Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

Take The Guesswork Out Of Managed Services Pricing

If you've attended any of the recently-held trade shows and partner conferences, or have been following this blog or our magazine for any length of time, you'll know that the notion of adopting a more services-centric business model is all the rage.  Continue Reading...

Here's A Method That's Helping Retail IT VARs Become More Profitable

One of the challenges I often hear about from retail IT VARs regarding switching to a managed services model is coping with the way money flows into their company. Many of you are used to getting large lump sums of money for your work as opposed to the smaller steady stream associated with recurring revenue models. The large lump sum might help in the short term and actually be a necessity to keep your business afloat, but a steady...  Continue Reading...

The Easiest Way To Increase Your Recurring Payment Processing Revenue

During the course of my daily job duties, I speak with VARs about technology trends and opportunities that exist in the marketplace. Additionally, the rest of the Business Solutions team makes lots of outbound calls, first, to make sure you want to receive the magazine, and second, to learn more about trends and what issues you like reading about.  Continue Reading...

Retail VAR Warning: The Truth About PCI Certification

If you're a retail IT provider, you've probably heard about the PCI Security Standards Council's (PCISSC) new QIR (Qualified Integrators and Resellers) program, which involves training and certification to ensure you're able to install payment applications "in a manner that facilitates PCI DSS compliance."  Continue Reading...

Are You Ready For IP-Based Access Control?

For a couple years now, we’ve been strongly advising IT VARs to take advantage of the opportunity to sell their clients IP video solutions, which are dropping in price and increasing in capabilities. In a time when the economy still shows signs of weakness, seeing such strong potential for you is exciting.  Continue Reading...

Expand Your IT Business On A Tight Budget. Here's How.

Last week I was at ScanSource's annual partner conference. As opposed to previous years when the value-added distributor had separate events for each of its different business units, this year marked the company's 20th anniversary, calling for an "all divisions" celebration and educational event.  Continue Reading...

If You Don't Change Your Business Now, You'll Hate Yourself Later (Reader Mail)

Many of the articles appearing on this blog are promoted via various social media channels. The one medium which has been yielding some very insightful responses has been LinkedIn, specifically in our Business Solutions' VAR & MSP group. In response to my recent "The Death Of POS VARs" article, Morgan Moran, Director of Customer Experience at Kheelan Business Technologies, wrote:  Continue Reading...

Does Your POS Line Card Pass This Test?

If you're struggling to remain relevant in today's changing world of retail IT, it's probably time to take a look at the lineup of solutions you're offering. No longer is it adequate to simply sell a POS hardware bundle. Based on conversations I've had with successful profitable VARs and industry experts whose opinions I trust, here are the offerings that tomorrow's successful retail IT VAR provides. In no particular...  Continue Reading...