Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Autotask Study: MSPs Focus On RMM, Endpoint Management

Autotask Study: MSPs Focus On RMM, Endpoint Management

Managed services providers (MSPs) are focusing on managing endpoints and remote monitoring and management (RMM) for managed cloud-based solutions. This is confirmed by Autotask’s Global Managed Services Market Study.Ian van Reenen, GM of RMM product engineering for Autotask says his company embarked on the survey, which polled 1,800 MSPs, to help them understand their changing market — evolving through the shift to cloud...  Continue Reading...
How Semi-Integrated Solutions Can Help Your Merchant IT Clients — And You — With EMV Migration

How Semi-Integrated Solutions Can Help Your Merchant IT Clients — And You — With EMV Migration

The U.S. is in the process of the migration to EMV. There is less than five months until the October 1 liability shift — when liability for fraudulent payment card transactions shifts to the party with the least EMV-compliant technology. Some of your merchant IT clients or prospects, particularly SMB merchants, could be at the very beginning of the process to adopt EMV technology.  Continue Reading...
Channel Transitions: Why You Should Adopt Managed Services, Where You Can Find Help

Channel Transitions: Why You Should Adopt Managed Services, Where You Can Find Help

In a webinar, now available on demand, Business Solutions provides a preview of the educational content planned for its Channel Transitions VAR/MSP Executive Conferences, June 4 in Newark, September 24 in Chicago, and November 5 in Orlando. The conferences continue Business Solutions magazine’s commitment to educating IT solutions providers on the as-a-Service business model.  Continue Reading...
6 Things You Need To Know About HTG Peer Groups

6 Things You Need To Know About HTG Peer Groups

I attended HTG Peer Groups meetings on May 4 in Dallas, TX, and it took only a few minutes to realize they are different from most meetings of solutions providers in the IT channel.  Continue Reading...

Carbonite Study Confirms Market For BC Solutions For SMBs

SMBs want to avoid downtime. A study released this week by Carbonite and performed in conjunction with IDC, found 76 percent of SMBs say preventing downtime — and its associated costs ranging from $82,200 to $256,000 for a single event — is the biggest driver for adopting business continuity (BC) solutions.  Continue Reading...
Zebra Announcing Details Of New Partner Program At Global Partner Summit

Zebra Announcing Details Of New Partner Program At Global Partner Summit

Shortly after Zebra Technologies’ acquisition of Motorola Solutions’ Enterprise business about a year ago, the two channel teams began work on how to best support their partners.  Continue Reading...
ONC CHIO: Build Person-Centered IT Solutions For Healthcare

ONC CHIO: Build Person-Centered IT Solutions For Healthcare

Dr. Michael McCoy, the first chief health information officer (CHIO) for the Office of the National Coordinator for Health Information Technology (ONC), told Business Solutions at HIMSS15 held in Chicago April 12-16 that an approach to health IT solutions that makes sense is “to put the individual at the center of interoperability.”  Continue Reading...
Momentum Builds In EMV Transition: Solutions Providers, Don’t Get Left Behind

Momentum Builds In EMV Transition: Solutions Providers, Don’t Get Left Behind

Progress in EMV migration in the U.S. is building momentum, according to Karen Cox, VP of payments and retail solutions for Moneris Solutions.  Continue Reading...
Podcast From ScanSource Partner Conference: Customer Experience, EMV, As-A-Service Are All Opportunities For VARs

Podcast From ScanSource Partner Conference: Customer Experience, EMV, As-A-Service Are All Opportunities For VARs

Paul Constantine, president of ScanSource POS and Barcode North America, and Jim Roddy, president of Business Solutions discussed topics including enhancing the customer experience, the opportunity EMV presents to VARs, and transitioning to managed services at the ScanSource Worldwide Partner Conference for POS and Barcoding, March 16-18.  Continue Reading...
ScanSource Services Group Goal: "Total Solutions Provider" Support

ScanSource Services Group Goal: "Total Solutions Provider" Support

Mike Burns, president of ScanSource Services Group, met with Business Solutions president Jim Roddy at the ScanSource Worldwide Partner Conference for POS and Barcoding, March 16-18, to explain how the group works with ScanSource partners to complement their businesses.  Continue Reading...