Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

Saved By Managed Services

Saved By Managed Services

At its lowest point, this VAR invested in managed services technologies and business process automation and now enjoys year-over-year double-digit growth with monthly recurring revenue.  Continue Reading...
3 Keys To Handling IP Video Growth Pains

3 Keys To Handling IP Video Growth Pains

Following three years of unprecedented growth, this systems integrator’s foresight to become more strategic and increase employee development and customer service proved to be a smart move.  Continue Reading...
  • Product Comparison Update: PSA (Professional Services Automation)

    If managed services are a part of your business model — or will be soon — you need a PSA tool. Here’s the latest on the leading options.

  • Break Out Of Paltry POS Sales

    Selling complementary IT solutions and professional services contracts are driving this retail VAR’s projected 150 percent revenue growth.

  • Find Your Cloud Services Niche

    This MSP’s client communication skills and intentional focus on cloud services are important keys to its projected 25 percent revenue growth this year.

  • 3 Lies Break-Fix VARs Tell Themselves About Managed Services

    Despite the growing number of managed services success stories, many VARs are reluctant to make the switch, and here’s why.

  • A Small MSP’s Secret To Landing International Cloud Deals

    This MSP’s hosted Exchange win with an international engineering firm illustrates how consultative selling evens out the competitive landscape.

  • 3 Tips For Beating Cloud Pricing Paralysis

    You put a lot of thought, research, and training into selecting your latest cloud service and you know that coming up with an attractive price is very important. But, don’t fall into the trap of analysis paralysis, warns Jason Etheridge, president and CEO of Logic Speak, an MSP that’s projecting 25% revenue growth this year, following last year’s 15% revenue growth over 2012. Etheridge offers the following three tips to those struggling with pricing their cloud/managed services...

  • From Flat To Flourishing: The Smart Way To Grow POS Revenue

    This retail VAR discovered innovative ways to bundle customers’ legacy POS equipment with professional and payment processing services, which is leading to $500,000 in projected revenue growth this year.

  • Take Financial Services To The Cloud

    This $213-million company’s record fiscal year is a result of overcoming customers’ cloud fears and expanding its managed services practice.