vault CEO and co-founder Christian Ehrenthal explains when to consider Analytics-as-a-Service over an on-premises platform, how to address your customers’ concerns over security, and why this is the time to consider offering Analytics-as-a-Service.  Continue Reading...
CompTIA Offers Legal Services Benefit To Premier Members

CompTIA Offers Legal Services Benefit To Premier Members

Last week, CompTIA offered its first professional service benefit. The CompTIA Legal Services Program offers legal services to the association’s premier members.  Continue Reading...
Help Clients Harness The Power Of Big Data — Rather Than Be Overwhelmed By It

Help Clients Harness The Power Of Big Data — Rather Than Be Overwhelmed By It

Ray Renteria, Vice President, Products, Avention tells how Big Data can benefit sales and marketing teams and how the IT channel can equip their customers to tap into Big Data’s potential.  Continue Reading...
CompTIA Adds “Future Leaders” Community For Young IT Professionals

CompTIA Adds “Future Leaders” Community For Young IT Professionals

This week, CompTIA, the IT industry association, announced the addition of a new CompTIA community: Future Leaders. CompTIA’s communities now total 10 with the addition of this group that brings together members of the IT industry, age 35 and younger.  Continue Reading...
Why Retail IT VARs Need To Care About Their Customers’ Customers' Experience

Why Retail IT VARs Need To Care About Their Customers’ Customers' Experience

In a recent survey, Business Solutions and Integrated Solutions for Retailers asked retailers — both large and small — what their top technology needs are and what they plan to purchase in the coming months. One of the most common responses (and one of our topics) is customer experience/engagement.  Continue Reading...
Services Provider Highlights The Benefits Of Autotask’s New UI

Services Provider Highlights The Benefits Of Autotask’s New UI

Customers are beginning to use the latest release of Autotask’s IT business management solution featuring a new user interface (UI). The company developed the UI’s “human-centered” design with goals of improved usability and workflow and less complication, along with elevated intelligence via dashboards that present data in ways that are most meaningful to the user.  Continue Reading...
Podcast: Author Chip Heath To Speak At RSPA INSPIRE 2015

Podcast: Author Chip Heath To Speak At RSPA INSPIRE 2015

In this exclusive interview with Business Solutions president and RSPA board chairman Jim Roddy, Heath discusses some of the challenges facing Retail VARs as well as a preview of his presentations at INSPIRE, Planned topics are the dynamics of change — how you can align the analytical side and the emotional side of your brain to make change effectively — and decision making — examining flaws and biases that result in...  Continue Reading...
Dell Software’s MSP Calculator Lets You Do The Math Before You Decide To Partner

Dell Software’s MSP Calculator Lets You Do The Math Before You Decide To Partner

Dell Software is taking a different approach to conveying the benefits of partnering with its company. Dell Software’s MSP Calculator, which you can access at the CloudRunner portal, shows potential partners how much money they can make — in the context of their own business — providing services through Dell Software.   Continue Reading...