Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

Secrets of a Successful VAR and MSP Merger

Secrets of a Successful VAR and MSP Merger

Imagine merging your small managed services practice with a larger VAR business and being faced with the prospect of having 45 customers who are used to paying for IT solutions and services only when something breaks. That’s the situation Jason Brunt, CEO of e3 Technical Solutions, found himself in after joining forces with Rick Carpenter, owner of break-fix IT service company Beyond Development, last year.  Continue Reading...
Say “No!” To Unprofitable Customers

Say “No!” To Unprofitable Customers

This $7 million MSP walked away from 90% of its prospects while still growing revenue 9%.  Continue Reading...