Jay McCall

About Jay McCall

Google+

Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

Grow RMM Sales With MDM Services

Grow RMM Sales With MDM Services

MDM (mobile device management) is a must-have service for many of your customers and a great way to increase your monthly recurring revenue — if you take the right approach.  Continue Reading...
Win More Healthcare Business With Thermal Wristband Printers

Win More Healthcare Business With Thermal Wristband Printers

This AIDC VAR won a 1,000 thermal-based wristband printer install with a healthcare organization after demonstrating its solution’s superior quality and lower total cost of ownership (TCO).  Continue Reading...
  • Your Customers’ Data: Restored In 30 Minutes

    An MSP becomes an NHL client’s biggest fan after restoring 9TB of mission-critical data in 30 minutes.

  • Putting the $1 Trillion SMB Market Into Perspective

    After covering the IT industry for 13+ years, I’ve had the privilege of talking to hundreds of VARs, MSPs, and other channel IT professionals. It would seem sometimes that the market must be saturated with resellers, but a study by analyst group Gartner reveals just how big of an opportunity that exists within the SMB market in particular.

  • Bundle IT Services With Physical Security Sales

    Honing its vertical market expertise and integrating IT solutions and services with physical security sales are keys to this physical security integrator’s projected 20% growth.

  • Earn Triple-Digit Revenue Growth Selling Digital Signage Services

    This ISV’s digital signage consulting expertise and subscription-based recurring revenue model are leading it to a sixth consecutive year of triple-digit revenue growth.

  • 4 Steps To Becoming A Trusted Virtualization Advisor

    This $9 million MSP’s projected 17% revenue growth is coming from its foray into selling virtualization solutions and services to the SMB market.

  • Discover Payment Processing Sales Opportunities Outside Of Retail

    Although retail is the first vertical many VARs and MSPs look to for payment processing opportunities, there are lucrative possibilities in other verticals, too.

  • Convert Break-Fix Customers To Managed Services Through MPS

    Addressing a community health center’s printer, copier, and fax environment with a managed print service (MPS) contract was a key prerequisite to selling managed services.

  • Overcome the #1 Sales Objection to Managed Services. Here’s How.

    Studies show that managed services providers as a whole are struggling to convert their customers over to a recurring revenue model. While attending an N-able by SolarWinds conference, former MSP Gary Pica, CEO and founder of TruMethods, an MSP mentoring company, addressed this pain point to an engaged audience of managed services providers. Pica shared a story from his managed services days when he presented a plan to convert a customer over to a recurring revenue model and was met with the classic objection many MSPs face: “Our IT is fine. Why should I spend more money with you?”