Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

All We Are Saying Is Give MPS A Chance

All We Are Saying Is Give MPS A Chance

Not only is selling managed print services (MPS) a good way to earn incremental recurring revenue, but also it’s one of the best ways to keep competitors away from your customers.  Continue Reading...
The Number One MDM Practice You Can’t Afford To Get Wrong

The Number One MDM Practice You Can’t Afford To Get Wrong

Some VARs and MSPs opt to take a hands off approach when it comes to bring your own device (BYOD) and mobile device management (MDM) opportunities. But, savvy resellers recognize three facts: First, your customers are going to use their personal mobile devices at work whether end users have corporate policies and solutions in place or not. And second, by not doing anything, your customers are at a greater risk of a data breach. And, finally,...  Continue Reading...
  • Give SMB Customers An Enterprise Experience

    Providing certified engineers, 24/7 NOC (network operations center) support, and service level agreements (SLAs) are ways this IT solutions provider meets SMBs’ business needs and achieves year-over-year 30 percent revenue growth.

  • Expand Your IP Video Sales Focus Beyond LP

    A physical security integrator’s ability to influence decision makers outside of loss prevention (LP) departments led to record revenue gains — and profitability — last year.

  • Solving The Enterprise Vs. SMB BDR Sales Dilemma

    Four BDR (backup and disaster recovery) experts weigh in on where IT solutions providers should be focusing their sales efforts.

  • The Smart Way To Land A $100,000 Managed Services Sale

    Conducting a network assessment and providing RMM (remote monitoring and management) services were keys to this MSP’s (managed services provider) big IT project win, which included monthly recurring revenue and ongoing upsell opportunities.

  • Zebra Shares New Channel Program Overview At Partner Summit

    The opening day of the 2015 Zebra Global Partner Summit at the ARIA Resort in Las Vegas focused on an important trend Zebra wanted to educate its partners about, Enterprise Asset Intelligence. Day 2 of the conference (May 4) was focused on the big questions that have been top of mind for every partner in attendance, such as: When is the new channel program going to be rolled out? How will it work? And, what will be different?

  • 3 Key Takeaways From The Zebra Global Partner Summit

    After three days this week of general sessions, one-on-one meetings, and solution presentations with Zebra executives and channel partners, there were a few highlights I wanted to share.

  • "The Future Is Enterprise Asset Intelligence" Zebra’s Gustafsson Tells Partners

    2015 may very well go down in history as the “year of disruption” in IT – and consequently in the channel. Everyone is talking about changes that are happening right now (e.g. cloud and mobility) and bigger changes to come.

  • Why RMM Is Right For Retail

    While it requires a different mindset for retail VARs who aren’t used to selling annuity services, remote monitoring and management (RMM) is a service that retail customers need.