Conducting a network assessment and providing RMM (remote monitoring and management) services were keys to this MSP’s (managed services provider) big IT project win, which included monthly recurring revenue and ongoing upsell opportunities.
The opening day of the 2015 Zebra Global Partner Summit at the ARIA Resort in Las Vegas focused on an important trend Zebra wanted to educate its partners about, Enterprise Asset Intelligence. Day 2 of the conference (May 4) was focused on the big questions that have been top of mind for every partner in attendance, such as: When is the new channel program going to be rolled out? How will it work? And, what will be different?
After three days this week of general sessions, one-on-one meetings, and solution presentations with Zebra executives and channel partners, there were a few highlights I wanted to share.
2015 may very well go down in history as the “year of disruption” in IT – and consequently in the channel. Everyone is talking about changes that are happening right now (e.g. cloud and mobility) and bigger changes to come.
While it requires a different mindset for retail VARs who aren’t used to selling annuity services, remote monitoring and management (RMM) is a service that retail customers need.
This ISV’s market expertise led to a new cloud-based system that incorporates CRM, marketing, and POS (point of sale) functionality that drives up its customers’ revenue while driving down PCI (payment card industry)-related compliance costs.
Homing in on developing its employees, business processes, and business tools is the secret to this MSP’s consistent double-digit revenue growth.
Remaining focused on its core markets, developing its workforce, and finding new services opportunities keep this Midwest integrator on the path to year-over-year double-digit growth.