Bernadette Wilson

About Bernadette Wilson

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Bernadette Wilson is Business Solutions magazine’s associate editor. She is a former staff member of the Laurel Group Newspapers, Trib Total Media, in Westmoreland County, PA, editing The Independent-Observer, Scottdale, PA’s community newspaper, for six years. Before joining Business Solutions she worked for Larson Texts,which produces mathematics books for middle school through college, and contributed to a number of newspapers and magazines as a freelance writer. She is a graduate of The Pennsylvania State University.

ARTICLES BY BERNADETTE WILSON

Channel Transitions Midwest Panel: Find The Pain

Channel Transitions Midwest Panel: Find The Pain

The advice from the Channel Transitions Midwest VAR/MSP panel on how to make a managed services sale: find the pain.  Continue Reading...
Channel Transitions Midwest Panel: What You Need To Know About The MSP-Customer Relationship

Channel Transitions Midwest Panel: What You Need To Know About The MSP-Customer Relationship

The Channel Transitions Midwest VAR/MSP panel discussion — as well as questions from the audience — kept coming back to the challenge of developing a mutually beneficial relationship with managed services customers.  Continue Reading...
RSPA INSPIRE 2015 Preview: Author Chip Heath Will Present Sessions On Change, Decision Making

RSPA INSPIRE 2015 Preview: Author Chip Heath Will Present Sessions On Change, Decision Making

Chip Heath is the featured speaker for INSPIRE 2015, the Retail Solutions Providers Association (RSPA) event for thought leaders in retail technology, January 25-28, 2015, at the Grand Wailea Resort & Convention Center, Maui, HI.  Continue Reading...
Harbortouch’s Echo: Looks Like Tablet POS, But Traditional POS Performance

Harbortouch’s Echo: Looks Like Tablet POS, But Traditional POS Performance

Harbortouch now offers the Echo, a built-for-purpose point of sale (POS) system with the design of a tablet-based system. The company also redesigned its Elite system with a thinner profile. Nate Hirshberg, marketing director for Harbortouch, answers some questions about why your merchant customers are considering tablet-based systems, and why Harbortouch’s offerings provide an alternative.  Continue Reading...
How To Help Your SMB Merchant Customers Prepare For EMV

How To Help Your SMB Merchant Customers Prepare For EMV

Merchants are facing the requirement to have payment systems compliant with EMV, the global standard for debit and credit cards that leverages chip card technology. In October 2015, liability for transactions made with counterfeit cards will shift to acquirers and merchants — and the least compliant party will be responsible for covering the full cost of the fraudulent transaction. Steve Mathison, VP of product management for First Data,...  Continue Reading...
Kaseya R8 Focuses On Security, Compliance

Kaseya R8 Focuses On Security, Compliance

It’s apparent Kaseya has made security and compliance focuses of Release 8 of its portfolio of products. This release from Kaseya, which added “The IT Management Cloud Company” to its tagline this year, addresses a number of security and management issues faced by a growing number of users turning to cloud services and applications.  Continue Reading...
Channel Transitions Midwest Speakers Offer MSPs “Steps To Success”

Channel Transitions Midwest Speakers Offer MSPs “Steps To Success”

Executives representing CompTIA, GFI MAX, Mercury, and Worldpay provide guidance to 100+ channel professionals at Chicago conference  Continue Reading...
Access Control And Video Surveillance News From September 2014

Access Control And Video Surveillance News From September 2014

Each month, Business Solutions reports news on business in the channel. This month in access control and video surveillance news, Genetec offers a new security center communications management module, Milestone Systems adds support for edge storage and enhances its customer dashboard, and Exacq Technologies introduces an automatic IP camera connector feature.  Continue Reading...
Managed Services, Backup And Recovery, And Networking News From September 2014

Managed Services, Backup And Recovery, And Networking News From September 2014

Each month, Business Solutions reports news on business in the channel. This month in Managed Services, Backup and Recovery, and Networking news, Autotask announces new tools and an acquisition.  Continue Reading...
Point Of Sale, Payment Processing, And Data Collection News From September 2014

Point Of Sale, Payment Processing, And Data Collection News From September 2014

Each month, Business Solutions reports news on business in the channel. This month in Point of Sale and Payment Processing, companies announce their support of Apple Pay, BlueStar unveils a “Hybrid Solutions-as-a-Service” model, Apriva Pay Plus offers new analytics and accessibility features, Touch Dynamic announces a new all-in-one PC, and Datalogic releases a new 2D imager.  Continue Reading...