Mike Monocello

Mike Monocello

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Mike Monocello is the editor in chief of Business Solutions magazine, a monthly publication dedicated to helping IT solutions providers grow their businesses by selling complementary technologies and moving into thriving markets.

ARTICLES BY MIKE MONOCELLO

An Open Letter To MSP Vendors
An Open Letter To MSP Vendors As the editor in chief of Business Solutions, my job description has me playing quite a few different roles as the needs arise. One such role is being an advocate for our readers, the solutions provider piece of the channel.  Continue Reading...
Don't Lose Your Business Over EMV Apathy
Don't Lose Your Business Over EMV Apathy Various studies and reports show the same thing. The majority of merchants in the U.S. were not EMV-compliant by Oct.1. Many software vendors are still waiting for clear migration paths. Many VARs and merchants aren’t worried. Big mistake.  Continue Reading...
Don't Go Into Services Half-Hearted
Don't Go Into Services Half-Hearted When asked about common mistakes break-fix VARs make when they transition to services, the biggest I can think of is going in half-hearted. What I’m referring to is not making the changes to your business that are necessary to do the model well. One area where some VAR-turned-MSPs lag is with the adoption and use of automation tools like a PSA and RMM.  Continue Reading...
Are You Making These Common Marketing Mistakes?
Are You Making These Common Marketing Mistakes? When it comes to real marketing, many solutions providers fall short. This is typically because they either don’t believe in the power of marketing or don’t have the time and money to invest. In both cases, a big mistake is being made. Marketing, when done correctly, can have a significant effect on sales, producing an ROI that exponentially exceeds the initial investment.  Continue Reading...
The Business Side Of Managed Services
The Business Side Of Managed Services A panel of managed services experts shares advice concerning sales, compensation, pricing, and bundling — the right way.  Continue Reading...
Don’t Miss Out On Law Enforcement Sales
Don’t Miss Out On Law Enforcement Sales Experts explain where the IT opportunities in law enforcement lie and how solutions providers can capitalize.  Continue Reading...
Don’t Short SMBs When It Comes To Security
Don’t Short SMBs When It Comes To Security An MSP installs six firewall/VPN appliances and a backup appliance for its audiology customer.  Continue Reading...
Set Your Sights On The Bar/Nightclub Vertical
Set Your Sights On The Bar/Nightclub Vertical An ISO-turned-POS dealer is bundling POS hardware, software, and merchant processing to win over clients in the bar vertical.  Continue Reading...
ISVs Have New Events Just For Them
ISVs Have New Events Just For Them Little-known fact: More than one in four Business Solutions readers have indicated during the subscription process that they have a software development component to their business.  Continue Reading...
Managed Services, Backup And Recovery, And Networking News From August 2015
Managed Services, Backup And Recovery, And Networking News From August 2015 Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, D&H offers training and support for Windows 10, SolarWinds N-able adds a new IT services platform, CharTec creates a division for distribution of services, ASCII provides a national sales tax helpdesk for managed services providers (MSPs), Unitrends unveils Release 9.0 Beta, and CompTIA...  Continue Reading...