Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

3 Key Video Surveillance Trends To Watch In 2015

3 Key Video Surveillance Trends To Watch In 2015

Discover what’s hot now, what’s coming soon, and how you should be preparing and adapting your physical security practice.  Continue Reading...
Sell Break-Fix Services With A Proactive Security Twist

Sell Break-Fix Services With A Proactive Security Twist

Paying attention to customer IT trends was the key to this VAR’s ability to land a network security implementation with a 35-employee home healthcare service company.  Continue Reading...
  • Are You a Shrewd IT Vendor Manager?

    Most VARs and MSPs recognize that expanding their services offerings is a smart and necessary solution for achieving growth. And, when you can achieve a 99% customer retention rate as Alura Business Solutions has done, it suggests your customers like you and are likely to go with your recommendations. But, with a bigger line card comes the responsibility of managing more vendors, which some IT solution providers aren’t prepared to handle.

  • Create A Win-Win Managed Services Model

    Fine-tuning its managed services program and consultation skills allows this MSP to continue its year-over-year double-digit growth trend.

  • Embracing The Burgeoning Digital Signage Market

    This AV, digital signage, and IT integrator’s commitment to becoming a total solutions provider is leading to year-over-year double-digit growth.

  • Avoid The 3 Deadly SLA Pitfalls

    Your service level agreement (SLA) holds an important key to managing customers’ expectations and mitigating costly and unexpected surprises.

  • Making The Case For Managed BDR Services

    An MSP earns a BDR (backup and disaster recovery) sale and additional business after educating a law firm about managed backup and network monitoring services.

  • Don’t Treat IP Video Like Just Any Network Add-On

    Being a single-source provider of integrated video surveillance and IT solutions gives this integrator a distinct advantage over its competitors and is leading to another year of growth.

  • Throw Your B2B Marketing Strategy Out The Window

    Despite having no formal marketing program and no sales force, this managed services provider is projecting 54 percent revenue growth this year.

  • Why Healthcare Practices Need Your BDR Expertise Now

    VARs and MSPs that understand the opportunities and challenges in healthcare can tap into a lucrative opportunity selling backup and disaster recovery (BDR) solutions and services.