Jay McCall

About Jay McCall

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Jay McCall is the networking, managed services, and storage editor with Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

Avoid The Cloud Services Piecemeal Trap

Avoid The Cloud Services Piecemeal Trap

One of the biggest sales challenges VARs and MSPs face is walking the fine line between being flexible and being firm. The former entails being accommodating, whereas the latter usually entails telling a customer ‘No.’  Continue Reading...
Looking To Grow Your Cloud Revenue? Don’t Pass On PaaS

Looking To Grow Your Cloud Revenue? Don’t Pass On PaaS

Most VARs and systems integrators make their foray into the cloud by offering data backup, hosted Exchange, and/or selling SaaS (software as a service) offerings.  After gaining a comfort level with the cloud, some service providers take the next step, which is building solutions in the cloud, a service that’s known as PaaS (platform as a service).  Continue Reading...
  • Overcome IP Video Sales Obstacles

    This VAR’s ability to overcome video surveillance price objections and implementation obstacles is leading to big wins in the hospitality and distribution spaces and 60% projected revenue growth.

  • Keep Your Managed Services Customers From Reverting To Break-Fix

    This MSP’s four-step approach to selling managed services created a 98% customer retention rate and 40% sales revenue growth last year.

  • Why Now Is A Good Time To Take A Second Look At Managed Print Services

    Not only is selling managed print services (MPS) a good way to earn incremental and recurring revenue, it’s one of the best ways to keep competitors away from your customers.

  • Turn Your Customer’s Downtime Into A Cloud Upsell Opportunity

    An MSP’s (managed services provider’s) data recovery solution saves a retail customer’s business from downtime and positions the MSP for a cloud backup upsell.

  • Manage Your Clients’ Cloud IT Expectations Upfront

    I recently attended the Ingram Micro IMHealthcare Exchange event in Grapevine, TX, attending education sessions and talking with VARs and MSPs about their healthcare focus, market predictions, and business challenges.

  • 4 Steps To MDM Success

    I recently came across an article written by Dave Sobel, the Director of Partner Community at Level Platforms. In his article, Sobel offers good advice to MSPs about one of the hottest trends happening in the channel today, which is directly related to the BYOD phenomena.

  • Edge Out Your Cloud Backup Competition. Here’s How.

    As a managed services provider, you have a lot of choices when it comes to selecting your IT vendor partners — especially in the cloud backup space. The reality is, however, the solution you select won’t often be what ultimately sets you apart from your competitors. More often than not, what separates one IT solution provider from another is the customer’s perception of one provider over another.

  • Should IP Video Storage Be Your Next Cloud Service?

    Many of you reading this are probably already selling or considering one or more of the following cloud solutions: hosted email, data backups, or network security-as-a-service. Some may even be offering virtualization services such as VDI (virtual desktop infrastructure) and virtual server services. One opportunity I’m betting isn’t yet on your radar, but should be, is IP video storage in the cloud.