Mike Monocello

About Mike Monocello

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Mike Monocello is the editor-in-chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

RSPA RetailNOW 2013 Provides Retail VARs Mobile Roadmap

RSPA RetailNOW 2013 Provides Retail VARs Mobile Roadmap

By far, one of the hottest technology trends in retail today is concerning mobility. At the upcoming RSPA RetailNOW show in Las Vegas, the latest in mobile solutions will be on display.  Continue Reading...
RSPA: Evidence Of Industry Engagement, Relevance

RSPA: Evidence Of Industry Engagement, Relevance

I just had a call with Kristen Oleson from the RSPA in advance of their upcoming event and, wow, am I blown away at what this organization — YOUR industry organization — is doing. A few stats...  Continue Reading...
Epson Mobilink P60II: 2-Inch Mobile Receipt Printers Product Review

Epson Mobilink P60II: 2-Inch Mobile Receipt Printers Product Review

Nelson found the units relatively easy to set up. Like all the printers tested, the Epson Mobilink P60II requires software to be installed on a PC and then for the printer to be connected to that PC via a standard mini USB cable. Once the software was installed and the printer connected to the PC, Nelson was able to configure the printer’s network connectivity. The Epson Mobilink P60II was quickly connected to his wireless LAN with no...  Continue Reading...
Star Micronics SM-S220i: 2-Inch Mobile Receipt Printers Product Review

Star Micronics SM-S220i: 2-Inch Mobile Receipt Printers Product Review

In testing mobile label printers back in May, loading rolls of media was an area where some printers struggled and others shined. Nelson reported paper loading to be a nonissue with the Star Micronics SM-S220i. The unit had an easy-to-access button to open the media door and fast, pain-free paper loading.  Continue Reading...
Zebra EM220II: 2-Inch Mobile Receipt Printers Product Review

Zebra EM220II: 2-Inch Mobile Receipt Printers Product Review

If you or your customers look only at features and price, you could be dooming users to wear a brick all day long. A major factor when it comes to evaluating mobile printers has to be the size and weight of the units. On paper and in person, it’s easy to see the physical differences among the reviewed units. At .66 lbs with battery and paper, the Zebra unit was the lighted of the group tested.  Continue Reading...
Citizen CMP-20: 2-Inch Mobile Receipt Printers Product Review

Citizen CMP-20: 2-Inch Mobile Receipt Printers Product Review

Like the other printers, the Citizen CMP-20 require software to be installed on a PC and then for the printer to be connected to that PC via a standard mini USB cable. Once the software was installed and the printer connected to the PC, Nelson was able to configure the printer’s network connectivity. The CMP-20 was quickly connected to his wireless LAN with no issues.  Continue Reading...

2-Inch Mobile Receipt Printers Product Review | Comparison Chart

A VAR evaluates four 2-inch mobile receipt printers and shares the pros and cons of each. This chart explains the differences.  Continue Reading...
2-Inch Mobile Receipt Printers Product Review

2-Inch Mobile Receipt Printers Product Review

Mobility in the worlds of retail and hospitality is one of the hottest topics. There’s also a lot of hype, confusion, and speculation. In an attempt to provide clarity on just one aspect of a mobile POS solution, we decided to review 2-inch mobile receipt printers.  Continue Reading...
2-Inch Mobile Receipt Printers Product Review

2-Inch Mobile Receipt Printers Product Review

A VAR evaluates four 2-inch mobile receipt printers and shares the pros and cons of each.  Continue Reading...
Leverage Your IT Relationships To Win IP Video Business

Leverage Your IT Relationships To Win IP Video Business

The pages of Business Solutions have been loaded in recent months with articles about how IP surveillance could be a great addition to your line card. The bottom line is that IP surveillance has improved in every way possible in recent years — lower price, easier to setup, increased functionality, etc. Despite the awesome opportunity for you, I wouldn’t be surprised if you’re still a little hesitant. If your mind...  Continue Reading...
Integrator Brings Cloud-Based Access Control To Historic Courthouse

Integrator Brings Cloud-Based Access Control To Historic Courthouse

An integrator lands an access control solution that involves cloud-based management and wireless locks.  Continue Reading...
Secrets Of Managed Services Veterans

Secrets Of Managed Services Veterans

I’ve been pretty vocal lately about transitioning your business to a recurring revenue model. In giving so much attention to this topic, my IQ on the business model increases on a daily basis. I’ve been trying to get everything down in my blog, but sometimes I look back and discover that I missed sharing some lessons or find that what I thought were small lessons were actually fairly important.  Continue Reading...
3 Ways To Ease Managed Services Cash Flow Challenges

3 Ways To Ease Managed Services Cash Flow Challenges

I've been pretty vocal lately about transitioning your business to a recurring revenue model. By far, the most common objection I hear has to do with the financial strain a company can feel when migrating away from the lump sums associated with the old break-fix model. Here are a few tips concerning this transition that might cushion the cash flow blow...  Continue Reading...
When It's Time To Fire A Customer

When It's Time To Fire A Customer

Just a quick post-holiday tip for those of you switching from break-fix to managed services. Some experts advise you to periodically (6 months is a good rule of thumb) review how much effort you're putting into each of your customers. Doing so will enable you to uncover some interesting things. For instance, you might uncover repeat issues that indicate a more significant problem. You might also learn that your employees aren't as...  Continue Reading...