A retail POS VAR and MSP (managed services provider) wins a $30,000 subscription-based POS and managed services install with a specialty retailer that includes recurring revenue and upsell opportunities.
This integrator’s ability to respond to customers’ needs for mobile solutions that require a combination of consumer and rugged devices was the key to last year’s 30 percent revenue growth and a projected 50 percent revenue growth this year.
Focusing on recurring revenue opportunities and spinning off specialty IT companies were two keys to this MSP’s sevenfold profitability growth over a seven-year period.
An MSP’s cloud BDR (backup and disaster recovery) is put to a true test within a week of implementation and saves a lumber company customer from total data loss.
In a recent blog, I talked about some of the common pitfalls VARs and MSPs run into with PSA (professional service automation) tools. One of the biggest pitfalls identified was “Using 10% of the application.” I recently spoke with Kory Lindersmith and Lonnie Ladwig, cofounders of Dakota Retail Technologies, two guys who can closely identify with this pitfall.
An MSSP’s (managed security services provider’s) ability to quickly assess and implement a PCI-compliant security solution was critical to winning a 4,500-location security implementation with a retailer.
With so many BDR (backup and disaster recovery) solutions to choose from, it’s important that IT service providers understand the key selection and selling points between business- and consumer-grade options.
At its lowest point, this VAR invested in managed services technologies and business process automation and now enjoys year-over-year double-digit growth with monthly recurring revenue.