Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

RSPA Takes A Seat On The PCI Council Board: What It Means & Why You Should Care

RSPA Takes A Seat On The PCI Council Board: What It Means & Why You Should Care

Last week it was formally announced that the RSPA (Retail Solutions Providers Association) was appointed to the 2013-2015 PCI Security Standards Council Board of Advisors. According to a press release issued by the RSPA.  Continue Reading...
Which Tablet POS System Is The Best?

Which Tablet POS System Is The Best?

We're planning a late addition to this year's testing -- tablet-based POS systems. The problem I face today is not knowing all the players in the market. As you probably know, there've been a host of new apps flooding the industry and it's difficult to keep up. I need your help in determining which to review and what you'd find valuable in a review.  Continue Reading...
A Wake Up Call For POS VARs & Vendors

A Wake Up Call For POS VARs & Vendors

According to Lynn Skurla of Skurla's POS Solutions, there's an elephant in the room and many POS dealers (and POS vendors) are ignoring it. The elephant is the trend of low-priced tablet-based POS solutions that have flooded the market. "I think the POS dealer, especially the dealer who sells into the tier 3-4 market, is in serious trouble unless we figure something out," she warns. "Many customers don't want...  Continue Reading...
The Road To Survival Is Challenging, But Profitable

The Road To Survival Is Challenging, But Profitable

I’ve been writing for a while now about taking the important and necessary action of expanding your line card beyond the core technologies you currently sell. Never has there been a time when this was more important. Evaporating margins are one thing, while increased competition is another. In either case, many reading this article need to change their businesses to survive.  Continue Reading...
Mobile Install Trifecta: Hardware, Software, Recurring Revenue

Mobile Install Trifecta: Hardware, Software, Recurring Revenue

This integrator/ISV landed a deal with the Miami Beach Police Department that included 200 rugged mobile printers and its own software.  Continue Reading...
Square Stand: A Lion Of A Product, Or A Lamb?

Square Stand: A Lion Of A Product, Or A Lamb?

If Square wasn't making waves for you in the past, you might need to buckle up for the future. Today the POS and payments disrupter announced its new Square Stand, which is essentially a fancy mount for an iPad that includes a handsome mag-stripe reader and Square's free Register app. According to the company's Web site, Square is currently taking pre-orders at $299 a pop. Units are expected to ship on July 8.  Continue Reading...
World-Class Advice For VARs: Inside Ingram Micro's Partner Invitational

World-Class Advice For VARs: Inside Ingram Micro's Partner Invitational

Last week I attended the Ingram Micro International Solutions Partner Invitational in Hollywood, FL. During my time at the event, I had the opportunity to listen to a variety of speakers and interview most of the distributor's top brass. Following are some of the best quotes/learnings I jotted down in my notebook...  Continue Reading...
Can’t Keep Up? 3 Ways To Future-Proof Your Business

Can’t Keep Up? 3 Ways To Future-Proof Your Business

A few weeks ago I attended the Epson partner conference in Palm Springs, CA. The keynote speaker was futurist/forecaster Daniel Burrus (www.burrus.com) who spoke a lot about technology trends shaping the future. He had three great thoughts in his presentation that are applicable to the reseller community.  Continue Reading...
PSA: The Must-Have Tool For Retail VARs Adopting The "As A Service" Model

PSA: The Must-Have Tool For Retail VARs Adopting The "As A Service" Model

Retail- and hospitality-focused VARs looking to get into the "as a Service" model, take note. As you transition your business to this model, one of the first things you're going to want to do is implement a PSA (professional services automation) tool for yourself.  Continue Reading...